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Pipers Farm Reviews

4.9 Rating 6,203 Reviews
97 %
of reviewers recommend Pipers Farm
Company Reviews Product Reviews
11,513
 Insights Metrics Info
4.9
Based on 6,203 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pipers Farm Reviews

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

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Barbara Pitkin-Frost
Verified Buyer
“I just love the quality of the produce from Pipers Farm!!”
Helpful Report
Posted 1 year ago
Zoe Jennison
Verified Buyer
“The quality of products from Pipers farm is second to none! I’ve never tasted such amazing beef, pork & chicken especially. My only negative is the price point for the weight of meat you get sometimes, it can be a little inconsistent. A couple of weeks ago I had three pork chops delivered two were of good size, but one was so small and was pretty much all bone with very little meat on it. I’ve had the same with chicken breast, they look the same size but once pulled out the packet one was paper thin in comparison to it’s chunkier packet mates. Consistency is key in my eyes, so I would like to see better weight checks on their products. I’ve only had one bad delivery out of many, and pipers farm were so quick to respond.. less than an hour!! What great customer service, they sorted out my issues so quickly and efficiently. I was rather impressed! I highly recommend this place, makes you feel good eating it and knowing it all comes from the best place for animals. This alone is what brings me back every week.”
Helpful Report
Posted 1 year ago
Karen Aldridge
Verified Buyer
“Excellent service and have always been extremely pleased wilts my purchases …”
Helpful Report
Posted 1 year ago
Luisa Donald
Verified Buyer
“I have been ordering for about a year and it never disappoints, good quality meat and milk, quick delivery and great customer service”
Helpful Report
Posted 1 year ago
Sue Stewart
Verified Buyer
“Really impressed with my first Pipers Farm order of chicken and duck carcasses, bacon, rolled brisket. My delivery arrived on the day I selected, everything still frozen and the packaging of sheep’s fleece a great freebie for my compost bin. I’ve failed to find chicken carcasses locally that I’m happy with and nothing free-range so these were ordered with some trepidation but I have to say I am absolutely thrilled with these. I refrigerated two chicken carcasses for a couple of days until I had time to deal with them and when I opened them there was absolutely no odour because of how fresh they were when processed. Loads of meat on the bones. I roasted mine and made 2ltrs of the most amazing stock for my homemade duck ravioli. I’m an older lady, no IT skills, no broadband but I made a cracking stock from Pipers beautifully fresh healthy carcasses. Would recommend.”
Helpful Report
Posted 1 year ago
Laura Catte
Verified Buyer
“Good quality products and excellent service”
Helpful Report
Posted 1 year ago
Karen Ramos
Verified Buyer
“Was very pleased with the speed of the delivery after I ordered and very pleased with the packaging however was very disappointed with the cinnamon buns which were quite expensive so I expected something special. As a household we thought the flavour was lacking, could have done with more cinnamon and I hate to say that frozen ones I’ve bought from local well known supermarkets have been better. All meat products on the otherhand were very good and I would recommend.”
Helpful Report
Posted 1 year ago
Brian Ireland
Verified Buyer
“Excellent quality and service. Reliably first class quality and particularly beautiful, tender lamb. Always arrives early on the specified day and in excellent condition, ready to pop straight in the freezer or cook that day.”
Helpful Report
Posted 1 year ago
Niesha Green
Verified Buyer
“I ordered several kgs of bones to make bone broth. I had never bought from Pipers Farm before, but the bones arrived on time and magnificently cold and were of the highest quality. I would definitely buy from Pipers Garm again.”
Helpful Report
Posted 1 year ago
Jennifer Laiang
Verified Buyer
“Excellent produce. Very good selection of cuts and meats. Reassuringly good animal welfare, so I only buy meat from Pipers now.”
Helpful Report
Posted 1 year ago
Karen Adams
Verified Buyer
“So pleased to be able to buy my chicken from this business. I care about animal welfare and do my best to buy products that reflect my values. The service is great and meat is so nice. I bought chicken burgers which I have once a week. Thank you. I look forward to doing business with you. Karen”
Helpful Report
Posted 1 year ago
Theresia Lewthwaite
Verified Buyer
“Unfortunately Dpd didn't deliver until 1pm .... so food was partially defrosted! They usually deliver first thing in the morning. Additionally some gristle found in some products. Minced venison. Pork burgers. So considering if I will make further orders.”
Helpful Report
Posted 1 year ago
Hi Theresia, I am so sorry that your order arrived partially defrosted but I am grateful that you have let us know. I do hope that you were able to pop the items into the freezer as all Pipers Farm meat is safe to defrost and refreeze following our defrosting and refreezing guidelines. If any of your meat has thawed slightly during transportation it is completely safe to pop straight into your freezer. We keep your order in a chilled environment during delivery up until 11pm. It is then out on the road in our clever thermal packaging that stops the temperature from rising above 8C during delivery, so you never have to worry about your food being in transit. Why is 8C important? According to the Food Standards Agency temperatures over 8C to 63C are classified as 'the Danger Zone'. Food that reaches over 8C can kickstart any bacterial growth, however the colder the temperature the slower bacteria will grow. Cold temperatures in chilling or freezing delay chemical reactions within foods and put any bacteria that may be present on pause. One of the additional joys of shopping with Pipers Farm is that we are so different to the industrialized, globalised supply chains you find in supermarkets. From the way we rear our animals, right through to how we age, cut and store our meat, every part of our process is very different and the risks associated with harmful bacteria are proportionally so. We have tested, trialed and controlled every step of our process for over 35 years to provide you with complete confidence in the food you eat. If you have any questions, or if you would like us to look into the items received that contained gristle, we're always happy to help give you guidance. Please call us on 01392 881380 and a member of the team will be happy to help you. All the best Liz - Pipers Farm
Posted 1 year ago
Christopher Taylor
Verified Buyer
“The food i ordered from Pipers this time was, as ever, delicious. I love the chicken and turkey burgers and chicken sausages. As well as being delicious, the burgers are a generous size. Love Pipers farm ethos and mission. Keep up the great work guys. Buy from Pipers, you won't regret it.”
Helpful Report
Posted 1 year ago
Emilee Smith
Verified Buyer
“Really love the products we get from Piper's Farm. They are all of high quality. I find the plastic packaging quite frustrating as it feels like there could be less used - we don't need each individual item to be plastic wrapped.”
Helpful Report
Posted 1 year ago
Penelope Stubbs
Verified Buyer
“The venison products are always delicious, tender and very tasty. We always stock up the freezer when the venison is in season.”
Helpful Report
Posted 1 year ago
Jean Felton
Verified Buyer
“Excellent . Everything arrived in good condition.”
Helpful Report
Posted 1 year ago
Chris Thompson
Verified Buyer
“Meat parcel packed and delivered very efficiently. Haven’t had time to try the meat yet but it’s almost always very good.”
Helpful Report
Posted 1 year ago
Jean Robinson
Verified Buyer
“The braising beef makes a wonderful casserole, full of flavour and very tender.”
Helpful Report
Posted 1 year ago
Erica Clark
Verified Buyer
“Really good quality ’real food’ Excellent website, easy ordering, cooking instructions and recipes.”
Helpful Report
Posted 1 year ago
Deborah Cope
Verified Buyer
“Good quality reasonably priced meat well packaged and delivered to the door. We particularly look forward to the Venison.”
Helpful Report
Posted 1 year ago
Pipers Farm is rated 4.9 based on 6,203 reviews
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