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Pipers Farm Reviews

4.8 Rating 6,324 Reviews
96 %
of reviewers recommend Pipers Farm
Company Reviews Product Reviews
11,513
 Insights Metrics Info
4.8
Based on 6,324 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pipers Farm Reviews

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

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Brendan Mcbride
Verified Buyer
“Best free range chicken I have had for a long time Great pork as well Will be using again”
Helpful Report
Posted 6 months ago
Dear Brendan, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your support and kind words. We're thrilled to hear that you found our Free Range Whole Chicken to be the best you've had in a long time, and that our Pork was also to your liking! Thank you once again for your continued support. We appreciate you choosing Pipers Farm as your trusted source for high-quality products. Best wishes, Georgina
Posted 5 months ago
Tomasz Jankiewicz
Verified Buyer
“Great service.Food arrived on time as always!We'll re-order in near future.”
Helpful Report
Posted 6 months ago
Thank you so much, Tomasz, for giving Pipers Farm a stellar 5-star rating! We are thrilled to hear that you are satisfied with our service. We greatly appreciate your continued support and loyalty as a customer. Best wishes, Georgina
Posted 5 months ago
Adam Kirk
Verified Buyer
“Chicken was black and bruised and really didnt taste great. Wont be buying anymore”
Helpful Report
Posted 6 months ago
Dear Adam, Thank you so much for taking the time to share your feedback about your experience with Pipers Farm. We truly appreciate customers like you who provide valuable insights that help us improve our products and services. We are sincerely sorry to hear about the issues you encountered with the black and bruised chicken that didn't meet your expectations in terms of taste. It is certainly not the quality we strive to deliver to our customers, and we apologize for any disappointment caused. We truly value your Custom and want to make things right. We would be grateful if you could provide us with more specific details about your purchase so that we can investigate this matter further and prevent such occurrences in the future. The email to send further information to is hello@pipersfarm.com Your satisfaction is of utmost importance to us, and we want to ensure that your next experience with Pipers Farm exceeds your expectations. We would greatly appreciate any suggestions or feedback you might have on how we can improve our products and services to regain your trust. Thank you once again, Adam, for bringing this matter to our attention. We look forward to your response and the opportunity to make things right. Warm regards, Liz Customer Support Team
Posted 6 months ago
Bernard Clark
Verified Buyer
“Have used Pipers Farm many times great products and great service would recommend as the produce is top quality especially the turkeys at Christmas.”
Helpful Report
Posted 6 months ago
Dear Bernard, Thank you so much for your amazing 5-star rating and for taking the time to share your experience with Pipers Farm. We are delighted to hear that you have used our service many times and have always found our products and service to be great. Thank you again for your loyalty and ongoing support. Best wishes, Georgina
Posted 5 months ago
Sandie Namihas
Verified Buyer
“I buy regularly”
Helpful Report
Posted 6 months ago
Dear Sandie, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. Thank you for your ongoing support and loyalty. Best wishes, Georgina
Posted 6 months ago
Ruth Alli
Verified Buyer
“Ordering is so simple, appreciated the personal email to say items I'd ordered were out of stock and the replacement suggestion. The steak substituted fed 3 and was delicious bonus points as the cost was less. Looking forward ordering again soon šŸ˜ƒ”
Helpful Report
Posted 6 months ago
Dear Ruth, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are thrilled to hear that you had a great experience with us. Thank you once again for your kind words and for choosing Pipers Farm. Best wishes, Georgina
Posted 5 months ago
Alison Taylor
Verified Buyer
“I can honestly say that Pipers deliver a fantastic service, wonderful products and I would highly recommend them. The quality of everything I have ordered is excellent and totally delicious!”
Helpful Report
Posted 6 months ago
Dear Alison, Thank you so much for your amazing 5-star rating and for taking the time to leave such a kind review for Pipers Farm. We truly appreciate your feedback and support. Once again, thank you for your kind words and for being a valued customer. Best wishes, Georgina
Posted 5 months ago
Christine Hobbs
Verified Buyer
“Brought the diced mutton ,very tender ,made a great curry would definitely buy again”
Helpful Report
Posted 6 months ago
Dear Christine, Thank you so much for your wonderful 5-star rating of Pipers Farm! We truly appreciate your support and are thrilled to hear that you enjoyed our Diced Mutton. It's fantastic to know that it was very tender and made a great curry. We take pride in providing quality products, and your positive feedback means a lot to us. Thank you again for your loyalty and ongoing support. Best wishes, Georgina
Posted 5 months ago
Susan Mabley
Verified Buyer
“Good quality produce. Very reliable. Very much recommend.”
Helpful Report
Posted 6 months ago
Dear Susan, Thank you so much for your wonderful 5-star rating of Pipers Farm! We are thrilled to hear that you consider our products to be of good quality and find us to be reliable. Thank you once again for your kind words and for choosing Pipers Farm! Best wishes, Georgina
Posted 5 months ago
Christine Isabel Serrao
Verified Buyer
“After being diagnosed with cancer last year, it was important for me to invest in grass fed, organic, high quality meats. Pipers Farm is the best I have tried. Their turkey burgers with apricot are absolutely delicious.”
Helpful Report
Posted 6 months ago
Dear Christine, Thank you so much for your 5-star rating of Pipers Farm! We truly appreciate your support and we are thrilled to hear that our grass-fed, high-quality meats have been able to meet your requirements, especially during such a challenging time. Please feel free to reach out to us if you have any further questions or need assistance with anything. Thank you again for choosing Pipers Farm and for sharing your positive experience! Best wishes, Georgina
Posted 5 months ago
Tom Hargreaves
Verified Buyer
“Pipers farm is absolutely amazing - beautifully reared, farm fresh meat and all for the price of your local supermarket 'premium' range - but sooo much tastier.”
Helpful Report
Posted 6 months ago
Dear Tom, Thank you so much for your 5-star review of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you find our farm fresh meat to be absolutely amazing. Thank you again for your support and loyalty to Pipers Farm. Best wishes, Georgina
Posted 5 months ago
Ashleigh Cameron
Verified Buyer
“Iā€™ll order forever if I can! Changing to pipers farm has had such a positive impact on my body and gut health by cutting out processed meat from the supermarkets. Not only is it delicious, but the portion sizes for the price are great! I also moved my dog (Maltichon almost 10yrs) over to home cooked food and she too has meat from Pipers. At her recent check-up the vet said sheā€™s in impeccable shape for her age and her joints and muscles are very strong. I can only put this down to getting pure protein and nutrients from her food. So thank you Pipers Farm šŸ™šŸ¼”
Helpful Report
Posted 6 months ago
Dear Ashleigh, Thank you so much for your wonderful 5-star rating of Pipers Farm! We truly appreciate your kind words and support. We are thrilled to hear that our products have made such a positive impact on your body and gut health, and that your dog is also enjoying the delicious meat from Pipers Farm. As a loyal customer, your support means the world to us. We are grateful for your trust in Pipers Farm and will continue our commitment to providing you with the highest quality products. Thank you once again for your kind words and for choosing us. Best wishes, Georgina
Posted 5 months ago
Chrysa
Verified Reviewer
“I have ordered from this store many times, and everything was fine until recently.About a month ago, I placed an order that didn't arrive on the expected delivery date. Late that night, I saw that the courier had received my order. The next morning, I called the store, and they told me they had given it to the courier. When I expressed my concern about the meat possibly getting unfrozen since the delivery company had my order since the previous day, they rudely responded that they had followed the process and that the order would be fine. However, the order eventually arrived half unfrozen. I sent an email to the store regarding this, but I never received a response.Hoping the issue was a one-time incident, I reordered from them after a month. Unfortunately, my order was six hours late, the box was beaten up and half open, and again, half my order was unfrozen. I don't know if this last issue was the courier's fault, but the store's lack of willingness to help or address the matter has led me to decide that I won't be ordering from this store again.”
Helpful Report
Posted 6 months ago
Dear Chrysa,Thank you so much for taking the time to provide us with your valuable feedback about your recent experience with Pipers Farm. We truly appreciate customers like you who share their concerns and help us identify areas where we can improve. We sincerely apologize for the inconvenience and frustration you faced with your recent orders. It is disappointing to hear that your first order arrived half unfrozen and that your second order was not only late but also damaged and partially unfrozen. We understand how important it is for our products to be delivered promptly and in perfect condition, and we deeply regret that we fell short of your expectations on both occasions. We are truly sorry for the lack of response to your email regarding the first issue, as our aim is to acknowledge and address any concerns promptly. I can not see that we have received your email but I would like to help to resolve the matter for you - would you be able to resend the email to me so that I can look into this amd ensure this is fully resolved for you? Hello@pipersfarm.com We genuinely understand your disappointment and frustration, but we would like another chance to make things right. In order to do so, we kindly request you to share any specific steps or measures you would like us to take in order to improve your experience with Pipers Farm. Your insights will be invaluable in helping us prevent similar issues from occurring again. Once again, we thank you for your feedback, and we truly apologize for any inconvenience caused. We appreciate your loyalty as a customer and hope to regain your trust. Warm regards, Liz Customer Relations Team, Pipers Farm
Posted 6 months ago
Josiah English
Verified Buyer
“We buy all of our meat and seafood from Pipers Farm. Ethics, sustainability and the environment are our top priority when sourcing food and we couldnā€™t ask for a better supplier.”
Helpful Report
Posted 6 months ago
Dear Josiah, Thank you so much for your incredible 5-star rating of Pipers Farm! We truly appreciate your support and loyalty as a valued customer. Best wishes, Georgina
Posted 5 months ago
Colin Inglis
Verified Buyer
“Shoulder of pork ordered. Skin, which was not attached, was unscored. Removing the string to score showed the roll to be full of offcuts. Meat when cooked was tough.”
Helpful Report
Posted 6 months ago
Dear Colin, Thank you so much for taking the time to provide us with your feedback on our Native Breed Boneless Pork Shoulder 1kg. We truly appreciate your effort in letting us know about your experience, and we sincerely apologize for the issues you encountered. It is regrettable that you found the inside of the roll filled with offcuts. We apologize for the lack of attention to detail on our part. We do not score the skin as usually, this crisps beautifully without and we are sorry that you did not have this experience. Regarding the meat being tough, we are sorry that it did not meet your expectations. We always strive to deliver the highest quality products, and this feedback is valuable in helping us improve. We would love to hear more from you to understand how we can make things better and ensure this is resolved for you, our email is Hello@pipersfarm.com or telephone us on 01392 881380 Once again, thank you for your feedback, Colin. We greatly appreciate your support and would be grateful for any further suggestions you may have. Rest assured, we will take your feedback seriously and work towards providing a better experience in the future. Kind regards, Liz Pipers Farm Team
Posted 6 months ago
Vivien Ripley
Verified Buyer
“Top quality meats arrive frozen, on day requested, well packaged. Feel happy to order meat from this farm as the animal husbandry seems to be excellent.”
Helpful Report
Posted 6 months ago
Dear Vivien, Thank you so much for your wonderful 5-star rating of Pipers Farm! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our top quality meats. We take great pride in our animal husbandry practices and ensure that all our meats arrive frozen, exactly on the day you requested, and are well packaged. It's fantastic to know that our efforts are being noticed and appreciated by amazing customers like yourself. Thank you for being a loyal customer and for choosing Pipers Farm. We are truly grateful for your continued support. Best wishes, Georgina
Posted 6 months ago
Alice Jones
Verified Buyer
“Fantastic quality, would highly recommend to all. I've tried a variety of products - all meat excluding lamb - and it's high quality and delicious.”
Helpful Report
Posted 6 months ago
Dear Alice, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and recommendation. We are thrilled to hear that you've tried a variety of our meat products and found them to be of exceptional quality and delicious. Your loyalty as a customer means the world to us! We look forward to serving you again and providing you with more high-quality products that will continue to exceed your expectations. If you ever need any assistance or have any special requests, please don't hesitate to reach out. We are here to ensure that your experience with Pipers Farm remains nothing short of amazing. Thank you once again for your support and for being a valued customer! Best wishes, Georgina
Posted 6 months ago
Judy Dickson
Verified Buyer
“If you are looking for high quality ethically reared meat you will not beat Pipers farm produce .If it wasnt for Pipers farm I would have stopped feeding chicken to my family years and years ago . All that was available back then was sick chicken , denatured and full of nasty things . I guess if youā€™re reading this you are already a convert and , like me , you can rest assured you are feeding your family sustainably reared meat from a healthy environment.Pipers farm protect and re invigorate the environment for our childrenā€™s future so they too can eat healthy food. .”
Helpful Report
Posted 6 months ago
Dear Judy, Thank you so much for your amazing 5-star rating of Pipers Farm! We greatly appreciate your support and are thrilled to hear that you are satisfied with the quality of our ethically reared meat. Your kind words truly mean a lot to us. We understand the importance of providing sustainable and healthy food options for families, and we are proud to be a part of your journey in nourishing your loved ones with confidence. Thank you once again for your fantastic review and for being a part of the Pipers Farm community. We look forward to serving you with our finest products in the future! Best wishes, Georgina
Posted 6 months ago
Mel Howell
Verified Buyer
“Beautiful meat short rib beef! Will be ordering again...delivery on time. Recommend? YES most definitely.”
Helpful Report
Posted 6 months ago
Dear Mel, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you enjoyed our beautiful Short Ribs. We are delighted to know that you will be ordering again and that our delivery was on time. Your recommendation means a lot to us, and we are grateful for your support. We will continue working hard to provide you with the best quality meat and ensure timely deliveries. Once again, thank you for choosing Pipers Farm. We look forward to serving you again in the future! Best wishes, Georgina
Posted 6 months ago
Andrew Blount
Verified Buyer
“I go to Piper's Farm for their excellent value and tasty cheaper cuts of meat. This, and for Easter and Christmas treats - goose is especially good.”
Helpful Report
Posted 6 months ago
Dear Andrew, Thank you so much for your outstanding 5-star rating of Pipers Farm! We truly appreciate your support and loyalty as a valued customer. Best wishes, Georgina
Posted 5 months ago
Pipers Farm is rated 4.8 based on 6,324 reviews
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