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Pirates Cave Limited Reviews

4.8 Rating 1,399 Reviews
96 %
of reviewers recommend Pirates Cave Limited
Read Pirates Cave Limited Reviews
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Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close, ,
Rochester
ME2 4JF

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Item was delivered ahead of schedule and was exactly as ordered.
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Posted 9 years ago
Good customer service. They called me to inform me about a delay with a supplier regarding my ordered product however managed to speed the delay up and get the product to me in quick time. The description of the product (waterproof socket) is slightly misleading. Although the product title is "socket" the picture s of both socket and plug and the description describes both socket and plug. I had to make a second order for the sockets. This is still good value for money.
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Posted 9 years ago
Thank you for taking the time to write a feedback on your service! We have taken on board your comments and subsequently have changed the descriptions on our website. If you have any queries please do not hesitate to contact us. Kind regards
Posted 9 years ago
Great jacket. Warm not too bulky and waterproof. May have the edge on the similar i5 jacket.
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Posted 9 years ago
Pirates Cave chandlery web site was easy to navigate, to select goods and check out. They offered exceptional value compared to other site. Goods arrived promptly and well packed. Will definately be back! I can thoroughly recommend the site.
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Posted 9 years ago
Efficient service. My parcel wasn't sufficiently packaged though for an item of clothing that was expensive.
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Posted 9 years ago
Quick delivery and very competitive price
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Posted 9 years ago
Although there was a forecast slight delay in delivery due to the stock having to be ordered in, we were contacted immediately by e-mail and the item arrived within a few days. An excellent service.
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Posted 9 years ago
Clear, concise site. Competitive prices. Excellent service. "I'll be back!" (to coin a phrase).
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Posted 9 years ago
Amazingly fast delivery, very competitive prices. Could have been packed a bit better as tins were a bit dented, but not to the extent of leaking.
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Posted 9 years ago
Pirates cave are excellent. All the staff are really helpful. We have bought many items and have never been disappointed.
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Posted 9 years ago
Always a pleasure to visit this chandlery. Having owned one myself several years ago I know how difficult it can be to keep prices down, maintain up-to-date knowledge of technology and to keep customers happy and loyal. Pirates Cave seems to have found the right formula for all three.
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Posted 9 years ago
Very good service and communication.
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Posted 9 years ago
Have been using PC for a few years and the service just keeps improving, from a very keen and professional team that know their product
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Posted 9 years ago
I am very pleased with my purchase. It arrived sooner than I expected, not having paid for fast delivery. Coupled with the excellent price I paid. The whole experience could not be bettered.
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Posted 9 years ago
I spotted that Pirates Cave supplied a battery box together with strap.,at a good price,phoned up for an extra dimension which was checked there and then .I ordered online and the delivery arived just 2 days later .Great helpful service.Thankyou.
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Posted 9 years ago
Brilliant service from Pirates Cave. Kept me up to date with delivery as item was out of stock, but only took three days anyway. Item purchased (Barton triple block) was exactly as advertised.
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Posted 9 years ago
Received my LED navigation light within 24 hours of ordering! Many thanks, now looking forward to seeing the light in action!
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Posted 9 years ago
I have missed doing work on the boat because have to stay in all day because you wanted a signature on the delivery. If you respected my wishes to leave by the back door then it should have been obvious that I wanted del;ivery without extra formality.
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Posted 9 years ago
Once again, please accept our apologies for this mix up. The delivery was attempted the day after you placed your order, but unfortunately the courier didn't leave the parcel without obtaining a signature. By way of apology and as a gesture of goodwill we have already refunded your postage cost.
Posted 9 years ago
Always excellent customer service and prompt delivery, that's why I'll keep coming back. Thank you and keep it up
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Posted 9 years ago
Very easy ordering process but a small glitch when charging to my card, as I could not stop a delivery charge being made, even though I am collecting at store. No doubt the very helpful staff will sort this out. Charles
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Posted 9 years ago
Hi Charles, thank you for your order. There was a glitch with our website for those wanting to collect-in-store, which our developers are currently trying to resolve. Rest assured the refund of postage was processed first thing this morning. Thanks again!
Posted 9 years ago
Pirates Cave Limited is rated 4.8 based on 1,399 reviews