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Pipers Farm Reviews

4.9 Rating 6,201 Reviews
97 %
of reviewers recommend Pipers Farm
4.9
Based on 6,201 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pipers Farm Reviews

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

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Phone:

01392 881380

Email:

hello@pipersfarm.com

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We moved over from Australia where we have more direct access to our farmers and our butchers. Finding Pipers Farm has made us feel at home here in the middle of London as we’re able to find well sourced meats and give directly to those who deserve the money - the farmers! Thank you for always providing us with high quality meats to stock our freezers and fill our plates. We’ve been able to pass along your brand to many others who love the service as well! Keep it up!
Helpful Report
Posted 7 months ago
Dear Robert & Lucy, Thank you so much for your incredible 5-star review of Pipers Farm! We are thrilled to hear that our well-sourced meats have made you feel at home , and that you are able to support the hardworking farmers directly through your purchases. We greatly appreciate your loyalty as a customer and for sharing your positive experiences with others. It's fantastic to know that you have passed along our brand to others who also love the service. We will definitely keep up the good work and continue to provide you with high-quality meats to stock your freezers and fill your plates. Once again, thank you for your support and for being a valued member of our Pipers Farm family! Best regards, Georgina
Posted 7 months ago
Easy ordering, lots of lovely choices, I especially like the items that are 'cheap ' cuts', scrag end neck of mutton, pigs cheek etc. If you've got to kill an animal you should eat it nose to tail. Good communication all along the line up to delivery, very well packaged and insulated to protect the frozen meat. I made a 'hay' box from the substantial box and all the wool insulation. Choose your delivery date too. Thank you so much
Helpful Report
Posted 7 months ago
Dear Jennifer, Thank you so much for your wonderful 5-star rating and for taking the time to share your experience with Pipers Farm. We truly appreciate your loyalty as a customer. We're thrilled to hear that you found our ordering process easy and that you enjoyed the wide variety of choices available. We also share your passion for utilising the 'cheap cuts' and agree that nose-to-tail eating is a fantastic way to honour the animal. Furthermore, we're pleased that you appreciated our communication throughout the entire process, from placing the order to its delivery. Our team takes great pride in ensuring that our customers are well-informed every step of the way. We're thrilled to know that the packaging and insulation provided sufficient protection for the frozen meat. It's fantastic to hear that you were able to repurpose the box and wool insulation to create a 'hay' box. Once again, thank you so much for your review and for being a loyal customer. We look forward to serving you again soon! Best wishes, Georgina
Posted 7 months ago
Love all my produce from Pipers Farm. I trust they care for their animals.
Helpful Report
Posted 7 months ago
Dear Linda, Thank you so much for your 5-star review of Pipers Farm! We are thrilled to hear that you love all the produce from our farm and trust in our commitment to caring for our animals. Your kind words mean the world to us and make all our hard work worthwhile. We greatly appreciate your loyalty as a customer. It is customers like you who inspire us to continue providing the highest quality, ethically sourced products that you can trust. Once again, thank you for your incredible support and for being a valued part of the Pipers Farm community. We can't wait to serve you again soon! Best wishes, Georgina
Posted 6 months ago
I can always rely on Pipers Farm for the most tasty produce, be it meat, fish, cheese, prepared meals and really just everything! To be able to support the sustainable ethos is a big bonus.
Helpful Report
Posted 7 months ago
Dear Maria, Thank you so much for your outstanding 5-star rating of Pipers Farm! We greatly appreciate your support and loyalty as a valued customer. Please don't hesitate to reach out if there's anything more we can assist you with. Best wishes, Georgina
Posted 6 months ago
Steak was simply gorgeous
Helpful Report
Posted 7 months ago
Hi Zena, Thank you for supporting Pipers Farm, and for taking the time to leave us a 5-star review. We're glad to know that you had a positive experience with us, and that you enjoyed our delicious Ribeye Steaks. Your feedback is valuable, and we're always striving to improve. If there's anything specific you think we could do better, please feel free to share - hello@pipersfarm.com. Thank you again for your ongoing support. Best wishes, Georgina
Posted 7 months ago
The meat is always fantastic quality I will continue to buy meat from here as I haven’t been able to find any better anywhere
Helpful Report
Posted 7 months ago
Dear Jon, Thank you so much for your 5-star rating of Pipers Farm! We truly appreciate your feedback and are delighted to hear that you are satisfied with the quality of our meat. Your kind words mean a lot to us. We look forward to serving you with the finest quality meat for many more years to come! Best wishes Georgina
Posted 6 months ago
The frozen whole chickens have been exemplary. Likewise chicken mini fillets consistently good. Sirloin steak not bad. Diced chicken texture is wrong as there is meat from various parts of the bird and they do not cook uniformly. Have yet to try the grass fed beef burgers, sure they will be fine. Going to order artisan bread, frozen meals and try something different on next order. The whole chicken is our family favourite . Thank you all at Pipers Farm.
Helpful Report
Posted 7 months ago
Hi Bruce, Thank you for supporting Pipers Farm, and for taking the time to leave us a four-star review. We're glad to know that you had a positive experience with us. Your feedback is valuable, and we're always striving to improve. If there's anything specific you think we could do better, please feel free to share - hello@pipersfarm.com. Thank you again for your ongoing support. Best wishes, Georgina
Posted 7 months ago
Delicious, ethically farmed meat delivered in brilliantly sustainable packaging (and have just discovered I can return the packaging that I'm not able to compost). The roast chicken (with giblets), bavette and turkey/venison burgers are firm family favourites. Lovely store cupboard offering too!
Helpful Report
Posted 7 months ago
Dear Sophie, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your support and are thrilled to hear that you are enjoying our delicious, ethically farmed meat. We are equally excited that you appreciate our sustainable packaging, including the option to return packaging that is not compostable. Sustainability is a core value for us, and it warms our hearts to know that it resonates with our wonderful customers like you. Once again, thank you for being a loyal customer. Your support means the world to us, and we look forward to continuing to serve you with our finest quality products and sustainable ethos. Best wishes Georgina
Posted 6 months ago
Wonderfully tasty food. And really enjoyed the new addition of The Farm Post magazine included in my order. It is very interesting to hear about how your farmers work. Look forward to receiving the next edition. I'm proud to support you and your farmers.
Helpful Report
Posted 7 months ago
Dear Christopher, Thank you so much for your fantastic five-star rating of Pipers Farm! We greatly appreciate your kind words and are thrilled to hear that you enjoyed the latest edition of The Farm Post. Your support means the world to us, and we cannot thank you enough for taking the time to share your positive experience. Once again, thank you for your continued support and for choosing Pipers Farm. We look forward to serving you again soon! Best wishes, Georgina
Posted 7 months ago
We are very happy ordering our meat from Pipers Farm. The delivery arrives quickly and very well insulated and in perfect condition. We like the way the meat is sealed in useful portion sizes for meals so no need to defrost more than you need.
Helpful Report
Posted 7 months ago
Dear Angela, Thank you so much for your fantastic five-star rating of Pipers Farm! We greatly appreciate your kind words and are thrilled to hear that you enjoyed the prompt delivery and portion sizes. Your support means the world to us, and we cannot thank you enough for taking the time to share your positive experience. Once again, thank you for your continued support and for choosing Pipers Farm. We look forward to serving you again soon! Best wishes, Georgina
Posted 7 months ago
The products were great .... the bones were meaty and my bone broth is fantastic. The chicken tasted lovely soon much better than supermarket..... I'm boiling the carcass right now. The butter is heavenly ..... I'd forgotten how good real butter actually is .... so different from the supermarket ..... And the pork chops were fantastic...... I can't afford this food every week but I'll order when I can ...... thanks Pipers
Helpful Report
Posted 7 months ago
Dear Deosie, Thank you so much for your amazing 5-star rating of Pipers Farm! We are thrilled to hear that you had such a wonderful experience with our products. We take great pride in offering high-quality, flavourful products that elevate your meals. It's fantastic to hear that our bones made your bone broth delicious and that our chicken and pork chops surpassed your expectations. Once again, thank you for your support and kind words. We look forward to serving you again in the future! Best wishes, Georgina
Posted 6 months ago
Excellent. We’ve really enjoyed quality produce, delivered promptly. Can’t fault Pipers Farm. Have recommended to friends and family.
Helpful Report
Posted 7 months ago
Dear Wendy, Thank you so much for your fantastic five-star rating of Pipers Farm! We greatly appreciate your kind words and are thrilled to hear that you enjoy our quality products and prompt delivery. Your support means the world to us, and we cannot thank you enough for taking the time to share your positive experience. Once again, thank you for your continued support and for choosing Pipers Farm. We look forward to serving you again soon! Best wishes, Georgina
Posted 7 months ago
Recently bought our first whole chicken to roast and found the flavour to be far above supermarket free range chickens. We have now purchased some chicken portions to try and hopefully will be equally impressed. Thank you.
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Posted 7 months ago
Dear Paula, Thank you so much for your wonderful 5-star rating of Pipers Farm! We greatly appreciate your kind words and feedback. We're thrilled to hear that you recently purchased our Whole Plain Chicken and found the flavour to be far superior to supermarket free-range chickens. We are confident that you will be equally impressed with our Chicken Thighs, Chicken Breasts and Chicken Drumsticks that you have purchased. Our team puts a lot of effort into ensuring that every product we offer is of the highest quality, from taste to ethical standards. Once again, thank you for choosing Pipers Farm. We look forward to serving you again and providing you with more delicious and exceptional products in the future. Best wishes Georgina
Posted 6 months ago
I've been buying my meat from Piper's Farm for years now. Really appreciate the opportunity to access free-range meat of this quality.
Helpful Report
Posted 7 months ago
Dear Jenny, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and continuous support as a loyal customer. It means the world to us knowing that you've been purchasing your meat from us for many years. We couldn't agree more with you about the exceptional quality of our free-range meat. We take great pride in providing our customers with the very best, and it's wonderful to hear that you appreciate the opportunity to access such high-quality products. Once again, thank you for your glowing review and for being a valued member of the Pipers Farm community. We look forward to providing you with more delicious meat for many years to come! Best wishes, Georgina
Posted 7 months ago
I would highly recommend buying from pipers their produce is the best the service you get is excellent
Helpful Report
Posted 7 months ago
Dear Margaret, Thank you so much for your fantastic five-star rating of Pipers Farm! We greatly appreciate your kind words and are thrilled to hear that you rated our products and service highly. Your support means the world to us, and we cannot thank you enough for taking the time to share your positive experience. Once again, thank you for your continued support and for choosing Pipers Farm. We look forward to serving you again soon! Best wishes, Georgina
Posted 7 months ago
Very disappointed with the ready meals i ordered. Considering that they are made using grass fed meats etc I blindly trusted the other ingredients and purchased about £80 worth of meals. I was very disappointed to find seed oils in the ingredients when they arrived. Surely anyone who is looking for a properly healthy version of ready meals would not be happy eating seed oils? A great way to ruin good healthy meals. Obviously I can't get a refund as I should have checked the ingredients on the site. I just assumed a certain (basic) level of knowledge about food and a certain level of integrity. More fool me.
Helpful Report
Posted 7 months ago
Dear Laura, Thank you so much for taking the time to provide us with your feedback on your experience with our ready meals at Pipers Farm. We greatly appreciate your honesty and valuable insights regarding the inclusion of seed oils in the ingredients. We understand your disappointment, especially considering your trust in us due to our use of grass-fed meats. We sincerely apologise for any inconvenience or confusion this may have caused. Our aim is to always provide customers with healthy and high-quality meals, and we are truly sorry for falling short of your expectations. We would really appreciate your guidance on how we can improve your experience with us. Your suggestions are valuable and will help us enhance the integrity of our products. Please feel free to share any further comments or concerns you might have. Once again, thank you for sharing your feedback. We sincerely apologise for any inconvenience caused, and we are committed to making things right. Best wishes, Georgina
Posted 7 months ago
Too often we forget to praise a Company for excellent service, presumably taking it as a given. Hopefully, this will make up for that. Pipers, consistently deliver top quality products (the best sausages I have ever eaten). Their customer service is second to none and their attention to making you understand the provenance and ethics of the food they sell is wonderful. 5 stars!
Helpful Report
Posted 7 months ago
Dear Graham, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and for taking the time to share your positive experience with us. We're thrilled to hear that you believe Pipers Farm consistently delivers top quality products, especially our sausages! We take pride in sourcing the finest ingredients and ensuring the highest standards of ethics and provenance. It's wonderful to know that our efforts resonate with our valued customers like yourself. Thank you once again for your kind words, Graham! We look forward to serving you with more delicious and ethical products in the future. Best wishes, Georgina
Posted 7 months ago
Incredible produce from an amazing farm that actually cares about the welfare of the animals over everything else. If we are going to eat meat, I believe it's imperative that it's from ethical farmers who ensure welfare is a top priority, and I have full faith in Pipers Farm. Happy animals equal AMAZING-tasting meat. Once you've tried what proper grass-fed meats should taste like, there is no going back. I will be a customer for life.
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Posted 7 months ago
Dear Carl, Thank you so much for your kind 5-star rating of Pipers Farm! We greatly appreciate your support and are thrilled to hear that you enjoyed our incredible produce. We wholeheartedly agree that ethical farming practices and animal welfare should be top priorities when it comes to consuming meat. At Pipers Farm, we are passionate about providing meat that not only tastes amazing but also comes from happy and well-cared-for animals. Thank you once again for your kind words and for choosing Pipers Farm. We are grateful to have customers like you who share our values. Best wishes, Georgina
Posted 7 months ago
I am fed up with the quality of fresh produce available and in general the aisles of highly processed junk in my local supermarkets and have decided to buy more free range, grass fed and organic produce when I can. This is how I came across Pipers Farm because being able to source free range and grass fed produce is much more difficult than I expected. What I have ordered so far has been very good and is far superior to what is in the supermarket. Yes it is more expensive but for me it's been worth it and I would highly recommend.
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Posted 7 months ago
Dear Jennifer, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your support and are thrilled to hear that you have been enjoying our free range, grass fed, and organic produce. We completely understand your frustration with the quality of fresh produce available in local supermarkets and the abundance of processed junk. That's exactly why we strive to provide our customers with the very best, ethically sourced products. We're glad to know that our offerings have surpassed your expectations and are of a superior quality compared to what you find in the supermarket. We're grateful to have you as a loyal customer, and it means the world to us that you would highly recommend Pipers Farm. Your satisfaction is our topmost priority, and we will continue to work hard to deliver the finest produce for you. Thank you once again, and please don't hesitate to reach out if there's anything else we can assist you with. Kind regards, Georgina
Posted 7 months ago
I have used Pipers Farm for several years now and have always been completely satisfied with their service and products. This time I took advantage of the offer on chicken. It's a wonderful product and so good to know that the animals are reared in the best way possible.
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Posted 7 months ago
Dear Sue, Thank you so much for taking the time to leave us a fantastic 5-star rating for Pipers Farm. We truly appreciate your loyal support over the years, and it brings us immense joy to know that you have always been completely satisfied with our service and products. We're thrilled to hear that you took advantage of our Free Range Chicken offer and found it to be a wonderful product. At Pipers Farm, we take pride in ensuring that our animals are reared in the best possible way, which we believe contributes to the exceptional taste and quality of our products. Once again, thank you for being a loyal customer. We greatly appreciate your trust in us and look forward to serving you with our finest produce in the future. Warm regards, Georgina
Posted 7 months ago
Pipers Farm is rated 4.9 based on 6,201 reviews