Pipers Farm Reviews

Name: Pipers Farm
Address: King's Mill Road, Cullompton, King's Mill Road, Cullompton, Devon
Rating: 4.84

4.8 Rating 6,446 Reviews

96 %

of reviewers recommend Pipers Farm

4.8

Based on 6,446 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

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Pipers Farm 3 star review on 1st December 2023

TOMAS SUTKAITIS

Pipers Farm 5 star review on 25th October 2023

Aaron Monington-Russo

Pipers Farm 5 star review on 11th October 2023

Kerry Eaton-Griffin

Pipers Farm 5 star review on 5th September 2023

Jan Greener

Pipers Farm 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tasty and fresh meats”

Helpful Report

Posted 1 month ago

Hi Linda, Thank you so much for your glowing 5-star review! We’re thrilled to hear that you find our meats tasty and fresh. Quality is very important to us, and it's wonderful when our customers notice the difference. Your support is invaluable, and we can’t wait to have the pleasure of serving you again soon! Best wishes, James

Posted 1 month ago

“A huge thank you to Piper Farms for the absolutely delicious food I ordered for Christmas! The sage and onion chicken was so delicious and the organic smoked salmon was amazing. Plus all the extras such as croissants, Stollen bites, mince tarts and of course Christmas pudding. This is my second Christmas season I have ordered from them and it only gets better. Of course each month I always place an order as the meat is organic and you can definitely tell the difference. I am so grateful to the farmers who provide this delicious food and to Piper Farms who make it easy for me to eat well.”

Helpful Report

Posted 2 months ago

Hi Jacquie, Thank you so much for your wonderful 5-star review! We’re absolutely thrilled to hear that you enjoyed your Christmas feast and that our products continue to impress you. It’s rewarding to know that our efforts in sourcing delicious, slow grown food resonate with you. We truly appreciate your ongoing support and are grateful for farmers who share our passion in providing exceptional quality. We can’t wait to delight you with more delicious offerings in the coming months. Best wishes, James

Posted 1 month ago

“The mackerel filets were a nice size, lovely the note that said who had caught them. The Cheese and Red Onion Marmalade Sausage were fantastic. I was very disappointed that I couldn't find them again on your website, I was going to fill my freezer with them, the nicest sausage I've had in a long time!”

Helpful Report

Posted 2 months ago

Hi Jacqueline, Thank you for your wonderful 5-star review! We're so pleased to hear that you enjoyed the mackerel filets and appreciated the personal touch of knowing who caught them. It’s also fantastic to know that you loved the Cheese and Red Onion Marmalade Sausage - they are indeed a favourite among many. I’m sorry to hear that you couldn't find them on our website. We regularly update our stock, and I can see that we do currently have them available so we'd love to help you fill your freezer with them! Thank you again for your kind words, and we can’t wait to serve you again soon. Best wishes, James

Posted 1 month ago

“As we have only just received our order we have not eaten it all as yet !!!! But if it is up to your usual standard of quality and taste, we will enjoy it. Only downside, but not your fault, was that the package was not put in our notified safe place. Fortunately I noticed it, although it was dark, so actually no problem, but there could have been.”

Helpful Report

Posted 2 months ago

Hi Robin, Thank you for your thoughtful 4-star review. We appreciate you taking the time to share your feedback with us. We're glad to hear that your order has arrived and that you’re looking forward to enjoying it. Quality and taste are what we aim for, and we hope it lives up to your expectations. We apologise for the inconvenience with the delivery to your safe place. We understand how important that is, especially in the dark, and we’ll make sure to address that with our courier partners. Thank you for bringing it to our attention. We hope you enjoy your meals, and we look forward to serving you again soon. Best wishes, James

Posted 1 month ago

“We placed an order in November for Christmas delivery. The delivery arrived on time and all items arrived in perfect condition and were top quality and delicious. We were so impressed that we placed another order last week to stock up the freezer. Really pleased to see I was able to order mutton. Looking forward to using it.”

Helpful Report

Posted 2 months ago

Hi Shiralee, Thank you for your wonderful 5-star review! We’re delighted to hear that your Christmas order arrived on time and in perfect condition. It’s fantastic to know that everything was top quality and delicious—it sounds like a lovely festive treat. We’re thrilled that you decided to stock up your freezer and that you found mutton available for order. We can't wait to hear how you use it in your cooking. Your support means so much to us, and we look forward to continuing to serve you some wonderful products in the future. Best wishes, James

Posted 1 month ago

“Fabulous product - our family really enjoyed this a special treat. Packaged well and delivery communicated very well. Would recommend.”

Helpful Report

Posted 2 months ago

Hi Dawn, Thank you for your wonderful 5-star review! We’re so glad to hear that your family enjoyed the product as a special treat. It’s great to know that everything was well packaged and that our delivery communication met your expectations. Your recommendation means a lot to us, and we look forward to bringing more delicious products to your table. Best wishes, James

Posted 1 month ago

“The goose was delicious. It arrive on the date I had specified, beautifully packed with separate trays for gizzards and internal fat. I will definitley order from you again.”

Helpful Report

Posted 2 months ago

Hi Judy, Thank you for your wonderful 5-star review! We’re so pleased to hear that you found the goose delicious and that it arrived on time, beautifully packed. We take great care in how we prepare and pack each order, and it’s rewarding to know our efforts made a positive impact for you. We can’t wait to serve you again soon. Best wishes, James

Posted 1 month ago

“I was very impressed with your packaging . Your aim must be for zero plastic . Steaks delicious”

Helpful Report

Posted 2 months ago

Hi Victoria, Thank you for your wonderful 5-star review! We’re so pleased to hear that you were impressed with our packaging and we are committed to minimising plastic as much as possible. It’s music to our ears that you found the steaks delicious! We truly appreciate your feedback and look forward to providing you with more great experiences in the future. Best wishes, James

Posted 1 month ago

“Delighted with my food from Pipers Farm as always. The chicken burgers are delicious. I'm pleased to able to support you. Many thanks, Chris.”

Helpful Report

Posted 2 months ago

Hi Chris, Thank you for your wonderful 5-star review! We're delighted to hear that you enjoyed your food from Pipers Farm, and it's fantastic to know how much you love our chicken burgers. Your support means a lot to us, and it motivates our team to keep delivering quality products. Thanks again for your kind words, and we look forward to serving you again soon. Best wishes, James

Posted 1 month ago

“I’d been looking for higher quality meat that had given the animals a nicer life and was supporting smaller companies, rather than the big supermarkets. I’m so glad I found Pipers farm the steak is some of the best I’ve ever had and quickly ordered more. Really impressed with the quality of the meat and how it’s delivered.”

Helpful Report

Posted 2 months ago

Hi Lyndsey, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found Pipers Farm and are enjoying the high-quality meat we provide. It’s wonderful to know that our commitment to animal welfare and that supporting smaller companies and farms resonates with you. Your enthusiasm for our steak truly means a lot to us, and we appreciate your support. We can’t wait to serve you again soon. Best wishes, James

Posted 1 month ago

“This Christmas I orderd both my turkey and a beef fillet. Both were delicious, but the beef fillet was outstanding. Various guests, some of whom work in hospitality, said it was the best piece of meat they had ever eaten. I prefer to but meat infrequently, but whne I do, to make sure it's top quality. Pipers Fram is top quality.”

Helpful Report

Posted 2 months ago

Hi Christina, Thank you for your wonderful 5-star review! We're overjoyed to hear that both your turkey and beef fillet were delicious, and it's especially gratifying to know that our beef fillet impressed your guests so much. We take great pride in providing top-quality products, and your feedback truly reflects our commitment to excellence. We appreciate your preference for high-quality, slow grown meat, and we can’t wait to serve you again with more delicious offerings in the future. Best wishes, James

Posted 1 month ago

“Love everything about pipers.... from their raw butter to lambs hearts.”

Helpful Report

Posted 2 months ago

Hi Sarah, Thank you for your lovely 5-star review! We're overjoyed to hear that you love everything about Pipers Farm, from our butter to our lambs hearts. It's fantastic to know that our products resonate with you. We’re committed to quality, and your feedback means a lot to us. We can’t wait to welcome you back for more of your favorites. Best wishes, James

Posted 1 month ago

“Food was great. I put the wrong address on and contacted Piper's to let them know. I accept that's my problem and my error but I would have expected a reply eventually. In the end it proved lucky as the requested gift message wasn't in the parcel so when it went to the wrong address I was able to intercept and put my own so the recipient knew who it came from.”

Helpful Report

Posted 2 months ago

Hi Susan, Thank you for taking the time to write a review. We’re sorry to learn about the mix-up with the address, although I cannot see that we have received any communication from you. While we understand mistakes happen, we always strive to provide timely support in situations like this. Your feedback has been noted, and we will work on improving our response times to ensure better communication in the future. We’re pleased that you were able to intercept the parcel and personalize the gift message. Thank you for sharing your experience with us, and we hope to serve you even better next time. Best wishes, James

Posted 1 month ago

“We ordered a truckle of Quicke's cloth bound cheddar for Christmas. It cam without delay and was superb”

Helpful Report

Posted 2 months ago

Hi Bruce, Thank you for your wonderful 5-star review! We’re so pleased to hear that your Quicke's cloth bound cheddar arrived promptly and met your expectations. It’s always great to know that our products are contributing to your festive celebrations. We appreciate your support and can't wait to serve you again soon. Best wishes, James

Posted 1 month ago

“I ordered the 2kg Sirloin of beef as my contribution for our Christmas lunch at my sister's home after hearing about Pipers Farm on Josie Fear and Charlie Irons' Youtube vlogs. It was a complete risk as we had never bought from Pipers Farm or in this way before. I was a little nervous something might go wrong and then we wouldn't have a joint for Christmas but what a good decision it turned out to be. Delivery was on time, to the minute and the beef looked delicious, was packaged carefully and appropriately with instructions for unpacking, freezing and cooking properly. A beautiful booklet detailing all about the different meats and how to cook them was also included - sadly for me, there wasn't two booklets so that is over at my sister's house :). On the day, with minimal preapration we popped the beef in to cook and after resting the joint for a while we enjoyed the most succulent, delicious, high quality beef we have ever had. We will definitely order from you again. Thank you for such good service.”

Helpful Report

Posted 2 months ago

Hi Fiona, Thank you for your wonderful 5-star review! We’re absolutely delighted to hear that you took the plunge with us for your Christmas lunch and that it turned out to be a great decision. It’s fantastic to know that your delivery was timely and that everything was packaged with care along with useful instructions. We aim to provide quality products and informative resources to make your experience as seamless as possible. We’re thrilled that the beef was succulent and delicious, and we appreciate your kind words about our service. We can’t wait to welcome you back for more tasty occasions. Best wishes, James

Posted 1 month ago

“Had the large pork pie and sausages and cheese all were delicious. They came exactly when I asked them for well wrapped and fresh. Highly Recommend .”

Helpful Report

Posted 2 months ago

Hi Jean, Thank you for your wonderful 5-star review! We’re so glad to hear that you enjoyed our pork pie, sausages, and cheese. It’s fantastic to know that your order arrived safely and well-wrapped right on time. Your recommendation means a lot to us, and we can’t wait to serve you again soon. Best wishes, James

Posted 1 month ago

“Hello pipers farm The products you supplied, were excellent, both in quality of taste, and provenance. Will buy from you again.”

Helpful Report

Posted 2 months ago

Hi Anne, Thank you for your wonderful 5-star review! We’re so pleased to hear that you found our products excellent in taste and provenance. We take great pride in sourcing high-quality ingredients and it’s fantastic to know that you appreciate our efforts. We look forward to welcoming you back for your next order. Best wishes, James

Posted 1 month ago

“Didn't deliver on day that I'd booked. Or the next day. Or the day after that. Didn't communicate the delays at all. Failed to reply to my two emails seeking an update. Only apologised for the missed delivery when I raised this with them after the package was finally delivered. This is the second time I have had this problem with Pipers.”

Helpful Report

Posted 2 months ago

Dear Linda, I genuinely appreciate you taking the time to share your experience, although I’m very sorry to hear about the delivery issues you encountered. It’s disappointing to know that we let you down not just once, but twice, and I completely understand how frustrating that must be. Communication is key, and I apologise for the lack of updates regarding your order. Your feedback is invaluable to us, and I can assure you we are taking this very seriously to improve our processes moving forward. Best Wishes, James

Posted 1 month ago

“I have to say everything i have had from the farm as been top standard. Christmas i order turkey crown and shoulder of lamb mince beef, steaks and bone broth, etc and was not disappointed absolutely beautiful and delivered when they said it would be delivered. Can't find any faults. Keep up your hard work and thank you.”

Helpful Report

Posted 2 months ago

Hi Maria, Thank you for your wonderful 5-star review! We are absolutely thrilled to hear that everything you've had from Pipers Farm has met your high standards. It’s fantastic to know that you were pleased with your order and the timely delivery. Your kind words about our hard work truly mean the world to us. We're here to keep providing you with top-quality products, and we can’t wait to serve you again! Best wishes, James

Posted 1 month ago

“Redeeming points is complicated and tedious. One can only redeem in your designated multiples which is ridiculous. I earn points, I am surely entitled to use them when I want - I am in South Africa ordering for my children in the UK”

Helpful Report

Posted 2 months ago

Hi Brian, Thank you for your review and for sharing your concerns with us. We apologise for the confusion regarding the redemption of points and we appreciate your feedback as it helps us identify areas for improvement. We do appreciate you bringing this to our attention, and we hope to enhance your experience in the future and your comments with be taken into account as we continue to refine our loyalty program. Best wishes, James

Posted 1 month ago

Pipers Farm is rated 4.8 based on 6,446 reviews