Pirates Cave Limited Reviews

Name: Pirates Cave Limited
Address: 6 Kendon Business Park, Maritime Close, ,, Rochester
Rating: 4.79

4.8 Rating 1,399 Reviews

96 %

of reviewers recommend Pirates Cave Limited

Company Reviews

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Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close, ,
Rochester
ME2 4JF

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Pirates Cave Limited 4 star review on 11th November 2016

Verified Customer

Pirates Cave Limited 5 star review on 30th June 2016

Anonymous

Anonymous // 01/01/2019

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“Delivered on time as expected. Tested it dry. Nice product.”

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Posted 3 years ago

“Goid communication and quicy dispatched. Though there was a delay in delivery it was my own fault for redirecting the delivery company!! Happy with the price as well. Many thanks”

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Posted 3 years ago

“Great service, was kept up to date with my order and it arrived quickly and on time, would recommend”

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Posted 3 years ago

“Hi, great service and delivery was fast and efficient. I will certainly use again and wouldn't hesitate to recommend to others. Thanks again.”

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Posted 3 years ago

“Excellent service, my item arrived on time and for a very good price. Excellent communication from the seller.”

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Posted 3 years ago

“Excellent fast efficient service and quality product”

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Posted 3 years ago

“Manual was as ordered, the only confusing thing was the delivery time span that covered 5 days. This was not a major problem as it arrived at the earlier of the times specified. A wide band makes it difficult to arrange ones own activities to be in at time of arrival. Different means of delivery apply different rules. It may have been there but I was not able to locate the delivery window until the order had been placed”

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Posted 3 years ago

“Great service and delivery and brilliant value. Best boat shoes for the money bar non!”

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Posted 3 years ago

“Ordered a 2.4m inflatable. Received a helpful phone call from staff in response to an email query re delivery timings. Correct dinghy arrived in time for next use and was as described. However the inflation attachment did not fit the valves properly although my old pump worked fine. the valves appear identical but the prongs on the inflater are different. - still awaiting a final response after a quick acknowledgement”

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Posted 3 years ago

“Amazing and friendly customer service. Really appreciated the time they took to understand my needs, find me a better product and still ship it same day.”

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Posted 3 years ago

“Very helpful and good to do business with.”

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Posted 3 years ago

“Three life jackets purchased at short notice online and then changed on collecting. Friendly, flexible response to this and efficient service. I’ll be back.”

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Posted 3 years ago

“I bought a discontinued Nauticalia item, and was lucky to find it. It was slightly discounted and delivered very quickly. My only complaint is that there was a hefty delivery charge, and if it had been delivered by Royal Mail it would probably have been charged as a large letter.”

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Posted 3 years ago

Hi Donal, thanks so much for your order and feedback. We have tried using RM as a cheaper postage alternative, but unfortunately, we often find it increases customer service time as items get delayed or go missing, resulting in unhappy customers. At least using DHL we get a fully tracked service with notifications passed to customers, with customers able to change their delivery days etc, albeit with a slightly higher delivery charge. Thanks again.

Posted 3 years ago

“Not writing review based on one purchase”

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Posted 3 years ago

“Site easy to navigate prompt service”

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Posted 3 years ago

“Excellent service, only problem was when I replaced the CO2, while packing the life vest, I pulled the manual cord. But thank for a great service. Regards Stuart”

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Posted 3 years ago

“very personal”

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Posted 3 years ago

“Spoke to Nathan who offered excellent advice and didn't just want to take my money then put the phone down, unlike some other chandleries!! Many thanks.”

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Posted 3 years ago

“Very helpful and very fast delivery.”

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Posted 3 years ago

“Excellent service and advice!”

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Posted 3 years ago

Pirates Cave Limited is rated 4.8 based on 1,399 reviews