Pipers Farm Reviews

Name: Pipers Farm
Address: King's Mill Road, Cullompton, King's Mill Road, Cullompton, Devon
Rating: 4.85

4.9 Rating 6,201 Reviews

97 %

of reviewers recommend Pipers Farm

4.9

Based on 6,201 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

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Pipers Farm 3 star review on 1st December 2023

TOMAS SUTKAITIS

Pipers Farm 5 star review on 25th October 2023

Aaron Monington-Russo

Pipers Farm 5 star review on 11th October 2023

Kerry Eaton-Griffin

Pipers Farm 5 star review on 5th September 2023

Jan Greener

Pipers Farm 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two of the same item, first time I've ordered from Pipers Farm. Received a phone call on the scheduled day of delivery to say the items were not ready and would be delivered the next day, not a problem but I needed them the following day so it was agreed they would be sent without cool packaging to arrive by 12pm. I then received one of the two items on the scheduled delivery day, but the next day nothing had arrived by 12pm. I called to be told the final item was actually scheduled to be delivered the day after, however unfortunately I needed to use it before it was due to arrive. Not sure what went wrong with the rescheduled delivery, an unfortunate error somewhere, but the missing item was cancelled and refunded immediately. The meat that was received was great quality however!”

Helpful Report

Posted 5 months ago

Hi Annie, Thank you so much for taking the time to provide us with your valuable feedback on Pipers Farm. We truly appreciate it, and it is feedback like yours that helps us to improve our service We strive to deliver high-quality products and exceptional service to ensure our customers have the best experience possible but I am sorry that we fell short of this with your recent delivery but good to hear that our Customer Service team were able to help to resolve this for you If there's anything else we can assist you with or if you need any further help from us, please don't hesitate to reach out. We're always here to make sure you have the best experience with Pipers Farm. Thank you once again for your kind words. Best Wishes Pipers Farm team.

Posted 5 months ago

“Ordered quite a few times and it's been perfect every time.”

Helpful Report

Posted 5 months ago

Dear Antonio, Thank you so much for your wonderful 5-star rating of Pipers Farm! We appreciate your feedback and are thrilled to hear that you have been consistently satisfied with your orders. "Ordered quite a few times and it's been perfect every time." Your loyalty as a customer means a great deal to us, and we are grateful for your continued trust in our products. We look forward to serving you again and ensuring that each experience surpasses your expectations. Thank you once again for choosing Pipers Farm! Warm regards, Liz

Posted 5 months ago

“We love the smoked bacon bacon and sirloin of beef is so delicious”

Helpful Report

Posted 5 months ago

Dear Jill, Thank you so much for your wonderful 5-star rating of Pipers Farm! We greatly appreciate your kind words and continued support as a loyal customer. We are thrilled to hear that you love our smoked bacon and find our sirloin of beef to be absolutely delicious. Thank you once again for your ongoing support. Best wishes Georgina

Posted 4 months ago

“Amazing quality tasty succulent meat, so glad I found this farm! The best meat I’ve had thank you so much for all that you do! Can’t wait to order more.”

Helpful Report

Posted 5 months ago

Dear Meral, Thank you so much for your fantastic 5-star rating and for taking the time to share your review of Pipers Farm! We really appreciate your feedback and are thrilled to hear that you enjoy our delicious range of meat. Thank you again for supporting Pipers Farm. Best wishes, Georgina

Posted 4 months ago

“Pipers Farm is an excellent choice for those looking for high-quality meat. I have been ordering from them for more than 3 years and have always been happy with the quality of products, delivery times and packaging. Highly recommended.”

Helpful Report

Posted 5 months ago

Dear Anna, Thank you so much for your 5-star review of Pipers Farm! We truly appreciate your kind words and are delighted to hear that you have been a loyal customer for more than 3 years. Thank you again for your continued support and for choosing Pipers Farm as your go-to source for exceptional meat. Best wishes, Georgina

Posted 4 months ago

“Beautiful meat, well packaged and always delivered on time”

Helpful Report

Posted 5 months ago

Dear Helen, Thank you so much for taking the time to give Pipers Farm a glowing 5-star rating! We truly appreciate your support and are thrilled to hear that you are pleased with our products and services. Your loyalty means the world to us, and we are grateful to have you as a valued customer. If there is anything we can do to enhance your experience with Pipers Farm further, please do not hesitate to let us know. We look forward to serving you again soon! Best wishes, Georgina

Posted 4 months ago

“I have had several orders from Pipers Farm now including meat, fish, dairy and pantry goods. I have absolutely loved every single item, which is why I keep going back. The quality is first class, maybe a bit on the pricey side but honestly, you really do get what you pay for. The website is extremely easy to use and the delivery fast and efficient. The wool packaging is also great for the garden! I can't think of a single thing negative to say. Thank you”

Helpful Report

Posted 5 months ago

Dear Doreen, Thank you so much for taking the time to leave us a fantastic 5-star rating! We greatly appreciate your loyalty and are thrilled to hear that you have had such a positive experience with Pipers Farm. We are delighted to hear that you have loved every single item you have ordered from us, whether it be meat, fish, dairy, or pantry goods. We take great pride in offering first-class quality products, and it warms our hearts to know that you feel the same way. We understand that our prices may be a bit on the higher side, but we truly believe in providing value for money and offering products that deliver in terms of quality. We're glad to hear that our website has been easy for you to navigate, and that our delivery service has been fast and efficient. We also appreciate your kind words about our wool packaging, which can be put to good use in the garden! Thank you again for your continued support and for being such a loyal customer. It is customers like you who motivate us to keep delivering the best possible products and service. We look forward to serving you again soon! Best wishes, Georgina

Posted 4 months ago

“I would highly recommend this company for their integrity, the quality of their produce and their competitive pricing.”

Helpful Report

Posted 5 months ago

Dear Jeanette, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your support and kind words. We are thrilled to hear that you find our company to be trustworthy, our produce of high quality, and our pricing competitive. Thank you for your loyalty as our customer. We are grateful to have you on board and look forward to continuing to serve you with excellence. Best wishes, Georgina

Posted 4 months ago

“I ordered from you for the first time just over a week ago, the customer service was excellent as was the delivery process very clear very simple very easy. I felt that the ethics and direction of Pipers farm is reflected throughout the product and I will be ordering again … absolutely delicious goods might I add! I’m looking forward to ordering some of your pastries as well”

Helpful Report

Posted 5 months ago

Dear Carol, Thank you so much for your fantastic 5-star rating and for taking the time to write such a wonderful review of Pipers Farm! We are thrilled to hear that your first experience ordering from us was beyond your expectations. We pride ourselves on providing excellent customer service and ensuring a seamless delivery process, so it's fantastic to know that you found it to be clear, simple, and easy. We are truly passionate about our ethical practices and the direction our farm takes, and we are thrilled to hear that you felt that reflected in our products. We are delighted to know that you enjoyed our delicious goods! We assure you that the same level of quality and taste goes into all our products. You mention our pastries, and we can assure you that they are just as mouth-watering as the item you ordered. We can't wait for you to try them! Thank you once again for your kind words and for choosing Pipers Farm. We look forward to serving you again in the future! Best wishes, Georgina

Posted 4 months ago

“Consistent quality from local suppliers.”

Helpful Report

Posted 5 months ago

Dear Judith, Thank you so much for your fantastic 5-star rating and for taking the time to share your review of Pipers Farm! We really appreciate your feedback and are thrilled to hear that you receive consistent quality from our local suppliers. Thank you again for supporting Pipers Farm. Best wishes, Georgina

Posted 4 months ago

“the sirloin steak was supurb”

Helpful Report

Posted 5 months ago

Dear Brenda, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your feedback and support, and we are thrilled to hear that you enjoyed our delicious Sirloin Steak. Thank you again for choosing Pipers Farm and for taking the time to share your kind words. Best wishes Georgina

Posted 4 months ago

“We have been using Pipers Farm for a few years now. Have always found their products top quality. The reason we use them is they guarantee no Halal slaughter and a better quality of life for the animals with no intense factory farming. We also purchase their mutton which we have found to be just as good as lamb if cooked a little longer. All their products are free range including their chicken breasts - which is almost impossible to get from local butchers or foodstores. You may be paying a premium for all this but then they produce a premium product. No hesitate in recommending. Great delivery service too.”

Helpful Report

Posted 5 months ago

Dear Carol, Thank you so much for your wonderful 5-star rating of Pipers Farm! We greatly appreciate your support and loyalty as a customer. It's fantastic to hear that you have been using Pipers Farm for a few years now and have always found our products to be of top quality. We are thrilled to be able to provide you with a better quality of life for the animals and guaranteeing no Halal slaughter. We're also glad that you enjoy our mutton and find it just as good as lamb with a little longer cooking time. We take pride in offering free-range products, including our chicken breasts, which can be challenging to find elsewhere. We understand that our prices may reflect the premium nature of our products, and we are grateful for your recommendation. Thank you again for your continuous support and for choosing Pipers Farm as your go-to provider. We also appreciate your kind words about our delivery service. If you ever have any questions or need further assistance, please don't hesitate to reach out. Best wishes, Georgina

Posted 4 months ago

“Always a pleasure to shop with Pipers farm. They have been thorough in considering the details of their products. Excellent customer service.”

Helpful Report

Posted 5 months ago

Dear Rebecca, Thank you so much for your recent 5-star rating of Pipers Farm! We greatly appreciate your support and are thrilled to hear that you had such a positive shopping experience with us. Thank you again for supporting Pipers Farm. Best wishes, Georgina

Posted 4 months ago

“Generally I am very satisfied with the quality of the items purchased, but have recently had a couple of orders whereby I've had an item that has been ineadable due to taste”

Helpful Report

Posted 5 months ago

Dear Hazel, Thank you for your 4-star rating of Pipers Farm! We truly value your feedback and appreciate your continued support as a loyal customer. We're delighted to hear that you are generally very satisfied with the quality of the items you've purchased from us. We work tirelessly to ensure the utmost quality and taste in each and every product we offer. However, we understand that occasional lapses may occur, and we sincerely apologise for the inconvenience caused by the recent instances where you found an item to be inedible due to taste. Your feedback is invaluable to us in our mission to consistently improve and deliver exceptional products. We will make sure to take your comments into serious consideration and do everything in our power to prevent such occurrences in the future. Once again, thank you for your continued support and for taking the time to share your experience with us. We look forward to serving you with the utmost satisfaction in the future. Best regards, Georgina

Posted 4 months ago

“Great variety of good quality meat which we thoroughly enjoy”

Helpful Report

Posted 5 months ago

Dear Susan, Thank you so much for your 5-star rating of Pipers Farm! We truly appreciate your kind words and continuous support. Best wishes, Georgina

Posted 4 months ago

“I have made several purchases from Piper’s Farm and my experience is normally quite good and quality of the product is high. However, the courier did not deliver to me but another location and when my order didn’t arrive I could get no assistance from them or Piper as it was after hours. Then when the next business day arrived I confirmed that the courier did not deliver my order and instead of working out a reimbursement or replacement I was told I needed to wait a whole week! For the courier to complete an investigation to confirm whether or not I can actually get my money back. I found this particularly disappointing as the image and location of the delivery was NOT my flat and that this is a consumable items regardless of the investigation there is no way I could accept the order now. And as this is food and plans were made with it, truly what am I supposed to do with it now?”

Helpful Report

Posted 5 months ago

Dear Jordan, Thank you so much for taking the time to share your feedback on your recent experience with Pipers Farm. We truly appreciate your kind words about the quality of our products. We want to sincerely apologise for the inconvenience you faced with the courier delivering your order to the wrong location. It is unacceptable that you were unable to receive any assistance from either the courier or us, especially since it was after hours. We understand how frustrating this must have been for you. We fully understand your disappointment with having to wait for a whole week for the courier to complete their investigation before considering reimbursement or a replacement. We apologise for any inconvenience caused and for the delay in resolving the issue promptly. We acknowledge that this is a consumable item, and it is completely understandable that you cannot accept the order now. We genuinely apologise for any inconvenience caused to your plans and the disappointment it may have caused. Please note, this has now been resolved and we have since issued a refund for the mis-delivered parcel. Once again, thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience caused and appreciate your understanding. We hope that we can regain your trust for future orders with Pipers Farm. Best wishes, Georgina

Posted 4 months ago

“I love the Eaten Alive range. Fantastic selection that works well with everything. I can scoff a jar in a few days. Meat is delicious and the chicken bone broth - amazing.”

Helpful Report

Posted 5 months ago

Dear Sarah, Thank you so much for your wonderful 5-star rating and for being a loyal customer here at Pipers Farm! We greatly appreciate your feedback. We truly value your continued support, and we can't wait to serve you with more delicious products in the future. Best wishes, Georgina

Posted 4 months ago

“I think Pipers Farm should be how we farm in the UK going forward. The principal about serving customers directly from the website means a lot of time, money and effort goes back into the farms. It also means variety and quality of products. You simply cannot buy the same thing in the supermarkets. The fact that products are sustainable, kind to the animal's welfare and humanely slaughtered is what society needs from farmers right now. To be ethical and to ensure we can still eat meat sustainably.”

Helpful Report

Posted 5 months ago

Dear Marguerite, Thank you so much for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your feedback and are thrilled to hear that you believe Pipers Farm should be the model for farming in the UK moving forward. Thank you for being such a loyal customer and for your continued support. Best wishes, Georgina

Posted 4 months ago

“Incredible bavette, great comms and perfect delivery. Wonderful stuff x”

Helpful Report

Posted 5 months ago

Dear Zoe, Thank you so much for your 5-star review of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you enjoyed our incredible Bavette Steak. Providing great communication and ensuring a perfect delivery experience is always our top priority. We are delighted that you had such a wonderful experience with us. Your support means the world to our team, and we are truly grateful for your feedback. If there's anything else we can assist you with or any other delicious cuts of meat you'd like to try, please don't hesitate to reach out. We look forward to continuing to serve you with our finest quality products. Once again, thank you for choosing Pipers Farm! Best wishes, Georgina

Posted 4 months ago

“Do not hesitate, I ordered short beef ribs and fillet neck of lamb, wow was absolutely amazing, will definitely be ordering again, thank you”

Helpful Report

Posted 5 months ago

Dear Donna, Thank you so much for your incredible 5-star rating of Pipers Farm! We truly appreciate your support and are thrilled to hear that you had such an amazing experience with us. The short beef ribs and fillet neck of lamb are definitely some of our favourites too, and we're delighted that they left such a wow-factor. We can't wait to serve you again soon! Thank you once again. Best wishes, Georgina

Posted 4 months ago

Pipers Farm is rated 4.9 based on 6,201 reviews