Pipers Farm Reviews

Name: Pipers Farm
Address: King's Mill Road, Cullompton, King's Mill Road, Cullompton, Devon
Rating: 4.85

4.9 Rating 6,201 Reviews

97 %

of reviewers recommend Pipers Farm

4.9

Based on 6,201 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

Write Your review

Tell us how Pipers Farm made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pipers Farm 3 star review on 1st December 2023

TOMAS SUTKAITIS

Pipers Farm 5 star review on 25th October 2023

Aaron Monington-Russo

Pipers Farm 5 star review on 11th October 2023

Kerry Eaton-Griffin

Pipers Farm 5 star review on 5th September 2023

Jan Greener

Pipers Farm 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good quality. Worth paying a little extra for premium meats and poultry.”

Helpful Report

Posted 4 months ago

Dear Doreen, Thank you so much for your outstanding 5-star rating of Pipers Farm! We greatly appreciate your kind words and continued support as a loyal customer. We're thrilled to hear that you always find our products to be of good quality. Once again, thank you for your appreciation and loyalty. We look forward to serving you with the best products in the future. Best wishes, Georgina

Posted 3 months ago

“Excellent delivery and service. Really pleased to find a supplier of the kind of food we want to eat!”

Helpful Report

Posted 4 months ago

Dear Ed, Thank you so much for your 5-star rating of Pipers Farm! We genuinely appreciate your support and are thrilled to hear that you are satisfied with our delivery and service. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us. Thank you once again for choosing Pipers Farm. Best wishes, Georgina

Posted 4 months ago

“Excellent service and the meat is lovely helped by knowing the animals live to high standards”

Helpful Report

Posted 4 months ago

Dear Sandra, Thank you so much for taking the time to rate Pipers Farm with 5 stars. We truly appreciate it! We are delighted to hear that you had an excellent experience with us and that you enjoyed our lovely meat. We take immense pride in ensuring that our animals are raised to the highest standards of welfare, as we believe that happy animals make for better quality produce. Thank you again for your kind words, and for supporting Pipers Farm. Best wishes, Georgina

Posted 4 months ago

“Excellent customer service, food is great. My last order did not have labels on the packaging so it is guess what's inside”

Helpful Report

Posted 4 months ago

Dear Brian, Thank you so much for your 4-star rating and taking the time to share your experience with us at Pipers Farm. We greatly appreciate your feedback and are thrilled to hear that you've been enjoying our excellent customer service and great food! We apologise for the inconvenience you encountered with missing labels on your last orders packaging. Rest assured, we have taken note of your feedback and will ensure that this issue is addressed promptly to prevent any future confusion. We value your loyalty as a customer and are committed to continuously improving our services to provide you with the best experience possible. Please don't hesitate to reach out if you have any further suggestions or if there's anything else we can assist you with. Thank you once again for choosing Pipers Farm, and we look forward to serving you again soon! Best wishes, Georgina

Posted 3 months ago

“My rolled shoulder of lamb was superb. I followed the recipe suggested by you with great results!”

Helpful Report

Posted 4 months ago

Dear Caroline, Thank you for taking the time to rate Pipers Farm with five stars! We truly appreciate your loyal support and are thrilled to hear that you enjoyed your experience with us. We're delighted to know that you found our rolled shoulder of lamb superb and that the recipe we suggested worked out well for you! Your kind words mean a lot to us, and they inspire our team to consistently deliver the best quality products and service. Thank you again for being a loyal customer of Pipers Farm. Best wishes, Georgina

Posted 4 months ago

“We are so happy with our purchase, you could really taste the difference. Great customer service and well packaged. We will definitely be buying from here again.”

Helpful Report

Posted 4 months ago

Dear Becky, Thank you so much for the incredible 5-star rating you gave us at Pipers Farm! We appreciate your kind words and are absolutely delighted that you thoroughly enjoyed your purchase. Thank you once again for your review, Becky! We are truly grateful for your loyalty and ongoing support. Best wishes, Georgina

Posted 4 months ago

“Great quality, good customer service.”

Helpful Report

Posted 4 months ago

Dear Emma, Thank you so much for your 5-star rating of Pipers Farm! It's fantastic to hear that you found our products to be of great quality, and that our customer service met your expectations. Thank you for your ongoing support and loyalty. Best wishes, Georgina

Posted 4 months ago

“I ordered for the first time while I was on holiday away from my usual butcher. Meat was good, tasty and came well packaged. I would personally have liked the weights of the individual meats on the individual packets for ease when defrosting, instead of just the total weight of all the meat in that package, but I would buy again as meat tasted so good. Thanks.”

Helpful Report

Posted 4 months ago

Dear Rose, Thank you so much for your fantastic 5-star rating and for choosing Pipers Farm. We greatly appreciate your kind words and are thrilled to hear that you found our meat to be tasty and well-packaged. We understand that having the weights of the individual meats on the packets would have made the defrosting process more convenient for you, and we apologise for any inconvenience caused. We will definitely take your feedback into consideration to further improve our packaging in the future. Thank you once again for your support and review. Best wishes, Georgina

Posted 4 months ago

“Excellent delivery of frozen products packed in units of size ideal for different cooking recipes. I am only now using the first few packs but on unwrapping am very pleased with the quality, first class. Would definitely buy again.”

Helpful Report

Posted 4 months ago

Dear Colin,Thank you so much for your wonderful 5-star rating of Pipers Farm! We sincerely appreciate your support and are thrilled to hear that you had an excellent experience with us. We're delighted that you are satisfied with the delivery of our frozen products and find the units perfectly sized for different cooking recipes. It's fantastic to know that upon unwrapping, you were very pleased with the quality - we take great pride in providing first-class products to our valued customers like yourself. We are happy to hear that you would definitely buy from us again, and we cannot wait to serve you in the future. If you have any more feedback or need further assistance, please don't hesitate to reach out. We are here to ensure your continued satisfaction. Thank you once again for choosing Pipers Farm and for taking the time to share your positive experience. We truly appreciate it! Best regards, Liz Pipers Farm Customer Support

Posted 4 months ago

“I have bought both meat and dairy from Pipers Farm on five occasions and not been disappointed. I love the fact that the meat is ethically farmed and it shows in the quality. The delivery service is excellent and the packaging is returnable. I am also enjoying the cookbook.”

Helpful Report

Posted 4 months ago

Dear Wendy,Thank you so much for taking the time to rate Pipers Farm with an outstanding 5 stars! We are absolutely ecstatic to hear that you have been pleased with our products and services. We greatly appreciate your loyalty and the fact that you have chosen Pipers Farm for both your meat and dairy needs on five separate occasions. It warms our hearts to know that we have consistently met your expectations, ensuring that you always receive the highest quality products. As you mentioned, ethical farming is of utmost importance to us, and we are thrilled that it shines through in the quality of our meat. Knowing that our efforts align with your values truly motivates us to continue our commitment to sustainable and responsible farming practices. Additionally, Lastly, we are thrilled that you are enjoying our cookbook! It brings us joy to know that we can contribute to your culinary adventures with our carefully curated recipes. Thank you once again, Wendy, for your wonderful review and for choosing Pipers Farm. We are excited to continue providing you with exceptional products and service in the future. Warm regards, Liz - Pipers Farm

Posted 4 months ago

“Pipers Farm is a trustworty, sustainable and ethically sound provider. The meat is extremely tasty and welfare is a priority. I am impressed by the care that is taken with recyclable / compostable packaging. In a retail world with fewer and fewer sources of truly free range, cruelty free meat it's reassuring to have Pipers Farm around.”

Helpful Report

Posted 4 months ago

Dear Mick, Thank you so much for giving Pipers Farm a 5-star rating! We truly appreciate your kind words and support. We're thrilled to hear that you find Pipers Farm to be trustworthy, sustainable, and ethically sound. We take great pride in providing meat that is not only delicious but also prioritises animal welfare. We're also glad that our efforts to use recyclable and compostable packaging have caught your attention. It's crucial for us to minimise our impact on the environment, and we're pleased to know that you appreciate this aspect too. Thank you again for your continued support, Mick. We look forward to serving you for many more years to come. Best wishes, Georgina

Posted 3 months ago

“Wasn't obvious from the website that everything is frozen, I thought I was buyng fresh and it only explains this hidden away on the product pages. The pork tastes great, but its all individually wrapped in plastic and then in another plastic bag, I feel the packaging is over the top. The sausages have to be the smallest I've seen. I thought i'd give pipers a go having used a lot of online butchers and if I'm being honest I will go back to them rather than order from Pipers again.”

Helpful Report

Posted 4 months ago

Dear Dan, Thank you so much for taking the time to share your feedback about your experience with Pipers Farm. We truly appreciate your honesty and for bringing these issues to our attention. Firstly, we apologize for any confusion regarding the frozen nature of our products. We understand that it wasn't clearly stated on our website and we sincerely apologize for any inconvenience caused. We will definitely take your feedback into consideration and work on making this information more prominent for our customers. In regards to plastic packaging, we’ve removed as much packaging as possible, you won’t find any plastic lurking in our boxes where it isn’t absolutely necessary. For any plastic we use we ensure that we use the lowest grade plastic possible in order to reduce our usage. Unfortunately, we can’t do without plastic-like material completely; without it, your food would not be able to be stored in the freezer leading to an increased rate of it going ‘off’ and being wasted, resulting in massive food waste.. We will review our packaging practices and explore more sustainable alternatives without compromising on product quality. We are glad to hear that you enjoyed the taste of our pork. However, we regret that the size of our sausages did not meet your expectations. Breakfast sausages are our smaller size sausages and we do have larger sausages available, such as out Plain pork sausages. Your custom is valued, and we appreciate your willingness to provide feedback. We would love to hear more from you on how we can make things better and improve your overall experience with Pipers Farm. Please feel free to share any additional suggestions or concerns. Thank you once again for your valuable feedback. We are committed to continuously improving our services, and your input is incredibly important to us. We hope to have the opportunity to serve you better in the future. Warm regards, Liz Pipers Farm Customer Support Team

Posted 4 months ago

“Delicious meat! It would be a nice touch if it was made known from which cattle breed the beef was from. I like to compare the meat of different breeds.”

Helpful Report

Posted 4 months ago

Dear Jacob, Thank you so much for taking the time to give Pipers Farm a fantastic 5-star rating! We are absolutely thrilled that you enjoyed our delicious meat! We greatly appreciate your suggestion about disclosing the cattle breed from which our beef comes. We understand that comparing the meat from different breeds can be a fascinating experience, and we want to provide the utmost transparency to our valued customers like you. Rest assured, we have taken note of your feedback, and we will explore options to make this information known in the future. Once again, thank you for your support and for being a part of the Pipers Farm community. We hope to serve you with even more delightful meat choices in the future! Warm regards, The Pipers Farm Team

Posted 4 months ago

“The quality of the meat from Pipers is always outstanding. The smell and texture are so different from supermarket meat, and the flavour is delicious. Ordering and delivery are straight forward.”

Helpful Report

Posted 4 months ago

Dear Harriet, Thank you so much for your glowing 5-star rating of Pipers Farm! Best wishes, Georgina

Posted 3 months ago

“Pipers Farm are really great and I have no hesitation in recommending them. Have bought from them for several years and in all that time I have had not one complaint. They supply top notch free range meats and fish that tastes SO much better than anything in the supermarkets. Always deliver when they say they will, packaged in recyclable packaging and at a fair price. It's good to support southwest farmers and this also keeps my carbon footprint down. Thank you.”

Helpful Report

Posted 4 months ago

Dear Fiona, Thank you so much for your wonderful 5-star review of Pipers Farm! We truly value your loyalty and appreciate your kind words about our products and services. We look forward to serving you again in the near future! Best wishes, Georgina

Posted 3 months ago

“Probably the best loin of pork I have ever had, absolutely superb. I would give it 11/10 if I could!”

Helpful Report

Posted 4 months ago

Dear Simon, Thank you so much for your incredible 5-star rating of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that our Pork Loin has left such a lasting impression on you. Thank you again for your ongoing support and loyalty. Best wishes Georgina

Posted 4 months ago

“Amazing steak, monkfish and scallops! Would highly reccomend.”

Helpful Report

Posted 4 months ago

Dear Hazel, Thank you so much for taking the time to award Pipers Farm with a fantastic 5-star rating! We are absolutely thrilled to hear that you had an amazing experience with our steak, monkfish, and scallops. Your recommendation means a lot to us! Best wishes, Georgina

Posted 3 months ago

“So glad I found this supplier, it is a delight to cook meat that doesn't release copious amount of water. The chicken is the best my family have ever tasted, same goes for the pork chops. Great flavour in all the meat I have tried so far and I will definitely continue to buy from PipersFarm. Also love the packaging it comes in, so much easier to recycle than large polystyrene boxes some companies use.”

Helpful Report

Posted 4 months ago

Dear Julie, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are absolutely thrilled to hear that you are enjoying our meat and that it has made a delightful difference in your cooking experience. We appreciate your kind words about our packaging. Our commitment to sustainability is of utmost importance to us, and we are thrilled to know that our packaging has made recycling easier for you. Thank you again for your kind words and for choosing Pipers Farm. We truly value your support, and we look forward to serving you with more outstanding products in the future. Best wishes, Georgina

Posted 3 months ago

“Great tasting meat..all individually wrapped❤️”

Helpful Report

Posted 4 months ago

Dear Fiona, Thank you so much for awarding Pipers Farm with a fabulous 5-star rating! We are thrilled to hear that you have been enjoying our products. Your support means the world to us. Best wishes, Georgina

Posted 3 months ago

“Always really tasty produce whatever your choice. Delivered promptly. Easy to order.”

Helpful Report

Posted 4 months ago

Dear Suze, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are truly thrilled that you are satisfied with our products and services. "Always really tasty produce whatever your choice. Delivered promptly. Easy to order." We couldn't agree more! Our team works diligently to ensure that only the highest quality and delicious produce reaches your doorstep. It's wonderful to hear that our efforts are appreciated. Once again, thank you for your kind words and your ongoing trust in Pipers Farm. We look forward to serving you again soon! Warmest regards, Pipers Farm

Posted 4 months ago

Pipers Farm is rated 4.9 based on 6,201 reviews