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Pipers Farm Reviews

4.9 Rating 6,194 Reviews
A-
Happiness Grade
Read Pipers Farm Reviews

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

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Phone:

01392 881380

Email:

hello@pipersfarm.com

Pipers Farm have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

95.79%
Industry Average
On the whole we aim to eat less meat, but of much higher quality and I would encourage anyone caught in a mental battle of price over quantity to consider dropping the amount eaten in favour of suppliers who value the welfare and sustainability of it's products.
- Matthew Lewis
The service is excellemt, and the delivery is good too. I cooked the sausages I bought last night. Whilst they were tasty, well made and cooked well, I'm not sure they are worth the price of £6.80 per pack.
- Frank Brennan
The packaging and wool is fantastic. The good quality and price is amazing. The only issue is everything comes in plastic. The meat, milk and kefir for example. It’s becoming very well known that plastic is contaminating our food and I want to get away from eating plastic.
- Andrew Lawley
A

Delivery - Fast

93.11%
Industry Average
As always delivery was prompt and well notified. As to the produce, it is top class. Having been a farmers daughter I recognise and apprectiate top quality meat. Pipers Farm gives this in spades
- JOAN SMITH
Great choice of products, quick delivery. I am a repeat customer
- Anthony Kibble
Prompt on-line delivery, and items carefully packed.Thanks
- Andy Josolyne
E

Refunds - Difficult

47.06%
Industry Average
I sent another e-mail, asking for a refund as the meat would be sitting outside.
- James M.
I rang on Thursday to let you know and ask for a refund, but II have still heard nothing, although I remain hopeful that you will contact me soon.
- Mrs John Moore
Obviously I can't get a refund as I should have checked the ingredients on the site.
- Laura Gray
96.06%
Industry Average
Fast efficient service my order arrived well wrapped in good condition and quality looks great. Haven’t eaten the meat yet as using it for Christmas celebrations we are all looking forward to trying it!
- Michele Gan
Superb service. I ordered a lot of different items and it all arrived within 48 hours, individually wrapped and detailed. I’m very impressed with the quality and service received. Definitely will now become a regular customer
- Natalie Trotter-King
Excellent lamb filets; customer service, packaging and communication; highly recommended.
- Geoffrey Urwin