Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.42

4.4 Rating 1,925 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,925 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

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“Good service”

Helpful Report

“Very pleased with the product and the windows sills look lovely but there was a problem with the scheduled delivery”

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“Very happy with the service was a bit later than stated but not a major problem. Would recommend cheers lads!”

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“I have already placed 4 orders with Building Plastics Online. I have compared the prices and they are very competitively priced. Delivery was made from a local supplier. Last delivery was slightly messed up by the local supplier, not Building Plastics Online. I was skeptic at the beginning because prices seemed a lot lower in some cases (fascia corner etc) and I was worried about the quality. However I only have praise words for this company. For my second order I needed an urgent delivery and Anthony (I believe his name is) could not be any more helpful. He is a valuable asset to the company. He phoned all local suppliers and he managed to get my delivery on time. Very helpful, switched on and with great customer skills. Regarding the last delivery, the local supplier could not deliver on time and informed me. However the next day when delivery was due, local supplier messed up again. This is no fault of this company. Having enough of dealing with the local supplier, I phoned the company directly and within hours I had my delivery. Really great customer service, very helpful and taking pride in their work. I’m very impressed, I wish all companies were like this. Many thanks for all your help.”

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“very good value for money came in good condition”

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“Fast delivery. Very well priced”

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“I placed my order online, it was delivered very promptly by an extremely helpful and courteous driver. The first time I have purchased but differently not last, good quality and right price.”

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“Ordered and delivered without a problem. More could be done to improve communication but overall experience was positive”

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“Arrived on time and was as purchased. Cheaper than buying from manufacturer”

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“did a great job, had a very small problem which was sorted the very next day, nice people, and helpful. Thank you”

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“Great service and very helpful.”

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“Brilliant service from order to delivery even they even arranged a delivery time when i wasnt at work definitely recommend”

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“We ordered and our delivery date was yesterday, you have not been in touch so we do not know when you intend to deliver. If you could please contact us as we are still waiting for delivery. Steve”

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“Very pleased with the service”

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“Order delivered on time and in good order and the price was the best I could find on the net. I would deal with them again.”

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“I received excellent service during the processing of my order, I was able to change quite a few items before the delivery date, a human touch, not the computer driving the process, Delivery was on time and very helpful, overall, great service and value for money”

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“Good communication and update on the delivery.”

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“Excellent product easy to use and at a good price. Delivery and customer service great.”

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“Perfect products fast delivery what more could you ask for”

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“No communication apart from email when ordered Paid £18 delivery between 3-5days Came 7 days ( working days) And was just left and the drive”

Helpful Report

Building Plastics Online Ltd is rated 4.4 based on 1,925 reviews