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Pipers Farm Reviews

4.8 Rating 6,446 Reviews
96 %
of reviewers recommend Pipers Farm
4.8
Based on 6,446 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pipers Farm Reviews

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

Write Your review

Hi Henri & Peter, I was so happy with the wood pigeon, it was exquisite! I have two mallard in the fridge to look forward to. Quick delivery and easy web page. Best giles
Helpful Report
Posted 10 months ago
Hi Giles, Thank you so much for your fantastic 5-star rating of Pipers Farm! We're thrilled to hear that you were delighted with the wood pigeon - exquisite indeed! We're glad that our quick delivery and user-friendly web page added to your overall experience. Thank you again for your ongoing support. Best wishes, Georgina
Posted 8 months ago
The best beef we have ever tasted. Their braising beef cooked in our slow cooker melts in the mouth.
Helpful Report
Posted 10 months ago
Dear Wendy, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your support and loyalty. It's customers like you that inspire us to keep providing the best quality products. We're thrilled to hear that you find our beef to be the best you've ever tasted! We take great pride in selecting the finest cuts and ensuring they are perfect for your enjoyment. It's wonderful to know that our braising beef cooked in your slow cooker simply melts in the mouth. We strive to deliver exceptional flavour and tenderness in every bite. Once again, thank you for being a loyal customer. We look forward to serving you with more delectable products in the future! - Georgina
Posted 9 months ago
Excellent meat but let down by delivery by dpd. In spite of specifying a safe and enclosed place next to my front door, the instructions are never followed. Why dpd think that taking a photo of the delivery deposited outside a CLOSED front door constitutes proof of safe delivery, I do not know. In the past I have had over £100 worth of Christmas meat left in full view outside my front door. My most recent delivery was also left in the same place. No matter how good the quality of the produce, the delivery is all part of the package. Until Piper’s Farm can sort out the people they contract to do those deliveries I will shop in person at my local farm shops whenever possible.
Helpful Report
Posted 10 months ago
Dear Susan, Thank you for taking the time to provide your feedback on Pipers Farm. We truly appreciate your honest review and want to apologise for the issues you experienced with your latest order. We understand your frustration with our courier company and we sincerely apologise for any inconvenience caused. We acknowledge the ongoing concerns with our delivery service and assure you that we take them seriously - we are working hard to ensure all parcels are safely delivered, with our customer service team tracking the deliveries, promoting the DPD tracking app, and make additional delivery notes for the drivers. We genuinely appreciate your loyalty and your desire to support sustainable farming. It is essential for us to address these issues with our delivery company to ensure reliable and timely deliveries in the future. We deeply regret that we have not met your expectations in this regard. We apologise once again, Susan, and we hope that you will give us another chance to provide you with the service you expect and deserve. Your satisfaction is our utmost priority. Thank you for your understanding and patience. Best wishes, Georgina
Posted 8 months ago
Always top quality and flavour meats. Hard to beat!
Helpful Report
Posted 10 months ago
Dear Julia, Thank you so much for your fabulous 5-star rating of Pipers Farm! We truly appreciate your kind words and support. It means the world to us that you've been a loyal customer. We're always here to provide you with the very best quality and service, and we look forward to serving you for many more years to come. Should you ever need anything, please don't hesitate to reach out. Thank you once again for your glowing review! We're incredibly grateful for customers like you. Best wishes, Georgina
Posted 9 months ago
I’ve been ordering from Pipers farm for a few years now and it is my main place to shop for great quality meat. Love their ethos. Good selection of products. The only reason I didn’t give 5 stars is the bacon is getting thinner slices, all the other meat purchased is definitely a 5*
Helpful Report
Posted 10 months ago
Dear Helen, Thank you so much for taking the time to rate Pipers Farm with 4 stars and for your kind words about our business. We truly appreciate your loyalty as a customer for the past few years, and we're thrilled to hear that Pipers Farm has become your go-to place for high-quality meat. We're glad you love our ethos and are satisfied with our good selection of products. We do apologise if the bacon slices have been thinner lately and understand that it affected your overall rating. We appreciate your feedback and will take it into consideration to better serve you in the future. Thank you again for your support and for being part of the Pipers Farm community! - Georgina
Posted 9 months ago
Good delivery with tasty and tender meat.
Helpful Report
Posted 10 months ago
Dear Kay, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are thrilled to hear that our delivery was good and that you found our meat tasty and tender. Your loyalty means the world to us, and we truly appreciate your continued support. We're committed to consistently delivering the highest quality products and ensuring that they exceed your expectations every time. Once again, thank you for your kind words and for being a valued customer. We look forward to serving you again soon! - Georgina
Posted 9 months ago
Meat is always tender and tasty.
Helpful Report
Posted 10 months ago
Dear Kay, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and are pleased to hear that the meat is always tender and tasty. We are grateful for your loyalty and support. Best wishes, Georgina
Posted 8 months ago
Wonderful high welfare and quality meat and dairy with the flavour reminiscent of the 60s and 70s before intensive farming, water injections and fast grown food.
Helpful Report
Posted 10 months ago
Dear Carolyn, Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your loyalty and support as a valued customer of Pipers Farm. Your kind words about the high welfare and quality of our meats and dairy really mean a lot to us. We take great pride in providing products that evoke the flavours of the 60s and 70s, before the era of intensive farming and fast-grown food. It's wonderful to hear that you appreciate and enjoy that nostalgic taste. We are sincerely grateful for your continued support and trust in our products. We look forward to serving you with more delightful and responsibly sourced produce in the future. Georgina
Posted 9 months ago
Very happy with purchase, delicious food, prompt delivery.
Helpful Report
Posted 10 months ago
Dear Alison, Thank you so much for giving Pipers Farm a wonderful 5-star rating! We truly appreciate your kind words and are thrilled to hear that you are very happy with your purchase. It brings us immense joy to know that our food was delicious and that our delivery service was prompt. Your satisfaction means the world to us, and we are grateful for the opportunity to serve you. If there is anything else you need or any questions you may have, please don't hesitate to reach out. We look forward to serving you again in the future! - Georgina
Posted 9 months ago
Fantastic customer service. Package arrives on chosen day. Amazing produce and a big fan of the grass fed beef. I would like to thank all who work there and the farmers for treating your cows like they should.... I would also like to thank your cows for tasting delicious with all that grass fed goodness.
Helpful Report
Posted 10 months ago
Dear Minda, Thank you so much for your outstanding 5-star rating and for being a loyal customer of Pipers Farm! We are thrilled to hear that you are delighted with our fantastic customer service and that your Pipers Farm package consistently arrives on the chosen day. It warms our hearts to know that you are enjoying our amazing produce, especially our Grass-Fed Beef. We genuinely appreciate your kind words about our farmers' dedication to treating our cows with the care and respect they deserve. We couldn't agree more that their well-being is of utmost importance. We are grateful to have you as a loyal customer, Minda, and we assure you that we will continue to provide you with the highest quality products and exceptional service. If there is anything else we can do for you, please don't hesitate to reach out. - Georgina
Posted 9 months ago
My wife had the Chicken and smoked Bacon pie and I had the Steak and Ale. Always delicious. The only improvement I can think would be a sachet of extra frozen gravy with each pie. Never had anything from you that wasn't top quality.
Helpful Report
Posted 10 months ago
Dear George, Thank you so much for your amazing 5-star rating and your kind words about Pipers Farm! We truly appreciate your loyalty and support. It's fantastic to hear that both you and your wife enjoyed our Handmade Chicken & Smoked Bacon Pies, as well as our Handmade Steak & Ale Pies. We're thrilled to know that our dishes always leave you satisfied, and we can't thank you enough for considering our products as top quality. Regarding your suggestion about including a sachet of extra frozen gravy with each pie, we value your input and will definitely consider it. Customer feedback like yours helps us improve our offerings and ensure we're meeting your expectations. Once again, thank you for being a loyal customer and for taking the time to leave us such a wonderful review. We're grateful for your continued support and can't wait to serve you with more delicious meals in the future! Georgina
Posted 9 months ago
The highest quality meat and ethical standards of any butchers as far as I am aware.
Helpful Report
Posted 10 months ago
Dear Titus, Thank you so much for taking the time to give Pipers Farm a 5-star rating! We truly appreciate your support and are delighted to hear that you believe we offer the highest quality meat and ethical standards of any butchers you are aware of. Providing our customers with the best possible produce while upholding ethical practices is at the core of our values, so your kind words mean a lot to us. We are thrilled to have you as a loyal customer, and we will continue to strive for excellence in all that we do. Thank you again for your wonderful review and your continued support. We look forward to serving you with more exceptional products in the future. Georgina
Posted 9 months ago
Great that you’re able to choose your own delivery date. Great tasting fresh food.
Helpful Report
Posted 10 months ago
Hi Abigail, Thank you for leaving Pipers Farm a 3* review, and for your kind words about our delivery service, and great tasting food. We would love to know how we can improve our service, to go from a 3* to 5* rating. If you have any further thoughts or feedback, we would love to hear from you. Please contact hello@pipersfarm.com. Best wishes, Georgina
Posted 9 months ago
A great company to deal with, wonderful produce matched by the first class service.
Helpful Report
Posted 10 months ago
Dear Steve, Thank you so much for your outstanding 5-star rating of Pipers Farm! We greatly appreciate your support and loyalty as a valued customer. Your kind words truly mean a lot to us. We strive to provide the best quality produce and an excellent service to ensure your utmost satisfaction. Once again, we would like to thank you for your continued support. We are grateful for customers like you who recognise and appreciate the value we aim to deliver. Should you ever require anything, please do not hesitate to reach out to us. Georgina
Posted 9 months ago
I ordered meat and homemade bread and everthing was delicious. Meat is of exceptional quality and the range of products very good. Will be buying again very soon.
Helpful Report
Posted 10 months ago
Dear Amanda, Thank you so much for taking the time to give us a wonderful 5-star rating on Pipers Farm. We greatly appreciate your support and are thrilled to hear that you thoroughly enjoyed your recent order. We are delighted that you found our Grass-Fed Meat and Homemade Bread to be delicious. Our team takes great pride in ensuring exceptional quality, and your kind words truly mean a lot to us. We aim to provide a diverse range of products, so it's fantastic to hear that you found our selection impressive as well. Thank you for being a loyal customer and choosing Pipers Farm. Your continued support is invaluable to us, and we can't wait to serve you again soon. If there's anything else we can assist you with, please don't hesitate to let us know. - Georgina
Posted 9 months ago
Absolutely delicious will definitely be ordering again.
Helpful Report
Posted 10 months ago
Dear Stephen, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are thrilled to hear that you found our products absolutely delicious, and we appreciate you taking the time to share your feedback. It's wonderful to know that you will be ordering again, and we cannot wait to serve you once more with our top-quality produce. Your loyalty as a customer means the world to us, and we are truly grateful for your support. Thank you again for your kind words. Georgina
Posted 9 months ago
Fantastic meat. Fantastic customer service. Fantastic ethos of a company. What more can I say…..fantastic?!
Helpful Report
Posted 10 months ago
Thank you so much, Amelia, for your glowing 5-star rating of Pipers Farm! We truly appreciate your kind words and your loyalty as a customer. It's wonderful to hear that you have had such an amazing experience with us. Fantastic meat, fantastic customer service, and a fantastic ethos - we couldn't be happier! We strive to provide the very best for our customers, and your satisfaction means everything to us. Thank you again for taking the time to share your wonderful feedback. We look forward to continuing to serve you with our fantastic products and service in the future. Best wishes, Georgina
Posted 9 months ago
Prompt service and great quality produce! Ive been looking for organic produce, free range chicken and grass fed beef along with great animal welfare and care for the environment. I purchased a whole chicken and sourdough bread… delicious :) Very impressed with all that Pipers Farm stand for - everything I could have hoped for. Thanks so much for all your hard work.
Helpful Report
Posted 10 months ago
Dear Anne, Thank you for taking the time to give Pipers Farm a 5-star rating. We truly appreciate your kind words and are delighted to hear that you were impressed with our prompt service and great quality produce. We understand the importance of offering high-quality produce, while ensuring great animal welfare and care for the environment. It brings us immense joy to know that we were able to meet your expectations. We're thrilled to hear that you found the Whole Chicken and Sourdough Bread delicious! Your satisfaction means a lot to us, and we promise to continue working hard to provide you with the best products. Once again, thank you for supporting Pipers Farm and recognising our efforts. We look forward to serving you again soon. - Georgina
Posted 9 months ago
A comprehensive choice. Some good offers always available. The chicken products are superb such lovely flavour. Have ordered several times now. Still cant work out how to get the rewards.
Helpful Report
Posted 10 months ago
Dear Carole, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are thrilled to hear that you had such a positive experience with us. We truly appreciate your kind words and your loyalty as a customer. We're glad to know that you find our range of products comprehensive and that you've been able to take advantage of some of our great offers. We're especially delighted to hear that you enjoy our chicken products and their lovely flavour. It means a lot to us that you've been ordering from us repeatedly. We sincerely apologise if there has been any confusion about our rewards program. If you need any assistance in understanding or accessing your rewards, please don't hesitate to reach out to our customer support team on 01392 881 380. They will be more than happy to help you with any queries you may have. Once again, thank you for your fantastic rating and for choosing Pipers Farm. We truly value your continued support and we look forward to serving you with even better experiences in the future! - Georgina
Posted 9 months ago
As many of my family are farmers I am keen to support British Meat as much as possible. Pipers Farm products are always good quality, well packaged and arrive in excellent condition ready for the freezer. I love the way every possible part of the animal is used and have enjoyed being able to obtain cuts which are not readily available in the supermarket. So far everything tried has been delicious.
Helpful Report
Posted 10 months ago
Dear Ellen, Thank you so much for your fantastic 5-star rating of Pipers Farm! We're thrilled to hear that you are enjoying our products and supporting British Farmers. We're delighted to know that our products consistently meet your expectations in terms of quality and packaging. It's also wonderful to hear that your orders always arrive in excellent condition, ready to be stored in the freezer. We share your appreciation for our commitment to utilising every part of the animal and providing a range of cuts that may not be readily available in supermarkets. We believe in the importance of minimising waste while offering our customers a diverse and delicious selection. Thank you for your loyalty as a customer. We truly appreciate your support and look forward to serving you with our finest products for years to come. - Georgina
Posted 9 months ago
Pipers Farm is rated 4.8 based on 6,446 reviews