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Pipers Farm Reviews

4.8 Rating 6,446 Reviews
96 %
of reviewers recommend Pipers Farm
Company Reviews Product Reviews
11,636
 Insights Metrics Info
4.8
Based on 6,446 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pipers Farm Reviews

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

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Reena Logan
Verified Buyer
“Initially not delivered then sent to incorrect address. Person I dealt with seemed quite uncaring.”
Helpful Report
Posted 1 year ago
Dear Reena, Thank you so much for giving us your feedback about Piper's Farm. We truly appreciate you taking the time to share your experience with us. We apologize for the initial issue with your delivery not being sent out, and further, for it then being sent to an incorrect address. That should have been handled better and we're sorry for the inconvenience. We'd love to hear more from you - what could we have done differently to make things right? How can we make things better for you now? Please do let me know by email at hello@pipersfarm.com Thank you, Liz
Posted 1 year ago
Simon Andersen
Verified Buyer
“food was good but was not aware that food was frozen; i had hoped for fresher delivery”
Helpful Report
Posted 1 year ago
Hi Simon, Thank you for taking the time to share your feedback on Pipers Farm. We always aim to provide top-notch customer service and value your feedback - it’s what helps us to keep the standards high. Pipers Farm beleive freezing is natures preservative and we do say next to each item, under the storage tab 'All of our meat is delivered frozen ready to pop straight into your freezer, once defrosted these can be kept in the fridge for up to 3 days.' The only acception to this is Whole Geese,Whole Tukeys or Turkey Crowns which are sent fresh at Christmas time. If you ever need anything, please don’t hesitate to reach out. We’d be more than happy to help. Thank you again, Liz - Pipers Farm
Posted 1 year ago
Michael Bromwich
Verified Buyer
“Mosy of our order went straight into the freezer but lamb shanks were delicious, definitely recommend.”
Helpful Report
Posted 1 year ago
Cas Simmonds
Verified Buyer
“I'm a returning customer so know the quality will be fantastic. My delivery has all gone in the freezer for Christmas - can't wait to try the pesto chicken which we will use for a supper party. Our delivery was delayed by DPD but was delivered the next day and due to wrapping - absolutely fine.”
Helpful Report
Posted 1 year ago
Patricia Neagle
Verified Buyer
“Prepared & cooked an unsmoked piece of Gammon recently it tasted sublime ..followed Pipers recipe”
Helpful Report
Posted 1 year ago
Christine Eves
Verified Buyer
“Clear, easy to navigate web site. Well- packed and insulated quality products with no excess packaging.”
Helpful Report
Posted 1 year ago
Ursula Sait
Verified Buyer
“A big thank you to everyone at Pipers Farm for excellent and speedy service and mouthwatering products. Venison is our preferred selection but we did try their pies, yummie, keep up the excellent service. Regards - Ursula S”
Helpful Report
Posted 1 year ago
Sami Salter
Verified Buyer
“Excellent, quality products”
Helpful Report
Posted 1 year ago
Ericson V
Verified Buyer
“Outstanding!”
Helpful Report
Posted 1 year ago
Susan Adams
Verified Buyer
“Excellent choices and quality products - delivered on chosen day - however the fish (smoked haddock and plaice) was slightly defrosted on arrival, despite being well packed with ice blocks, hence only 4 stars. This will not deter me from re-ordering however, and will be doing so in a few days.”
Helpful Report
Posted 1 year ago
Jacek Mikus
Verified Buyer
“Ordering from Pipers Farm since few years now. Always top steaks.”
Helpful Report
Posted 1 year ago
Carol Jansz
Verified Buyer
“I love pipers farm and have been ordering from them for some time. My recent order was of the usual excellent standard I have come to expect.”
Helpful Report
Posted 1 year ago
Melorie Ahsani
Verified Buyer
“Grass fed, happy animals = tastier meat Beautifully packaged, cleaned and prepared Delicious burger patties”
Helpful Report
Posted 1 year ago
Matthias Kleven
Unverified Reviewer
“Pipers Farms showed up in 2 big ways as a customers. Last year for Thanksgiving I ordered a very large Turkey for Thanksgiving. It was delicious and as a result I reordered this year. This year I realised I wasn't going to be home for our Turkey delivery. I caught it in time and had a quick response from their support to help rescheduled. She also could tell I was American and this was for Thanksgiving which was a nice touch.”
Helpful Report
Posted 1 year ago
Mrs Elly Allen
Verified Buyer
“Our first order and of course it was all delicious ! The chicken burgers were a massive hit with all .”
Helpful Report
Posted 1 year ago
EDYTA OSTROWSKA
Verified Buyer
“Thank you for the great products.”
Helpful Report
Posted 1 year ago
Ann Phelpstead
Verified Buyer
“Excellent on every level. Ordering is straight forward, updates on your order are frequent, delivery on time and items extremely well packed using sustainable packaging. Most importantly the free range meat is exceptional. Highly recommend Pipers Farm.”
Helpful Report
Posted 1 year ago
Judith Pollard
Verified Buyer
“The quality is excellent, it is always packed in reasonable portion size. I am always happy to recommend it to friends and family.”
Helpful Report
Posted 1 year ago
Faye Hindley
Verified Buyer
“Love everything I have received from Pipers Farm, everything has been of brilliant quality and arrived exactly when we were told it would. I think it's great that you get to support a small business and receive such great quality for a great price. The loyalty scheme is also great! Really enjoyed everything we have received and the eco-friendly packing of the delivery unlike many food delivery services.”
Helpful Report
Posted 1 year ago
Dan Carter
Verified Buyer
“Food is always awesome, high quality, and packaged/delivered with care and attention - both to the produce and the environment.”
Helpful Report
Posted 1 year ago
Pipers Farm is rated 4.8 based on 6,446 reviews
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