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Pirates Cave Limited Reviews

4.8 Rating 1,399 Reviews
96 %
of reviewers recommend Pirates Cave Limited
Read Pirates Cave Limited Reviews
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Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close, ,
Rochester
ME2 4JF

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The item I required was out of stock, but they ordered it specially from their suppliers and it came within 3 days. Excellent service. David W
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Posted 7 years ago
Delivered an item of good quality and quickly
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Posted 7 years ago
Fast next day deliver. Only problem is that I enteredv a voucher number, but then discovered I was charged the full amout rather than the small excess over the voucher value! This was soon sorted out after a phone call but it took a couple of days for the refund!
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Posted 7 years ago
Good product, good price, excellent delivery!
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Posted 7 years ago
Fast delivery - even to Sweden, but the quality of the signal flags were below my expectations. The white area on the blue on flag 2 whas sown on top of the blue and was som thin that it looked darker, rather than ligher than the background in sunny conditions. When temporarily stored wet after a rain, the white areas got red stains from red flags.
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Posted 7 years ago
Hayley was so very helpful and considerate, she sorted out my problem and then actioned the purcase very quickly, I could not be more pleased with the service, thank you.
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Posted 7 years ago
Great prices, fast delivery. And fantastic treatment of a return - the replacement and postage refund for the return were with me the day after I phoned in details. Amazing. Thank you very much.
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Posted 7 years ago
Website and ordering was fine. But no despatch confirmation email and the courier (APC?), was dire, other than a "missed delivery" card (I had no idea there was going to be a delivery because I hadn't had a despatch email) there was no communication from them, no timed delivery window etc.
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Posted 7 years ago
Pirates Cave have provided an excellent service with a wide range of choice products. They can offer good advice and help where necessary. The deliveries are prompt and communications are also first-class. Three times returning customer.
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Posted 7 years ago
I was looking for the same life jacket for my daughter that her snorkeling club use (SeaGo 190), and Pirates Cave had it in stock and at the best price I found. It was delivered within 2 days, and used at the weekend - very happy daughter :) Website is easier to navigate than some too!
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Posted 7 years ago
Friendly Staff exceptionally helpful.
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Posted 7 years ago
Excellent service very quick delivery and immediate refund on the wrong sized item I had to return
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Posted 7 years ago
Spot on items with speedy delivery
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Posted 7 years ago
Very efficient tracking down delivery at destination
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Posted 7 years ago
Delivery was very prompt
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Posted 7 years ago
I ordered a gift voucher online. This was an easy process and the voucher arrived quickly.
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Posted 7 years ago
VERY GOOD SERVICE. EVEN THOUGH THE WRONG SHOES WERE SENT IN THE FIRST PLACE THEY SENT THE RIGHT ONES BEFORE WAITING FOR THE RETURN OF THE WRONG ONES
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Posted 7 years ago
Very quick delivery and well packed
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Posted 7 years ago
Failed to deliver as promised. Big apology but that didn't help. Had to cancel the order and buy elsewhere.
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Posted 7 years ago
Best prices I could find on the web, coupled with free delivery with a spend of over £200. Communication was excellent and the items were delivered within 48 hours.
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Posted 7 years ago
Pirates Cave Limited is rated 4.8 based on 1,399 reviews