Login
Start Free Trial Are you a business?? Click Here

Pirates Cave Limited Reviews

4.8 Rating 1,399 Reviews
96 %
of reviewers recommend Pirates Cave Limited
Read Pirates Cave Limited Reviews
Visit Website

Phone:

01634295233

Email:

customerservices@piratescave.co.uk

Location:

6 Kendon Business Park, Maritime Close, ,
Rochester
ME2 4JF

Write Your review

Fantastic assistance over the telephone, extremely helpful & patient which was appreciated, very fast service and couldnt recommend these guys more and only chandlery I will be using from now.
Helpful Report
Posted 2 years ago
Good price and quick delivery
Helpful Report
Posted 2 years ago
Poor so far. I placed my order for what was advertised as being in stock on the 17th August 2022. It’s now 2nd September and I’m still waiting for delivery. Zero communication.
Helpful Report
Posted 2 years ago
Hi Rob, Firstly, I would like to apologise for the lack of communication here. We have tried to contact you, and have since sent out the outstanding parts of this order, which you should receive today. If there's anything else we can help with, please give us a call on 01634 295 233. Kind regards, Nathan
Posted 2 years ago
Our application was not boat oriented But these guys had a product that suited and took the time to check possible stock to see if they could help. Well they could and did ordered sent delivered Perfect at a very sensible price as well .
Helpful Report
Posted 2 years ago
I had a technical query for a Victron battery charger from the web store and from a quick call to the store it was answered and the charger was sent to us immediately.
Helpful Report
Posted 2 years ago
Absolutely superb service from start to finish, received my items within 24 hours and couldn't be happier. Would highly recommend this company and wouldn't hesitate to purchase from them again.
Helpful Report
Posted 2 years ago
I still haven’t received my item
Helpful Report
Posted 2 years ago
I am so sorry to hear this about your order, we have subsequently investigated this further and discovered that an error occurred with our supplier's shipment. We have spoken to our supplier and you directly this afternoon to rectify this issue, and will be dispatching your order to you tomorrow. We do apologise for this mistake and the delay caused, we will be sending through the tracking details to you shortly. ^Nathan.
Posted 2 years ago
Excellent service, best price for Orca Bay Creek deck shoes and next day delivery. What more could you ask for. Thank you.
Helpful Report
Posted 2 years ago
My delivery was super fast and the price was good. This was to replace one I'd waited 3 weeks for from a large online store. I finally gave up on it and came to Pirates Cave. My varnish/sealer arrived very quickly, I was very pleased.
Helpful Report
Posted 2 years ago
An excellent service and the products were exactly what I expected. I will be buying more from Pirates Cave. Keep up the great service you offer . Roger
Helpful Report
Posted 2 years ago
Item did not fit, but glad to receive a refund. Would be 5 stars except the postage is a little bit expensive (£5 for an item that could have been sent by large letter post).
Helpful Report
Posted 2 years ago
Fast, efficient and great.
Helpful Report
Posted 2 years ago
Order was delivered quickly. I would definitely use them again.
Helpful Report
Posted 2 years ago
Very helpful and friendly on the phone.
Helpful Report
Posted 2 years ago
Excellent service.
Helpful Report
Posted 2 years ago
Excellent service, a tricky question simplified by experienced staff. Many thanks for your helped me make the right purchase…… top Banana!
Helpful Report
Posted 2 years ago
Seamless. Thanks
Helpful Report
Posted 2 years ago
some confusion as to whether the items were in stock or would have to be ordered. your staff member took the trouble to email to let me know the items were in stock and had been dispatched.
Helpful Report
Posted 2 years ago
Good to use a Kent-based business rather than a corporate outfit. Good luck to you.
Helpful Report
Posted 2 years ago
Great efficient service.
Helpful Report
Posted 2 years ago
Pirates Cave Limited is rated 4.8 based on 1,399 reviews