Pipers Farm Reviews

Name: Pipers Farm
Address: King's Mill Road, Cullompton, King's Mill Road, Cullompton, Devon
Rating: 4.85

4.9 Rating 6,201 Reviews

97 %

of reviewers recommend Pipers Farm

4.9

Based on 6,201 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

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Pipers Farm 3 star review on 1st December 2023

TOMAS SUTKAITIS

Pipers Farm 5 star review on 25th October 2023

Aaron Monington-Russo

Pipers Farm 5 star review on 11th October 2023

Kerry Eaton-Griffin

Pipers Farm 5 star review on 5th September 2023

Jan Greener

Pipers Farm 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Meat very good as usual. Delivered on time. Excellent service. One 'gripe' is with DPD; your delivery service. I am sure that when I placed the order I asked for the package to be left inside my open porch; out of sight. However, it was left in full view on my front doorstep. This also happened with a delivery before Chrsitmas. Can you please ask DPD to get their drivers to read instructions.”

Helpful Report

Posted 10 months ago

Dear Howard, Thank you so much for your glowing 5-star review of Pipers Farm! We truly appreciate your kind words and your loyalty as a customer. We are delighted to hear that you found the meat to be very good, just as usual, and that it was delivered on time. We strive to provide excellent service, and we're thrilled that we were able to meet your expectations in this regard. We apologise for the inconvenience caused by the delivery service provided by DPD. We understand your frustration regarding the package being left in full view on your front doorstep, despite your specific instructions. We will communicate your concerns to DPD and ask them to ensure their drivers carefully read and follow the delivery instructions in the future. Thank you once again for your continued support. We value your feedback and are grateful to have you as a loyal customer. Best wishes, Georgina

Posted 4 months ago

“At nearly the last minute, I bought a whole free range duck for Christmas. It arrived suitably packaged and on time. The duck was the best I have ever tasted and highly recommended.”

Helpful Report

Posted 10 months ago

Dear Helen, Thank you so much for giving Pipers Farm a 5-star rating! We truly appreciate your kind words and feedback. We're thrilled to hear that you enjoyed the Free Range Whole Duck you ordered for Christmas. It's fantastic to know that our packaging and punctual delivery met your expectations. And of course, we're overjoyed that the Duck turned out to be the best you've ever tasted! Your recommendation means the world to us. Once again, thank you for taking the time to share your positive experience. We look forward to serving you again in the future. Best wishes, Georgina

Posted 5 months ago

“Our Christmas lunch is Pipers again! They say you don't need to brine their turkeys, and they are right, they are moist and taste wonderful. We BBQ ours in our Green Egg and the results are fantastic! Their bacon is real bacon, you only have to look at it, before it is even cooked to know it is so different and so so good! Sausages, they taste like sausages should do. It is a wonderful offering, we have tried the Chicken, joints and burgers and they all are splendid. I could not recommend them enough. At first bite you know, this is different, this is excellent and this is Pipers!”

Helpful Report

Posted 10 months ago

Thank you so much, Sue, for your incredible 5-star rating of Pipers Farm! We truly appreciate your feedback and are thrilled to hear that our Christmas Turkey has become a tradition for you. We couldn't agree more about our turkeys - no brining necessary and they turn out so moist and delicious! It's wonderful to hear that you've had fantastic results BBQ'ing them on your Green Egg. And yes, our bacon is real and just has that special quality about it even before cooking. We're glad our sausages meet your expectations and that you've enjoyed our chicken, joints, and burgers as well. Your recommendation means the world to us, and we hope to continue delivering excellence with each and every bite at Pipers Farm! Best wishes, Georgina

Posted 5 months ago

“Absolutely love the care and quality of my order. My son started ordering all his meat and dairy from you. But whilst he is away working, I realised how much I missed it. So ordered myself. Easy website, excellent delivery and the taste is sublime. All packaging reused in the garden or recycled. Brilliant”

Helpful Report

Posted 10 months ago

Dear Sheila, Thank you so much for your amazing 5-star rating and review of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you absolutely love the care and quality of your order. It warms our hearts to know that your son started ordering all his meat and dairy from us, and even when he's away working, you realised how much you missed it and decided to order for yourself. It means the world to us to have such loyal customers like you and your family. We're glad that you found our website easy to use, and we're delighted to hear that our delivery service exceeded your expectations. Most importantly, we're thrilled that you find the taste of our products sublime, as we take great pride in ensuring that each bite is truly exceptional. Thank you also for mentioning our commitment to sustainability with our packaging. We believe in being responsible stewards of the environment, so it's wonderful to hear that you appreciate our efforts to reuse and recycle. Once again, thank you for your kind words and for being a loyal customer of Pipers Farm. We are extremely grateful for your support, and we look forward to providing you with many more sublime tasting experiences in the future! Best wishes, Georgina

Posted 5 months ago

“Had a turkey crown again this year. It was magnificent, so full of flavour and it cooked to perfection, tender and moist. Perfect. There was a minor omission to my order. I rang on 23 Dec and left a message saying I would address the issue after the Xmas rush. Within 10 minutes a lovely lady rang me back and promised me a refund that day. Extraordinary customer service at their busiest time. A thoroughly dependable company.”

Helpful Report

Posted 10 months ago

Dear Joy, Thank you so much for taking the time to leave us a 5-star rating for Pipers Farm! We truly appreciate your kind words and continuous support as a loyal customer. Best wishes, Georgina

Posted 6 months ago

“wasnt sure when looking online for a goose, we came across Pipers farm what a gem of a discovery placed our christmas order i think back in October for 2 x geese for Christmas. booked for 22nd dec arrived in excellent condition and were delicious would definitely recommend. Not cheap but what is nowadays worth every penny thank you”

Helpful Report

Posted 10 months ago

Dear Doris, Thank you so much for your incredible 5-star rating of Pipers Farm! We appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We are glad that you discovered Pipers Farm while searching for a Goose online. It's wonderful to know that our Christmas order process was seamless, and we delivered your 2 x Properly Free Range Whole Goose in excellent condition on the 22nd of December. We are thrilled that you found them to be delicious and we truly appreciate your recommendation. We understand that quality comes at a price, and we are glad that you found our products worth every penny. Your satisfaction means the world to us, and we look forward to serving you again in the future. Thank you once again for choosing Pipers Farm. Best wishes, Georgina

Posted 5 months ago

“We ordered our first Christmas turkey from Pipers Farm in 2023 (on the recommendation of a friend from London). Our local butcher's prices seemed very high for the size turkey we needed (10kgs). Our Piper's Farm turkey arrived promptly, it was well packaged. It went straight into the freezer until 3 days before Christmas. We cooked it on the Weber. It was the BEST turkey we have ever had. It was tasty, juicy, well prepared. All our family commented on the turkey. We will definitely use Piper's Farm again.”

Helpful Report

Posted 10 months ago

Dear Jenefer, Thank you so much for the wonderful 5-star rating you gave us at Pipers Farm! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We're especially glad to hear that our Christmas Whole Plain Turkey exceeded your expectations. It's fantastic that it arrived promptly and was well-packaged, allowing you to prepare it just in time for Christmas. We're delighted that it turned out to be the best turkey you've ever had - tasty, juicy, and well-prepared. Your family's comments make us proud! Thank you again for choosing Pipers Farm. We can't wait to serve you again in the future. Best wishes, Georgina

Posted 6 months ago

“This is the fourth year or more that we have ordered our free range Turkey. It is succulent, tasty and excellent quality. We also ordered two joints of beef which were both very tasty and again excellent quality.”

Helpful Report

Posted 10 months ago

Dear Karen, Thank you so much for your wonderful 5-star rating of Pipers Farm! We truly appreciate your kind words and continuous support over the past few years. We’re delighted to hear that you found our free-range turkey succulent, tasty, and of excellent quality. It’s always a pleasure serving you and we are thrilled that you also enjoyed the two joints of beef, finding them both very tasty and again excellent in quality. We are committed to delivering the highest quality products to our valued customers like yourself, and your positive feedback means the world to us. Thank you once again for choosing Pipers Farm, and we look forward to serving you for many more years to come! Best wishes, Georgina

Posted 6 months ago

“I ordered 2 goose breasts for Christmas. They were cooked as per your guide. The taste was excellent but the meat was very tough. Should they be cooked for longer or were we unlucky with our goose ??”

Helpful Report

Posted 10 months ago

“Good choice of delivery dates, excellent standard of turkey. Am so happy to have sound such a reputable and environmentally friendly supplier. 3rd year and will be purchasing again.”

Helpful Report

Posted 10 months ago

Dear Phyllida, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and your continued support as a loyal customer. We're thrilled to hear that you were pleased with our good choice of delivery dates and the excellent standard of turkey you received. It fills us with joy to know that you have found us to be a reputable and environmentally friendly supplier. We are grateful for the trust you have placed in us for the third consecutive year, and we're already excited to serve you again in the future. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Thank you once again for your wonderful review and your ongoing loyalty! Best wishes, Georgina

Posted 6 months ago

“Turkey crown was lovely.Great flavour and moist.Would definitely recommend. The DPD delivery wasn't quite so good as turkey was left outside a neighbours electric gates and they weren't there!!Fortunately someone spotted the turkey and got in touch !!!Could have been a disaster!!”

Helpful Report

Posted 10 months ago

Dear Elaine, Thank you so much for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your loyal support and are delighted to hear that you enjoyed our delicious Turkey Crown. It's wonderful to know that it had a great flavour and was perfectly moist. We apologise for the inconvenience caused by the DPD delivery mishap, but we're incredibly relieved to hear that someone spotted the turkey and got in touch. Phew! We will make sure to address this issue with DPD to prevent any future mishaps. Once again, thank you for your recommendation and for being a valued customer. Best wishes, Georgina

Posted 4 months ago

“Disappointing order. The turkey breast had been shaped, presumably by cutting off “excess”, into a round shape that resembled a Wetherspoon’s Christmas special and had comparatively little taste compared to other similar birds I have bought elsewhere. The legs I bought were very tough, despite being slow-roasted using a previously successful recipe; they also produced a remarkably small amount of usable meat (again compared to similar birds previously bought). I had high hopes after reviewing the website, but was very disappointed and don’t intend to order from you again. I am also disappointed by the number of marketing messages I have received from you since ordering (for example, 6 emails in the few days since Christmas!). Please remove me from your marketing list.”

Helpful Report

Posted 10 months ago

Hello Jeremy, Thank you for your latest review of us here at Pipers Farm and we are so sorry to hear about your experience with us. We want all of our customers to have the best possible experience when it comes to ordering and having our products and we are so sorry to hear this wasn't one for you. If you would like to contact our customer service team either on email: Hello@pipersfarm.com or by calling on 01392881380 then they would be more than happy to help and get this resolved for you! Best Wishes Liz - Pipers Farm

Posted 10 months ago

“The Christmas goose was delicious and fed us all well. The phone calls checking up on the delivery were much appreciated.”

Helpful Report

Posted 10 months ago

Dear David, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your support and are thrilled to hear that you enjoyed our Christmas Goose. It's wonderful to know that it not only satisfied your taste buds but also managed to feed everyone well. Moreover, we are delighted that our team's effort in making regular phone calls to check up on your delivery was appreciated. Ensuring a smooth and seamless experience for our customers is always our top priority. Thank you once again for your kind words and for choosing Pipers Farm. We look forward to serving you again in the future! Best wishes, Georgina

Posted 6 months ago

“Food very good but sausage skin too thick for my liking”

Helpful Report

Posted 10 months ago

“Third Christmas order. Very easy website and great selection. Any queries are answered very quickly and the delivery is extremely well organised. The products are superb beautiful turkey and all the essentials the ethos of Piper's is very comforting too. Would not hesitate to use them again and again.”

Helpful Report

Posted 10 months ago

Dear Ruth, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your continued support and loyalty as a third-time customer. We're thrilled to hear that our website's ease of use and wide selection have made your Christmas ordering experience a breeze. Our dedicated team strives to provide prompt and helpful responses to any queries you may have, and it's wonderful to know that our delivery service has exceeded your expectations. We're overjoyed that you enjoyed our products, particularly our beautiful turkey and essential items. We pride ourselves on upholding our ethos, and it's incredibly comforting to hear that it resonates with you. Rest assured, we will continue to maintain the high standards that you have come to expect. Once again, thank you for your continued support and kind words. We couldn't be happier to have you as a valued customer, and we look forward to serving you in the future. - Georgina

Posted 6 months ago

“OOPS!, A small problem with my order, Pipers Farm ran out of stock, they were all over the problem multiple phone calls from them, profuse genuine apologies, a swift full refund, AND, a huge piece of beef of our choice as way of recompense. Every company has issues, but very few deal with them, so swiftly, so sympathetically as perfectly as Pipers Farm, many many thanks for your efforts, will be ordering again Thanks”

Helpful Report

Posted 10 months ago

Dear Betty, Thank you so much for taking the time to give Pipers Farm a 5-star rating! We truly appreciate your support and kind words. We want to sincerely apologise for the inconvenience you experienced with your order. We understand that running out of stock can be frustrating, but we're delighted to hear that our team handled the situation with multiple phone calls, a genuine apology, full refund, and a generous piece of beef as recompense. At Pipers Farm, we strive to address any issues promptly and empathetically, and we're thrilled that our efforts were able to meet your expectations. Your recognition means the world to us, and we're grateful for the opportunity to serve you again. Thank you once again for your trust in Pipers Farm, and we look forward to your next order! Best wishes, Georgina

Posted 5 months ago

“Amazing produce that tastes incredible. Sublime Beef. Great seafood. Highy recommended”

Helpful Report

Posted 10 months ago

Dear Lucy, Thank you so much for taking the time to leave us a fantastic 5-star rating for Pipers Farm! We truly appreciate your kind words and support. Best wishes, Georgina

Posted 6 months ago

“First time I've ordered from Pipers Farm and I'm very happy. Quality is excellent, from the product to the packaging it comes in. Will definitely be ordering again.”

Helpful Report

Posted 10 months ago

Dear Claire, Thank you so much for taking the time to give us a 5-star rating! We couldn't be happier to hear that you had a great experience with Pipers Farm. We are thrilled that you found our products and packaging to be of excellent quality. Your feedback means a lot to us, especially as a first-time customer. We are absolutely delighted to know that you enjoyed your order and that you will be ordering from us again. We can't wait to serve you with our high-quality products once more. Thank you for choosing Pipers Farm and for being such a loyal customer. We appreciate your trust in us and look forward to providing you with outstanding service in the future! Best wishes, Georgina

Posted 6 months ago

“Great go to supplier for top quality high welfare meat and fish”

Helpful Report

Posted 10 months ago

Dear Diana, Thank you so much for your 5-star rating of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you are satisfied with our high-quality products. If you ever need anything or have any questions, please don't hesitate to contact the team - hello@pipersfarm.com. Best wishes, Georgina

Posted 7 months ago

“So glad i came across Pipers Farm. It's good to know the animals are well cared for before they end up on a table! I sincerely hope you are in business for many years to come.”

Helpful Report

Posted 10 months ago

Dear Melanie, Thank you so much for leaving us a glowing 5-star rating for Pipers Farm. We truly appreciate your support and are thrilled to hear that you're pleased with our products and ethos. We couldn't agree more with your sentiment: it brings us great satisfaction to know that our animals are well cared for before they end up on your table. We believe in sustainable farming and prioritise the welfare of our animals throughout their lives. Thank you again for choosing Pipers Farm. We are truly honored to have your support. Best wishes, Georgina

Posted 7 months ago

Pipers Farm is rated 4.9 based on 6,201 reviews