Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.41

4.4 Rating 1,820 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 1,820 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

anthony@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th March 2024

Barry McNutt

Building Plastics Online Ltd 5 star review on 16th October 2023

Craig Edwards

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed and order on 11/07/24 and as of 20/09/24 I still have not received. It seems they just pass the order on to another company (Eurocell) and leave it up to that company as to when it wants to deliver. Been told that it’s because I’m so rural they don’t have any vans out there planned, yet I have seen Eurocell vans in my village since I placed order.”

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“Received goods within 24 hours. Very good price also. Thanks”

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“Great prices and materials. Good communication and delivery on time What more can you ask for?”

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“Very slow delivery and very little effort to resolve the situation when approached.”

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“It took a long time to come and had to ring several times to get a delivery date on that day I rang to get a confirmation time and was told that the driver went sick and I would get delivered the next day. I told the driver this and he said he was the driver and was working the day before but the company is so disorganised”

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“Good price ,service and delivery, used twice now and will use again.”

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“Superb company who I have dealt with previously.i ordered 5m soffit boards at around 9 a.m and they were delivered by 3p.m the same day! Great product at excellent price as well so win win.”

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“Easy process to order. Fast and efficient delivery. Driver professional and polite.”

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Dear reviewer,Thank you so much for your fantastic 5-star rating of Building Plastics Online Ltd! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We're glad that you found our ordering process easy and our delivery service fast and efficient. Our team takes pride in ensuring a hassle-free experience for our customers, and it's wonderful to know that we succeeded in providing that for you. We'll also pass on your compliments to our professional and polite delivery driver. Once again, thank you for your kind words and for choosing Building Plastics Online Ltd. We look forward to serving you again in the future. Best regards, Kathleen

“First time ordering, absolute pain free dealing from start to finish. great products at a fair price compared to the competition. Delivery exactly where I ask after a phone call an hour before. I will be using this company again!”

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Dear John,Thank you so much for your 5-star rating and wonderful review of Building Plastics Online Ltd. We truly appreciate your positive feedback. We're thrilled to hear that your first time ordering with us was an absolute pain-free experience from start to finish. It's great to know that you found our products to be of high quality and offered at a fair price in comparison to our competitors. We also appreciate your mention of our exceptional delivery service. We take pride in ensuring that our customers receive their orders exactly where they ask for them, and we're glad that our team was able to keep you updated with a phone call an hour before delivery. It means the world to us that you plan on using our company again. We're here to provide you with the same level of excellent service and great products that you've come to expect from us. Once again, thank you for your support and for choosing Building Plastics Online Ltd. We look forward to serving you again in the future! Best regards, Kath

“,This company are absolutely brilliant. Easy web site to order from and goods arrive very promptly. I have ordered from Building Plastics on line 3 times. The goods arrive with a friendly driver and the items bought are always flawless. I will always buy upvc cladding and other parts from this company. What more can you ask for.”

Helpful Report

Dear Ray,Thank you so much for your fantastic 5-star review of Building Plastics Online Ltd! We truly appreciate your kind words and are delighted to hear that you had such a positive experience with our company. We are thrilled that you found our website easy to navigate and that your goods arrived promptly. Our team works hard to ensure a seamless ordering process, and we are delighted to know that it has met your expectations. It's also wonderful to hear that our friendly driver delivered your items with great care. Customer satisfaction is our top priority, and we are thrilled that you found the items you purchased to be flawless. Rest assured that we will continue to provide you with the highest quality uPVC cladding and other parts. Once again, thank you for your review and for choosing Building Plastics Online Ltd. We look forward to serving you for all your future needs! Best regards, Kathleen

“Great price, delivered when stated, all items ordered delivered. Really helpful, friendly driver to put delivered where I wanted - no complaints.”

Helpful Report

Dear [Reviewer],Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your positive feedback on our products and services at Building Plastics Online Ltd. We are thrilled to hear that you found our prices great and that your items were delivered on time and in full. It is even better to know that our driver was of great assistance and friendly, ensuring your items were placed exactly where you wanted them. Your satisfaction means a lot to us, and we are committed to providing excellent customer service every step of the way. Should you have any further questions or require additional assistance, please do not hesitate to reach out. Once again, thank you for choosing Building Plastics Online Ltd. We look forward to serving you again in the future! Warm regards, Kathleen Building Plastics Online Ltd.

“Products at a great price although communication somewhat lacking and delivery time quite slow. Would order again but will definitely do so well in advance to ensure products arrive in time for the project.”

Helpful Report

Dear [Reviewer's Name],Thank you so much for taking the time to write a review of Building Plastics Online Ltd. We are delighted to hear that you was pleased with the products. I am sorry to hear that on this occasion you did not receive any communication from us and that we did not meet your expectations regarding this. At Building Plastics Online Ltd, customer satisfaction is our top priority, and we strive to go above and beyond to ensure that every customer receives high-quality products and outstanding service. We're continuously working on improving our processes and delivering excellence in all aspects of our business. Your feedback inspires and motivates us to maintain the standards we're proud of. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. Our customer support team is always here to help. Once again, thank you for your kind words and for choosing Building Plastics Online Ltd. We look forward to serving you again in the future. Warm regards, Kathleen Building Plastics Online Ltd

“Great price and it was delivered the next day!”

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“All good. Good stuff. Good value. On time.”

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“Fast efficient and very good service”

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“Quick delivery, no complaints.”

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“Delivery took 5 weeks as it had been forgotten. When I cancelled the package miraculously arrived the next day. It took over a week before it was picked up for return and I am still awaiting my refund”

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“Bit of a hotchpotch delivery date had to ring up to get things moving. However when I did this the delivery arrived within a couple of days from a firm just a few miles away and who provide next day delivery.!”

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“Product delivered quickly and efficiently, and is as described, wonderful a experience. Thank you.”

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“Excellent for cladding my workshop external walls and looks great. Quick delivery with an easy transaction thankyou”

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Building Plastics Online Ltd is rated 4.4 based on 1,820 reviews