Pipers Farm Reviews

Name: Pipers Farm
Address: King's Mill Road, Cullompton, King's Mill Road, Cullompton, Devon
Rating: 4.84

4.8 Rating 6,454 Reviews

96 %

of reviewers recommend Pipers Farm

4.8

Based on 6,454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

Write Your review

Tell us how Pipers Farm made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous cheese selection - absolutely delicious & excellent value for money!”

Helpful Report

Posted 3 months ago

Hi Michaela, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you loved our cheese selection and found it absolutely delicious. It's wonderful to know that you see the value in our offerings, as we strive to provide the best quality at great prices. Your kind words truly inspire us, and we can’t wait to delight you with more delicious products in the future! Best wishes, James

Posted 3 months ago

“We placed our Christmas order in early November, all products ordered were shown as being in stock, sadly when our order was delivered two of the products were not as ordered. One item was missing completely and one was substituted, we received no email in advance informing us and the missing item was not credited until I raised the matter with Piper's. We are local to Piper’s and try to support such businesses, regretfully on this occasion Piper’s fell short of the standard we would expect.”

Helpful Report

Posted 3 months ago

Dear Robert, Thank you for taking the time to share your experience with us. I’m truly sorry to hear about the issues with your recent order, especially during such an important time as Christmas. It’s disappointing that we were unable to meet your expectations, and I understand how frustrating it must have been. Your support of a small scale business means a great deal to us, and we truly value your feedback. Please rest assured that we are addressing these concerns internally to improve our communication and service moving forward. If you would like to discuss your experience further, I invite you to reach out to us at hello@pipersfarm.com. Best Wishes, James

Posted 3 months ago

“I won't be ordering from Pipers Farm again...I ordered a 4.5kg Cockerel for christmas day and a 3.8kg cockerel arrived...When i phoned them to discuss they reluctantly apologised and refunded £8! That's fantastic, thanks Pipers! What good is £8 going to do on Christmas Day! Had they told us they would be exchanging for a smaller bird then we would have ordered elsewhere! Totally unacceptable Pipers!”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback, and I’m genuinely sorry to hear about the mix-up with your order. I understand how frustrating it must have been to receive a smaller cockerel than expected, particularly for such a significant occasion as Christmas Day. We aim to keep our customers informed and delighted with their orders, so it’s disappointing to know we fell short this time. Your experience is invaluable to us, and we will be addressing your concerns with our team to ensure we communicate more effectively in the future. If you would like to discuss this matter further, please feel free to reach out to us at hello@pipersfarm.com. Best Wishes, James

Posted 3 months ago

“I will not be ordering from Pipers Farm again. They have let me down badly . I ordered from here to support a small business.”

Helpful Report

Posted 3 months ago

“Delivery was a day late my pigs in blankets were fully defrosted and a gammon joint had started to defrost I called them up and they told me it is totally safe to refreeze these items I have been in catering for years and know this not to be true they were not up for discussion just that it is safe to refreeze meat that has already been frozen an absolute joke .What a waste of my money as I now need to replace the items”

Helpful Report

Posted 4 months ago

Dear Rhonda, Thank you for sharing your experience with us. I sincerely apologise for the difficulties you faced with your order and the concerns regarding food safety. Your knowledge from years in catering certainly brings a valid perspective to the situation, we can assure you that you can re-freeze our meat if kept chilled during it's time after defrosting partly because of the incredibly high standards of cleanliness we adhere to during all stages of preparation. We appreciate your feedback as it helps us refine our processes and customer service. It’s our goal to ensure that every customer feels confident in their purchases. If you would like to discuss this further, please reach out to us directly at hello@pipersfarm.com, and we’ll do our best to address your concerns. Best Wishes, James

Posted 3 months ago

“Love the choice of small packaging. Just ideal for two people”

Helpful Report

Posted 4 months ago

Hi Jennifer, Thank you for your lovely 5-star review! We’re thrilled to hear that you appreciate our choice of packaging, it’s wonderful to know it’s just right for you and your partner. We truly value your feedback and look forward to serving you again in the future! Best wishes, James

Posted 3 months ago

“We love pipers farm. Top quality food from a company you can see are trying to do things the right way, better for you and the environment. Keep up the good work”

Helpful Report

Posted 4 months ago

Hi Ed, Thank you so much for your amazing 5-star review! We're thrilled to hear that you love Pipers Farm and appreciate the quality of our food. Your recognition of our commitment to doing things the right way for both you and the environment truly means a lot to us. We’ll keep striving to provide the best, and your encouragement fuels our passion. Looking forward to serving you again soon! Best wishes, James

Posted 3 months ago

“What can I say the food is top top quality and tastes amazing, it's supporting smaller British farmers too which is a bonus”

Helpful Report

Posted 4 months ago

Hi Tariq, Thank you for the amazing 5-star review! We're so pleased to hear that you find our food to be top quality and delicious. Your kind words inspire us to keep delivering the best. We look forward to serving you again soon. Best wishes, James

Posted 3 months ago

“We have been using Pipers Farm now for a few years. We love their farming ethics and it reflects in the quality of their produce. Compared to similar venues offering the same ethically farmed produce, we find Pipers better value for money. Always prompt delivery too.”

Helpful Report

Posted 4 months ago

Hi Bill, Thank you so much for your amazing 5-star review! We're thrilled to hear that you've been enjoying Pipers Farm for a few years now. It’s wonderful to know that our farming ethics resonate with you and that you appreciate the quality of our produce. We’re also glad that you find us to be better value for money compared to other providers—that really means a lot to us! Ensuring prompt delivery is part of our commitment to excellent service, so it's great to hear that we've succeeded there too. We truly appreciate your support and look forward to continuing to serve you! Best wishes, James

Posted 3 months ago

“great quality food quick delivery good customer care. will be a regular”

Helpful Report

Posted 4 months ago

Hi Simon, Thank you for your great review! We’re thrilled to hear that you found our food to be of great quality and appreciated the quick delivery and customer care. It means a lot to us to know that you plan to be a regular! If there's anything we can do to earn that fifth star in the future, please let us know. Best wishes, James

Posted 3 months ago

“It was just by luck I found Pipers Farm. I couldn’t find anywhere beef short ribs so I looked online. I am so happy I did. It was delivered very fast and ribs were just like on the photo,cooked so well and was delicious. Sausages and ketchup were also so delicious. I would highly recommend this farm and am forever your customer.”

Helpful Report

Posted 4 months ago

Hi Renata, Thank you so much for your glowing 5-star review! We're absolutely thrilled that you stumbled upon Pipers Farm and found exactly what you were looking for. It’s great to hear that your beef short ribs were just as you expected and that the delivery was speedy. We're delighted that you enjoyed not just the ribs, but also our sausages and ketchup! Your recommendation means the world to us, and we’re looking forward to serving you for many more meals to come. Best wishes, James

Posted 3 months ago

“I bought a few things to try and i was very impressed with the way the food was packaged and the bone broth I ordered was lovely and I made a cottage pie and it really added so much flavour to it. I ordered lamb and it is the best lamb I have ever had and the butter was really nice and tasty on bread as well. I would love to place an order again but my only concern and problem I had was with delivery. After waiting for my delivery to arrive at the time the courier company said, it came and went and when I clicked on it it said delivered but I hadn't got it and the picture they had taken wasnt my front door. After going outside and going further down the road i discovered it in a neighbours front garden. Anyone walking past could have taken it and we were just lucky it was dark out and no one saw it. So yes Pipers Farm amazing delivery not great.”

Helpful Report

Posted 4 months ago

Hi Rowena, Thank you for your thoughtful 5-star review! We're so glad to hear that you enjoyed the quality of our food and that the bone broth added delicious flavour to your cottage pie. It’s fantastic to know that our lamb and butter left such a great impression on you as well! We sincerely apologize for the delivery hiccup you experienced. Your feedback is invaluable, and we’re constantly working to improve our service. Thank you for your understanding, and we're relieved that your order was safely found! We can’t wait to serve you again—please don’t hesitate to reach out with any concerns in the future! Best wishes, James

Posted 3 months ago

“The products arrived in a timely manner. It was packed well and still frozen. We won’t be having it until Christmas, but it looks great!”

Helpful Report

Posted 4 months ago

Hi Chuck, Thank you so much for your fantastic 5-star review! We're delighted to hear that your order arrived promptly and in perfect condition. It's great to know that everything was well-packed and still frozen—that's exactly what we aim for. Your feedback truly makes our day, and we look forward to serving you again in the future. Best wishes, James

Posted 3 months ago

“great service! great food! wonderfully prepped and cleaned for easy cooking”

Helpful Report

Posted 4 months ago

Hi Krishna, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you enjoyed our service and food. It’s wonderful to know that our preparations made cooking easy and enjoyable for you. Your feedback is truly appreciated, and we can’t wait to have the pleasure of serving you again soon! Best wishes, James

Posted 3 months ago

“Really good customer service.The meat looks great, Christmas Day will tell.”

Helpful Report

Posted 4 months ago

Hi Rowan, Thank you for your fantastic 5-star review! We’re so pleased to hear that you’re happy with our customer service and that the meat looks great. If you have any questions, feel free to reach out. Wishing you a wonderful holiday season! Best wishes, James

Posted 3 months ago

“Amazing variety of things to buy and of high quality - organic, thoughtful about gluten and organic, direct from the farm - what more could anyone want. Anonymous”

Helpful Report

Posted 4 months ago

“Fast delivery, great quality of meat.”

Helpful Report

Posted 4 months ago

“Excellent service, extremely efficient. Delivered as requested in secure & healthy packaging. Looks delicious but will have to wait until after Christmas to give the final verdict!”

Helpful Report

Posted 4 months ago

Hi Christine, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service efficient and that your order arrived in secure and healthy packaging. It’s wonderful to know that everything looks delicious! We completely understand the anticipation to try it—great things are worth the wait. Your feedback means a lot to us, and hope you enjoyed your order over Christmas. Best wishes, James

Posted 3 months ago

“Very good quality produce and service”

Helpful Report

Posted 4 months ago

“I have never ordered from a farm before as I always thought it would be too expensive. My gosh - I should have found Pipers Farm earlier! I ordered beef short ribs, they came very well packaged and the price was right on point. The meat was sooooo delicious! Literally can taste the difference. I am a convert! Piper Farm is amazing!”

Helpful Report

Posted 4 months ago

Hi Evie, Thank you so much for your amazing 5-star review! We're absolutely thrilled to hear that your first experience with Pipers Farm was such a delight. It’s wonderful to know that you found our pricing to be just right and that the packaging exceeded your expectations. We're delighted you could taste the difference in the meat—quality is at the heart of what we do. Your transformation into a Pipers Farm convert has truly made our day. We can’t wait to welcome you back for your next order. Best wishes, James

Posted 3 months ago

Pipers Farm is rated 4.8 based on 6,454 reviews