Pipers Farm Reviews

Name: Pipers Farm
Address: King's Mill Road, Cullompton, King's Mill Road, Cullompton, Devon
Rating: 4.84

4.8 Rating 6,394 Reviews

96 %

of reviewers recommend Pipers Farm

4.8

Based on 6,394 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

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Phone:

01392 881380

Email:

hello@pipersfarm.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This Christmas I orderd both my turkey and a beef fillet. Both were delicious, but the beef fillet was outstanding. Various guests, some of whom work in hospitality, said it was the best piece of meat they had ever eaten. I prefer to but meat infrequently, but whne I do, to make sure it's top quality. Pipers Fram is top quality.”

Helpful Report

Posted 2 weeks ago

Hi Christina, Thank you for your wonderful 5-star review! We're overjoyed to hear that both your turkey and beef fillet were delicious, and it's especially gratifying to know that our beef fillet impressed your guests so much. We take great pride in providing top-quality products, and your feedback truly reflects our commitment to excellence. We appreciate your preference for high-quality, slow grown meat, and we can’t wait to serve you again with more delicious offerings in the future. Best wishes, James

Posted 1 week ago

“Love everything about pipers.... from their raw butter to lambs hearts.”

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Posted 2 weeks ago

Hi Sarah, Thank you for your lovely 5-star review! We're overjoyed to hear that you love everything about Pipers Farm, from our butter to our lambs hearts. It's fantastic to know that our products resonate with you. We’re committed to quality, and your feedback means a lot to us. We can’t wait to welcome you back for more of your favorites. Best wishes, James

Posted 1 week ago

“Food was great. I put the wrong address on and contacted Piper's to let them know. I accept that's my problem and my error but I would have expected a reply eventually. In the end it proved lucky as the requested gift message wasn't in the parcel so when it went to the wrong address I was able to intercept and put my own so the recipient knew who it came from.”

Helpful Report

Posted 2 weeks ago

Hi Susan, Thank you for taking the time to write a review. We’re sorry to learn about the mix-up with the address, although I cannot see that we have received any communication from you. While we understand mistakes happen, we always strive to provide timely support in situations like this. Your feedback has been noted, and we will work on improving our response times to ensure better communication in the future. We’re pleased that you were able to intercept the parcel and personalize the gift message. Thank you for sharing your experience with us, and we hope to serve you even better next time. Best wishes, James

Posted 1 week ago

“We ordered a truckle of Quicke's cloth bound cheddar for Christmas. It cam without delay and was superb”

Helpful Report

Posted 2 weeks ago

Hi Bruce, Thank you for your wonderful 5-star review! We’re so pleased to hear that your Quicke's cloth bound cheddar arrived promptly and met your expectations. It’s always great to know that our products are contributing to your festive celebrations. We appreciate your support and can't wait to serve you again soon. Best wishes, James

Posted 1 week ago

“I ordered the 2kg Sirloin of beef as my contribution for our Christmas lunch at my sister's home after hearing about Pipers Farm on Josie Fear and Charlie Irons' Youtube vlogs. It was a complete risk as we had never bought from Pipers Farm or in this way before. I was a little nervous something might go wrong and then we wouldn't have a joint for Christmas but what a good decision it turned out to be. Delivery was on time, to the minute and the beef looked delicious, was packaged carefully and appropriately with instructions for unpacking, freezing and cooking properly. A beautiful booklet detailing all about the different meats and how to cook them was also included - sadly for me, there wasn't two booklets so that is over at my sister's house :). On the day, with minimal preapration we popped the beef in to cook and after resting the joint for a while we enjoyed the most succulent, delicious, high quality beef we have ever had. We will definitely order from you again. Thank you for such good service.”

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Posted 2 weeks ago

Hi Fiona, Thank you for your wonderful 5-star review! We’re absolutely delighted to hear that you took the plunge with us for your Christmas lunch and that it turned out to be a great decision. It’s fantastic to know that your delivery was timely and that everything was packaged with care along with useful instructions. We aim to provide quality products and informative resources to make your experience as seamless as possible. We’re thrilled that the beef was succulent and delicious, and we appreciate your kind words about our service. We can’t wait to welcome you back for more tasty occasions. Best wishes, James

Posted 1 week ago

“Had the large pork pie and sausages and cheese all were delicious. They came exactly when I asked them for well wrapped and fresh. Highly Recommend .”

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Posted 2 weeks ago

Hi Jean, Thank you for your wonderful 5-star review! We’re so glad to hear that you enjoyed our pork pie, sausages, and cheese. It’s fantastic to know that your order arrived safely and well-wrapped right on time. Your recommendation means a lot to us, and we can’t wait to serve you again soon. Best wishes, James

Posted 1 week ago

“Hello pipers farm The products you supplied, were excellent, both in quality of taste, and provenance. Will buy from you again.”

Helpful Report

Posted 2 weeks ago

Hi Anne, Thank you for your wonderful 5-star review! We’re so pleased to hear that you found our products excellent in taste and provenance. We take great pride in sourcing high-quality ingredients and it’s fantastic to know that you appreciate our efforts. We look forward to welcoming you back for your next order. Best wishes, James

Posted 1 week ago

“Didn't deliver on day that I'd booked. Or the next day. Or the day after that. Didn't communicate the delays at all. Failed to reply to my two emails seeking an update. Only apologised for the missed delivery when I raised this with them after the package was finally delivered. This is the second time I have had this problem with Pipers.”

Helpful Report

Posted 2 weeks ago

Dear Linda, I genuinely appreciate you taking the time to share your experience, although I’m very sorry to hear about the delivery issues you encountered. It’s disappointing to know that we let you down not just once, but twice, and I completely understand how frustrating that must be. Communication is key, and I apologise for the lack of updates regarding your order. Your feedback is invaluable to us, and I can assure you we are taking this very seriously to improve our processes moving forward. Best Wishes, James

Posted 1 week ago

“I have to say everything i have had from the farm as been top standard. Christmas i order turkey crown and shoulder of lamb mince beef, steaks and bone broth, etc and was not disappointed absolutely beautiful and delivered when they said it would be delivered. Can't find any faults. Keep up your hard work and thank you.”

Helpful Report

Posted 2 weeks ago

Hi Maria, Thank you for your wonderful 5-star review! We are absolutely thrilled to hear that everything you've had from Pipers Farm has met your high standards. It’s fantastic to know that you were pleased with your order and the timely delivery. Your kind words about our hard work truly mean the world to us. We're here to keep providing you with top-quality products, and we can’t wait to serve you again! Best wishes, James

Posted 1 week ago

“Redeeming points is complicated and tedious. One can only redeem in your designated multiples which is ridiculous. I earn points, I am surely entitled to use them when I want - I am in South Africa ordering for my children in the UK”

Helpful Report

Posted 2 weeks ago

Hi Brian, Thank you for your review and for sharing your concerns with us. We apologise for the confusion regarding the redemption of points and we appreciate your feedback as it helps us identify areas for improvement. We do appreciate you bringing this to our attention, and we hope to enhance your experience in the future and your comments with be taken into account as we continue to refine our loyalty program. Best wishes, James

Posted 1 week ago

“First order with Pipers, we ordered the beef stock bones & some braising steak. Absolutely superb service. Quick dispatch and delivery,food came very well packaged and ready for the freezer. Products are sensational, we look forward to placing another order soon.”

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Posted 2 weeks ago

Hi Kayleigh, Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear that your first order with Pipers Farm was such a success. It's fantastic to know that our service, dispatch, and packaging met your expectations, and we can’t help but smile knowing you found our products sensational. We appreciate your kind words and look forward to fulfilling your next order. Best wishes, James

Posted 1 week ago

“These pies were delicious! Filled with lamb, potatoes, mushrooms etc, so flavoursome. We served them simply with the mint jelly and some peas. Would highly recommend.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your wonderful 5-star review! We’re so pleased to hear that you found our pies delicious and packed with flavours. Serving them with mint jelly and peas sounds delightful—what a lovely complement. We truly appreciate your recommendation and can’t wait to delight you with more delicious options in the future. Best wishes, James

Posted 1 week ago

“Christmas 24 was the first time I’d ordered a turkey from Pioers Farm. They were recommended by the chef Clodagh McKenna. The turkey was so tasty, the turkey weighed just over 5KG and there was so much meat on the carcass. I will definitely be ordering from Pipers farm again.”

Helpful Report

Posted 2 weeks ago

Hi Marilyn, Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear that you enjoyed your first turkey from Pipers Farm, especially with such a glowing recommendation from Clodagh McKenna. It’s fantastic to know that the turkey was not only tasty but also offered plenty of meat. We can’t wait to serve you again for future occasions! Best wishes, James

Posted 1 week ago

“Amazing!!! I ordered my Christmas day feast from here roasts, cheese & charcuterie and it was Amazing!!! From ordering,delivery and not forgetting eating the service provided was exceptional, well done Pipers. The boned & stuffed chicken was a big hit with everyone and the pork loin crackling joint was my personal favourite. All the charcuterie disappeared quickly, I'm sure guests were taking it home. But the cheese was arguably the big surprise. I normally get a selection of supermarket cheese, but not this year. Poacher, Tunworth & oak smoked cheddar were all excellent, guests loved the Tunworth. But my favourite by far was the Cornish wild garlic Yarg, it was outstanding and went with various crackers & chutneys. But I just loved it on a plain cracker, my new favourite. I save all year to provide the best Christmas I can for my family and hands down everyone loved everything, I'll be back next year, I would highly recommend Pipers for any occasion. Welll done to all the staff at Pipers and all the best for 2025. Thank you”

Helpful Report

Posted 2 weeks ago

Hi Norman, Thank you for your fantastic 5-star review! We're overjoyed to hear that your Christmas feast was amazing and that our service exceeded your expectations. It sounds like your gathering was a true celebration, and we’re thrilled to have contributed to it! We’re especially glad that you enjoyed our boned & stuffed chicken and the pork loin joint - they’re certainly crowd-pleasers! It's wonderful to hear that our cheeses, particularly the Cornish wild garlic Yarg, made such an impression. We pride ourselves on offering something special, and your enthusiasm is incredibly rewarding for our team. Thank you for your kind words about our staff, and we can't wait to welcome you back again soon. Wishing you all the best for 2025! Warm regards, The Pipers Farm Team

Posted 1 week ago

“Great service and products. Will definitely order again”

Helpful Report

Posted 2 weeks ago

Hi Susan, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you enjoyed our service and products. It’s always our aim to provide an exceptional experience for our customers, and your feedback means the world to us. We can’t wait to see you back for your next order! Best wishes, James

Posted 2 days ago

“I ordered 4 items for my mum's 91st birthday. First, the package was delivered a day earlier than I has requested and left on the front porch. My mother hadn't heard the bell, she was in the shower. I had specifically asked for it to be dropped at a neighbour's if she was out and that it should be put in a freezer. Luckily I was in Thailand and received an email that the package was on my mum's front porch. I phoned her immediately and told her. Secondly the three pieces of fish I ordered were "delicious" but my mum was disappointed with the aubergine "parmesan". I checked the ingredients and there is NO parmesan in this dish. For the price it was not as expected and not very tasty. I wouldn't buy it again. My mum and I are good cooks and make a far better aubergine dish.”

Helpful Report

Posted 2 weeks ago

Hi Deborah, Thank you for your thoughtful 4-star review! We're pleased to hear that the fish you ordered was delicious and that you took the time to ensure your mum received her birthday surprise, even from Thailand! We truly appreciate your feedback regarding the delivery; we strive to meet our customers’ requests, and we’re sorry for any inconvenience caused with the package drop-off. We regret to hear that the aubergine dish didn’t meet your expectations. We are always looking to improve our offerings, and your insights are invaluable to us. The 'Parmigiana' in Aubergine Parmigiana does refer to the dish being from Parma rather that including parmesan cheese and it is quite commonly misunderstood for obvious reasons. Thank you for your support, and we hope to have the pleasure of serving you and your mum again in the future! Best wishes, James

Posted 1 week ago

“The free range goose was superb. We were kept informed about delivery. It comfortably fed 6 with enough for shepherd's pie for 4.Size was 4.8-5.2 kg. Pipers Farm is our first choice of supplier. We were unhappy about the delivery by DPD who failed to ring the door bell and just left our box on the doorstep. Fortunately my husband saw a van driving away and was able to bring it inside promptly. Please pass this on to DPD when contracting again with them.”

Helpful Report

Posted 3 weeks ago

Hi Kate, Thank you for your wonderful 5-star review! We're so glad to hear that you found our free-range goose superb and that it fed your family comfortably. We’re sorry to hear about the delivery issue with DPD. Your feedback is valuable and we will certainly pass this along to them as we strive for the best service possible from start to finish. Thank you for choosing Pipers Farm as your first choice—we truly appreciate your support and look forward to serving you again soon! Best wishes, James

Posted 1 week ago

“A Sirlion roast not cheap - well packaged delivery on time - great taste this was a very good piece of beef will buy again " if we can afford to switch on the oven "”

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Posted 3 weeks ago

Hi J, Thank you for your fabulous 5-star review! We're thrilled you enjoyed the Sirloin roast and found it to be a great tasting piece of beef. It’s wonderful to hear that our packaging and on-time delivery met your expectations too. Your support means the world to us, and we can’t wait to welcome you back for more deliciousness in the future. Best wishes, James

Posted 2 days ago

“But for a small difficulty in delivery eventually overcome, my rating would have been 5*. The topside of beef was quite superb and the scallops in blankets were the same. My 18 guests all gave high praise and I was happy to name the source.”

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Posted 3 weeks ago

Hi Graham, Thank you for your wonderful 4-star review! We’re pleased to hear that the topside of beef and scallops in blankets were such a hit with your guests, and we truly appreciate you naming the source. We’re sorry to hear about the initial difficulty and are glad it was eventually resolved. Your feedback helps us improve and provide better service in the future. We hope to serve you again soon for your next gathering! Best wishes, James

Posted 1 week ago

“hi my first order and Wow all the meat was first class tender prefect.. the thing that let you down was the pork pie it was so over powered by herbs we had to bin it .so disappointed”

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Posted 3 weeks ago

Hi Ronald, Thank you for taking the time to share your experience with us! We’re delighted to hear that you found our meat to be first-class and tender. However, we’re genuinely sorry to learn that the pork pie did not meet your expectations; your feedback is invaluable, and we understand how disappointing that can be. We appreciate your comments and will certainly take them into consideration as we strive to improve our offerings. We hope you’ll give us another chance in the future to meet all your culinary needs. Best wishes, James

Posted 1 week ago

Pipers Farm is rated 4.8 based on 6,394 reviews