Pipers Farm Reviews

Name: Pipers Farm
Address: King's Mill Road, Cullompton, King's Mill Road, Cullompton, Devon
Rating: 4.84

4.8 Rating 6,331 Reviews

96 %

of reviewers recommend Pipers Farm

4.8

Based on 6,331 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

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Pipers Farm 3 star review on 1st December 2023

TOMAS SUTKAITIS

Pipers Farm 5 star review on 25th October 2023

Aaron Monington-Russo

Pipers Farm 5 star review on 11th October 2023

Kerry Eaton-Griffin

Pipers Farm 5 star review on 5th September 2023

Jan Greener

Pipers Farm 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered from you for the first time just over a week ago, the customer service was excellent as was the delivery process very clear very simple very easy. I felt that the ethics and direction of Pipers farm is reflected throughout the product and I will be ordering again … absolutely delicious goods might I add! I’m looking forward to ordering some of your pastries as well”

Helpful Report

Posted 6 months ago

Dear Carol, Thank you so much for your fantastic 5-star rating and for taking the time to write such a wonderful review of Pipers Farm! We are thrilled to hear that your first experience ordering from us was beyond your expectations. We pride ourselves on providing excellent customer service and ensuring a seamless delivery process, so it's fantastic to know that you found it to be clear, simple, and easy. We are truly passionate about our ethical practices and the direction our farm takes, and we are thrilled to hear that you felt that reflected in our products. We are delighted to know that you enjoyed our delicious goods! We assure you that the same level of quality and taste goes into all our products. You mention our pastries, and we can assure you that they are just as mouth-watering as the item you ordered. We can't wait for you to try them! Thank you once again for your kind words and for choosing Pipers Farm. We look forward to serving you again in the future! Best wishes, Georgina

Posted 6 months ago

“Consistent quality from local suppliers.”

Helpful Report

Posted 6 months ago

Dear Judith, Thank you so much for your fantastic 5-star rating and for taking the time to share your review of Pipers Farm! We really appreciate your feedback and are thrilled to hear that you receive consistent quality from our local suppliers. Thank you again for supporting Pipers Farm. Best wishes, Georgina

Posted 5 months ago

“the sirloin steak was supurb”

Helpful Report

Posted 6 months ago

Dear Brenda, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your feedback and support, and we are thrilled to hear that you enjoyed our delicious Sirloin Steak. Thank you again for choosing Pipers Farm and for taking the time to share your kind words. Best wishes Georgina

Posted 5 months ago

“We have been using Pipers Farm for a few years now. Have always found their products top quality. The reason we use them is they guarantee no Halal slaughter and a better quality of life for the animals with no intense factory farming. We also purchase their mutton which we have found to be just as good as lamb if cooked a little longer. All their products are free range including their chicken breasts - which is almost impossible to get from local butchers or foodstores. You may be paying a premium for all this but then they produce a premium product. No hesitate in recommending. Great delivery service too.”

Helpful Report

Posted 6 months ago

Dear Carol, Thank you so much for your wonderful 5-star rating of Pipers Farm! We greatly appreciate your support and loyalty as a customer. It's fantastic to hear that you have been using Pipers Farm for a few years now and have always found our products to be of top quality. We are thrilled to be able to provide you with a better quality of life for the animals and guaranteeing no Halal slaughter. We're also glad that you enjoy our mutton and find it just as good as lamb with a little longer cooking time. We take pride in offering free-range products, including our chicken breasts, which can be challenging to find elsewhere. We understand that our prices may reflect the premium nature of our products, and we are grateful for your recommendation. Thank you again for your continuous support and for choosing Pipers Farm as your go-to provider. We also appreciate your kind words about our delivery service. If you ever have any questions or need further assistance, please don't hesitate to reach out. Best wishes, Georgina

Posted 6 months ago

“Always a pleasure to shop with Pipers farm. They have been thorough in considering the details of their products. Excellent customer service.”

Helpful Report

Posted 6 months ago

Dear Rebecca, Thank you so much for your recent 5-star rating of Pipers Farm! We greatly appreciate your support and are thrilled to hear that you had such a positive shopping experience with us. Thank you again for supporting Pipers Farm. Best wishes, Georgina

Posted 5 months ago

“Generally I am very satisfied with the quality of the items purchased, but have recently had a couple of orders whereby I've had an item that has been ineadable due to taste”

Helpful Report

Posted 6 months ago

Dear Hazel, Thank you for your 4-star rating of Pipers Farm! We truly value your feedback and appreciate your continued support as a loyal customer. We're delighted to hear that you are generally very satisfied with the quality of the items you've purchased from us. We work tirelessly to ensure the utmost quality and taste in each and every product we offer. However, we understand that occasional lapses may occur, and we sincerely apologise for the inconvenience caused by the recent instances where you found an item to be inedible due to taste. Your feedback is invaluable to us in our mission to consistently improve and deliver exceptional products. We will make sure to take your comments into serious consideration and do everything in our power to prevent such occurrences in the future. Once again, thank you for your continued support and for taking the time to share your experience with us. We look forward to serving you with the utmost satisfaction in the future. Best regards, Georgina

Posted 6 months ago

“Great variety of good quality meat which we thoroughly enjoy”

Helpful Report

Posted 6 months ago

Dear Susan, Thank you so much for your 5-star rating of Pipers Farm! We truly appreciate your kind words and continuous support. Best wishes, Georgina

Posted 5 months ago

“I have made several purchases from Piper’s Farm and my experience is normally quite good and quality of the product is high. However, the courier did not deliver to me but another location and when my order didn’t arrive I could get no assistance from them or Piper as it was after hours. Then when the next business day arrived I confirmed that the courier did not deliver my order and instead of working out a reimbursement or replacement I was told I needed to wait a whole week! For the courier to complete an investigation to confirm whether or not I can actually get my money back. I found this particularly disappointing as the image and location of the delivery was NOT my flat and that this is a consumable items regardless of the investigation there is no way I could accept the order now. And as this is food and plans were made with it, truly what am I supposed to do with it now?”

Helpful Report

Posted 6 months ago

Dear Jordan, Thank you so much for taking the time to share your feedback on your recent experience with Pipers Farm. We truly appreciate your kind words about the quality of our products. We want to sincerely apologise for the inconvenience you faced with the courier delivering your order to the wrong location. It is unacceptable that you were unable to receive any assistance from either the courier or us, especially since it was after hours. We understand how frustrating this must have been for you. We fully understand your disappointment with having to wait for a whole week for the courier to complete their investigation before considering reimbursement or a replacement. We apologise for any inconvenience caused and for the delay in resolving the issue promptly. We acknowledge that this is a consumable item, and it is completely understandable that you cannot accept the order now. We genuinely apologise for any inconvenience caused to your plans and the disappointment it may have caused. Please note, this has now been resolved and we have since issued a refund for the mis-delivered parcel. Once again, thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience caused and appreciate your understanding. We hope that we can regain your trust for future orders with Pipers Farm. Best wishes, Georgina

Posted 6 months ago

“I love the Eaten Alive range. Fantastic selection that works well with everything. I can scoff a jar in a few days. Meat is delicious and the chicken bone broth - amazing.”

Helpful Report

Posted 6 months ago

Dear Sarah, Thank you so much for your wonderful 5-star rating and for being a loyal customer here at Pipers Farm! We greatly appreciate your feedback. We truly value your continued support, and we can't wait to serve you with more delicious products in the future. Best wishes, Georgina

Posted 5 months ago

“I think Pipers Farm should be how we farm in the UK going forward. The principal about serving customers directly from the website means a lot of time, money and effort goes back into the farms. It also means variety and quality of products. You simply cannot buy the same thing in the supermarkets. The fact that products are sustainable, kind to the animal's welfare and humanely slaughtered is what society needs from farmers right now. To be ethical and to ensure we can still eat meat sustainably.”

Helpful Report

Posted 6 months ago

Dear Marguerite, Thank you so much for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your feedback and are thrilled to hear that you believe Pipers Farm should be the model for farming in the UK moving forward. Thank you for being such a loyal customer and for your continued support. Best wishes, Georgina

Posted 6 months ago

“Incredible bavette, great comms and perfect delivery. Wonderful stuff x”

Helpful Report

Posted 6 months ago

Dear Zoe, Thank you so much for your 5-star review of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you enjoyed our incredible Bavette Steak. Providing great communication and ensuring a perfect delivery experience is always our top priority. We are delighted that you had such a wonderful experience with us. Your support means the world to our team, and we are truly grateful for your feedback. If there's anything else we can assist you with or any other delicious cuts of meat you'd like to try, please don't hesitate to reach out. We look forward to continuing to serve you with our finest quality products. Once again, thank you for choosing Pipers Farm! Best wishes, Georgina

Posted 6 months ago

“Do not hesitate, I ordered short beef ribs and fillet neck of lamb, wow was absolutely amazing, will definitely be ordering again, thank you”

Helpful Report

Posted 6 months ago

Dear Donna, Thank you so much for your incredible 5-star rating of Pipers Farm! We truly appreciate your support and are thrilled to hear that you had such an amazing experience with us. The short beef ribs and fillet neck of lamb are definitely some of our favourites too, and we're delighted that they left such a wow-factor. We can't wait to serve you again soon! Thank you once again. Best wishes, Georgina

Posted 6 months ago

“I own a Health Retreat Business and I use Pipers Farm produce because it is the healthiest choice for people AND the planet! 🌍 It is also delicious meat and our guests LOVE it!”

Helpful Report

Posted 6 months ago

Dear Natalie, Thank you so much for taking the time to leave us a fantastic 5-star rating! We genuinely appreciate your unwavering support as a loyal customer of Pipers Farm. Your kind words truly mean the world to us. We are thrilled to know that you, as the owner of a Health Retreat Business, recognise and value the health benefits of our produce. We are dedicated to providing the healthiest choice for both people and the planet, and it brings us joy to hear that our efforts have made a positive impact on your guests' experience. Moreover, we are delighted that your guests love the delicious meat we offer. It's a testament to the care and passion we put into raising our animals and the commitment we have to delivering exceptional quality. Thank you again for your glowing review, and for choosing Pipers Farm as your go-to source for wholesome produce. We look forward to serving you and your Health Retreat Business in the future, and continuing to provide meat that is not only delicious but also beneficial to both people and the planet. Best wishes, Georgina

Posted 6 months ago

“I am completely satisfied with your delivery. 5* company.”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and support. It's wonderful to hear that you are completely satisfied with our delivery service. Delivering the highest quality products straight to your doorstep is what we strive for, and we're thrilled to know that we have met your expectations. We are grateful for your loyalty as a customer and we are delighted to have the opportunity to serve you. Your satisfaction is our top priority, and we will continue to work hard to provide you with the very best. Once again, thank you for being a loyal customer and for taking the time to share your positive experience with us. We look forward to serving you again in the future! Best wishes, Georgina

Posted 6 months ago

“Your meat is excellent! It is expensive, but the quality never varies.Your Cumberland sausages are simply superb. Beautiful flavour and so little fat. The nearest thing to the ones we have in the Yorkshire Dales! I appreciate your free deliveries when on offer.Customer service is also excellent. YOU HAVE GOT IT ALL RIGHT!”

Helpful Report

Posted 6 months ago

Dear Nicola, Thank you so much for your outstanding 5-star rating of Pipers Farm! We truly appreciate your loyalty as a customer and for taking the time to share your experience. We are thrilled to hear that you find our meat excellent and that the quality never wavers. We pride ourselves in providing the best products possible, and your kind words reaffirm that we are on the right track. Our Cumberland Sausages are a personal favourite, and we're delighted to hear that they are simply superb with a beautiful flavour and less fat. It's an honour to be compared to the renowned sausages from the Yorkshire Dales! We're glad that you appreciate our free delivery promotions and that our customer service meets your expectations. Meeting the needs of our customers is of utmost importance to us, and we're glad to know that we have got it all right for you. Once again, thank you for your ongoing support. We look forward to serving you with exceptional products and service in the future. If there is anything else we can assist you with, please don't hesitate to reach out. Best wishes, Georgina

Posted 6 months ago

“Excellent service, delicious, nutritious real food from the farm. I highly recommend everyone try something different.”

Helpful Report

Posted 6 months ago

Thank you so much for your amazing 5-star rating of Pipers Farm! We appreciate your kind words and support. We are thrilled to hear that you find our service excellent and enjoy our delicious, nutritious real food straight from the farm. It's customers like you who inspire us to continue providing unique and high-quality products. We sincerely appreciate your loyalty as a customer and your recommendation to others. Your support means the world to us, and we are delighted to have you as part of the Pipers Farm community. Thank you again, and we look forward to serving you with more exceptional farm products in the future! Best wishes, Georgina

Posted 6 months ago

“Wow, I was totally impressed by the quality and taste of the meat I ordered. The bacon was amazing and the steak was like cutting through butter when it was cooked. I will definitely be ordering again.”

Helpful Report

Posted 6 months ago

Dear Trudy, Thank you so much for taking the time to give Pipers Farm a 5-star rating! We are thrilled to hear that you were impressed by the quality and taste of the meat you ordered. It's fantastic to know that our bacon exceeded your expectations and that our steak was as tender as cutting through butter when cooked. We greatly appreciate your support and we can't wait to serve you again in the future. Best wishes, Georgina

Posted 6 months ago

“Really pleased with all of the products delivered, everything was of a very high quality and extremely tasty, would highly recommend”

Helpful Report

Posted 6 months ago

Dear Ben, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are absolutely delighted to hear that you were really pleased with all of the products delivered. It warms our hearts to know that everything was of a very high quality and extremely tasty. Your kind words mean the world to us. We sincerely appreciate your loyalty as a customer, and we are thrilled to have your recommendation. Your satisfaction is our top priority, and we will continue to work hard to provide you with the best products and service possible. Thank you again for taking the time to leave such a wonderful review. We look forward to serving you again soon! Best wishes, Georgina

Posted 6 months ago

“Have to say I always look forward doing a shop at Piper's. Love the choice and variety of course but almost more importantly the quality, flavour and husbandry of the meat. PS Love the recipes as well!”

Helpful Report

Posted 6 months ago

Dear Denise, Thank you so much for giving Pipers Farm a 5-star rating! We truly appreciate your kind words and positive feedback. We're thrilled to hear that you always look forward to your shopping experience at Pipers. We take great pride in providing a wide range of choices and varieties for our customers, but what truly matters to us is the exceptional quality, incredible flavours, and the utmost care we put into the husbandry of our meat. It's wonderful to know that these aspects are important to you as well! Also, we're delighted to hear that you love our recipes! We love sharing delicious recipe ideas to inspire our customers and enhance their culinary adventures with our products. We are grateful to have wonderful customers like you who appreciate our commitment to providing the best quality products. Thank you for your loyalty, and we look forward to serving you again soon! Best wishes, Georgina

Posted 6 months ago

“Really good quality of meat!”

Helpful Report

Posted 6 months ago

Dear Weronika, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are thrilled to hear that you appreciate the really good quality of meat we provide. It is always our utmost priority to ensure that we offer only the highest standard products to our customers. We are truly grateful for your loyalty to Pipers Farm. Your continued support means the world to us, and we look forward to serving you with more top-notch meats in the future. Thank you once again for your kind words and for being such a valued customer! Best wishes, Georgina

Posted 6 months ago

Pipers Farm is rated 4.8 based on 6,331 reviews