Pirates Cave Limited Reviews

Name: Pirates Cave Limited
Address: 6 Kendon Business Park, Maritime Close, ,, Rochester
Rating: 4.79

4.8 Rating 1,399 Reviews

96 %

of reviewers recommend Pirates Cave Limited

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Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close, ,
Rochester
ME2 4JF

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Pirates Cave Limited 4 star review on 11th November 2016

Verified Customer

Pirates Cave Limited 5 star review on 30th June 2016

Anonymous

Anonymous // 01/01/2019

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“As described”

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Posted 2 years ago

“Good prompt service and answered queries really quickly. Competitive price. 👍”

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Posted 2 years ago

“Fast,efficient good value. Can`t ask for any more. Happy customer.”

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Posted 2 years ago

“Ordered online, served by pleasant helpful staff, never experienced problems and Its always been like this”

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Posted 2 years ago

“Craig was very helpful and gave great service”

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Posted 2 years ago

“Purchased online and collected in shop. All very swift and easy. Well done team, keep up the good work. x”

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Posted 2 years ago

“Fast efficient service, thank you”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“What an absolute pleasure to deal with, service was exceptional from start to finish. Delivery was first class and speedy. Would highly recommend this company.”

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Posted 2 years ago

“always helpful and responsive, whether you're spending a lot or a little”

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Posted 2 years ago

“Always very helpful and equipment promptly delivered”

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Posted 2 years ago

“Very good service and very informative.”

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Posted 2 years ago

“Quick and accurate”

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Posted 2 years ago

Thanks Patrick! ^Sam

Posted 2 years ago

“Excellent and speedy service , will definitely shop again”

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Posted 2 years ago

Thanks for the kind words, Stanley! ^Sam

Posted 2 years ago

“Excellent price and quality,will definitely use again in the future 👍”

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Posted 2 years ago

Thanks Claire, we look forward to serving you again soon :-) ^Sam

Posted 2 years ago

“Excellent for the price, cheaper than any other website, will definitely shop here again when looking for other items.”

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Posted 2 years ago

Thanks for the review Stewart, we look forward to serving you again soon! ^Sam

Posted 2 years ago

“Great service on the whole, but it didn't arrive within the time scale on the website although a few days later I got an email to let me know there was delay. But on the whole it did arrive and I will use you again.”

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Posted 2 years ago

Thanks for the review, Grant! I will look into why there was a delay with the order to ensure it does not happen again. ^SF

Posted 2 years ago

“Very helpful and quick service.”

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Posted 2 years ago

Thanks for the review, Thijs! ^Sam

Posted 2 years ago

“Mistakes happen to the best of us, fortunately, I was not in a hurry for the clock, but the problem was dealt with immediately and without further ado. PS your questionnaire asks if I would like to receive email communications, the options are YES and NO. No is a bit aggressive, No thank you would be an improvement.”

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Posted 2 years ago

Thank you for the review Beverley! Following your feedback, we have updated the answers to the questionnaire :-) ^Sam

Posted 2 years ago

“I originally ordered the wrong size (I am between a M & L) but staff were able to confirm that a replacement could be ordered whilst the returned item was in transit. New sweater arrived and old one refunded. So far so good. Only problem was DHL. Unable to alter delivery on line (‘sorry an error occurred), the manned phone line went to recorded message then disconnected whilst the email enquiry had a 72 hour response time. I had to tape a note to the door for the driver. Appalling courier service.”

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Posted 2 years ago

Thank you very much for the review Alan. I am sorry to hear about the mistakes made by DHL and have since filed a complaint with them to ensure this does not occur again. ^Sam

Posted 2 years ago

Pirates Cave Limited is rated 4.8 based on 1,399 reviews