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Pipers Farm Reviews

4.9 Rating 6,305 Reviews
96 %
of reviewers recommend Pipers Farm
Company Reviews Product Reviews
11,513
 Insights Metrics Info
4.9
Based on 6,305 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pipers Farm Reviews

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Karen Slater
Verified Buyer
“Maybe bit soon for review - not had time to eat everything ordered yet! However can say that the lamb shoulder was delicious. As far as delivery concerned - this was disappointing as parcel of frozen meats was left by the gate at the bottom of our long drive on a sunny day and meat had started to thaw by the time we found it. No idea why the driver did not bring it to the door or let us know it had been delivered.”
Helpful Report
Posted 4 months ago
Dear Karen,Thank you so much for taking the time to leave us a 4-star rating! We truly appreciate your feedback and are delighted to hear that you enjoyed the delicious lamb shoulder from your order. We apologize for any inconvenience caused by the delivery. It's certainly not the level of service we strive to provide. We understand your disappointment with the frozen meats being left by the gate instead of being brought to your door or given a delivery notification. We'll make sure to address this with our delivery team to ensure it doesn't happen again in the future. Thank you for bringing this to our attention, and we hope the rest of your order brings you as much delight as the lamb shoulder did. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. Warm regards, Liz Pipers Farm
Posted 4 months ago
Margaret Tong
Verified Buyer
“Website easy to use. Wide range of products Everything very high quality Packing good and environmentally friendly Delivery fast. Thank you PIPERS FARM”
Helpful Report
Posted 4 months ago
Dear Margaret,Thank you so much for your amazing 5-star rating of Pipers Farm! We truly appreciate your support and loyalty as a valued customer. We are glad to hear that you found our website easy to use and enjoyed our wide range of products. We take great pride in offering only the highest quality items, so it is wonderful to know that everything met your expectations. We also appreciate your mention of our environmentally friendly packaging. We strive to minimize our footprint and are thrilled that you recognize our efforts in this regard. Lastly, we are delighted to hear that our fast delivery service satisfied your needs. We aim to provide efficient service without compromising on quality. Once again, thank you for your kind words and for choosing Pipers Farm. We are truly grateful for your continued support. If you have any further comments or suggestions, please do not hesitate to let us know. Warm regards, Liz PIPERS FARM
Posted 4 months ago
Gillian Brockie
Verified Buyer
“Amazing produce love the fact it’s organic and gluten free. I have so many allergies and find it difficult to get produce that’s safe but also delicious Definitely wouldn’t go anywhere else”
Helpful Report
Posted 4 months ago
Dear Gillian,Thank you so much for your fantastic 5-star rating of Pipers Farm! We are thrilled to hear that you love our produce and appreciate the fact that it's gluten-free. We understand how challenging it can be to find safe and delicious options when dealing with allergies, and we're glad to be able to provide that for you. Your kind words about our products and your loyalty mean the world to us. We are grateful to have you as a customer, and we promise to continue delivering top-notch quality produce that meets your specific needs. Once again, thank you for choosing Pipers Farm. We look forward to serving you again soon! Warm regards, Liz Pipers Farm
Posted 4 months ago
Nicola Brown
Verified Buyer
“Delicious steaks”
Helpful Report
Posted 4 months ago
Dear Nicola, Thank you so much for giving Pipers Farm a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that you enjoyed our delicious steaks. Best wishes, Georgina
Posted 4 months ago
Emma Huxham
Verified Buyer
“The service, delivery and quality of the products are all excellent!”
Helpful Report
Posted 4 months ago
Dear Emma, Thank you so much for your 5-star rating of Pipers Farm! We truly appreciate your support and are thrilled to hear that you found our service, delivery, and product quality to be excellent. Should you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again for your kind words and for choosing Pipers Farm! Best wishes, Georgina
Posted 4 months ago
Pauline Boyes
Verified Buyer
“Good quality products. Did not realise l did not like fennel! Also the biscuits were toooo hard! Chipped a tooth. The rest of order good. Pauline.”
Helpful Report
Posted 4 months ago
Dear Pauline, Thank you so much for your 4-star rating of Pipers Farm! We truly appreciate your loyalty as a customer and value your feedback. We're thrilled to hear that you found our products to be of good quality overall. We are sorry to hear that you didn't enjoy the fennel and that the biscuits turned out to be too hard, causing an unfortunate incident. We apologise for any inconvenience this may have caused. We understand the importance of providing products that suit everyone's tastes and preferences, and we'll take your feedback into consideration for future improvements. Once again, thank you for your kind words and for choosing Pipers Farm. We greatly appreciate you! Best wishes, Georgina
Posted 4 months ago
Simon Cooper
Verified Buyer
“Pipers Farm deliver Good Food & Good Service, enough said!”
Helpful Report
Posted 4 months ago
Dear Simon, Thank you so much for taking the time to rate Pipers Farm with 4 stars! We truly appreciate your support and feedback. We are thrilled to have provided you with a great experience, and we look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us. Thank you once again for your kind rating! Best wishes, Georgina
Posted 4 months ago
Karen Reilly
Verified Buyer
“What can I say …… the meat is absolutely beautiful. I do have favourites, although grandchildren would watching blankets every day … I’m obliging for the turkey and stuffing sausages to come back for Xmas! I just feel content knowing that the cattle are looked after so well, it’s all pure and tastes amazing !!!! Wish you had a local shop near to me 👍”
Helpful Report
Posted 4 months ago
Dear Karen, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your loyalty as a customer. It's unfortunate that we don't have a local shop near you, but we are constantly exploring opportunities to expand our reach. We would be pleased to know if there is a Farm Shop in your area that would benefit from stocking our lovely grass-fed products. In the meantime, please don't hesitate to reach out if there's anything we can do for you. Once again, thank you for your kind words and review about Pipers Farm. Best wishes, Georgina
Posted 4 months ago
HEIDI MORTON
Verified Buyer
“Have use Pipers farmer for awhile however my latest order of sausages arrived with them being very nearly fully defrosted on delivery. I did email Pipers farm for advices to whether they could be refrozen but I have not had a reply.”
Helpful Report
Posted 4 months ago
Dear Heidi, Thank you for your review regarding the sausages that you received in your latest Pipers Farm order. I am sorry to hear that you did not receive a response from the team, but I am unable to locate the email/message that you sent to us. Regardless, I have sent you an email with further information relating to our frozen meat products, please do let me know if you have any further questions on this. Best wishes, Georgina
Posted 4 months ago
Anonymous
Verified Buyer
“The suasages are lush. The delivery is on time. Everything was very well packed. I can't wait to order more. Repeat client, for sure.”
Helpful Report
Posted 4 months ago
Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and are thrilled that you enjoyed your experience with us. We're delighted to hear that you found our sausages delicious and that our delivery was on time. It's great to know that everything was well-packed to ensure the quality of our products. We can't wait to serve you again, and we're honored to have you as a repeat client. Thank you for your support, and we look forward to providing you with more exceptional products in the future! All the best Liz - Pipers Farm
Posted 4 months ago
Jane Williams
Verified Buyer
“Excellent fillet of beef we ordered for a lunch party. Extremely tender and flavour was exceptional. Great service from ordering, delivery and quality.”
Helpful Report
Posted 4 months ago
Thank you so much for your kind words, Jane! We truly appreciate your 5-star rating and are thrilled to hear that you loved our excellent Whole Beef Fillet for your lunch party. We take great pride in ensuring our beef is tender and full of exceptional flavour. It's wonderful to know that our service, from ordering to delivery and quality, met your expectations. Thanks again for choosing Pipers Farm. Best wishes, Georgina
Posted 4 months ago
Levon MacRae
Verified Buyer
“We absolutely love Piper's farm! The finest, tastiest chicken, delivered to the door. Knowing their philosophy and how their chickens are free to roam makes us even happier. Can't recommend them enough!”
Helpful Report
Posted 4 months ago
Dear Levon, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are truly grateful to have you as a loyal customer, and we can't thank you enough for recommending us. If you refer a friend to Pipers Farm through our 'Refer a Friend' scheme, you’ll both be rewarded with £10 to spend - https://pipersfarm.com/pages/refer-a-friend. Thank you again for your wonderful review and your ongoing support! Best wishes, Georgina
Posted 4 months ago
Paul Barlow
Verified Buyer
“Pipers Farm venison is second to none. We have tried venison from M&S, Sainsbury's and Aldens and none of them are as good.”
Helpful Report
Posted 4 months ago
Thank you so much, Paul, for your incredible 5-star rating of Pipers Farm! We truly appreciate your support and loyalty as a customer. Georgina
Posted 4 months ago
Jacqui Stoddart
Verified Buyer
“I ordered a variety of meats and two chicken pies. The delivery was on time and the parcel had been very carefully wrapped - everything looked fresh and delicious! The pies were extremely tasty ! Now looking forward to the next meal!! Thank you Pipers”
Helpful Report
Posted 4 months ago
Dear Jacqui, Thank you so much for taking the time to give Pipers Farm a glowing 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with us. Thank you again for your kind words and for choosing Pipers Farm. Best wishes Georgina
Posted 4 months ago
Frances Miles
Verified Buyer
“Thank you for a great service and as always excellent produce and meat.”
Helpful Report
Posted 4 months ago
Dear Frances, Thank you so much for your outstanding 5-star rating of Pipers Farm! We truly appreciate your kind words and continuous support. Best wishes Georgina
Posted 4 months ago
Ann Jenkins
Verified Buyer
“The handmade pork pie was the best we have eaten for a long time. Crisp pastry and proper jelly. I would rather have less emails from Pipers Farm. A certain amount of information is of interest but too many becomes an irritation and is likely to make me unsubscribe. Anon”
Helpful Report
Posted 4 months ago
Dear Ann, Thank you so much for your four-star rating of Pipers Farm! We truly appreciate your loyalty as a customer. We're thrilled to hear that you enjoyed our Handmade Pork Pie - thank you for the feedback. We also appreciate your feedback regarding the frequency of our emails. We understand that finding the right balance is important, as we want to provide you with valuable information without overwhelming your inbox. We apologise if we have sent too many emails, and we assure you that we will take your feedback into consideration to improve our communication with you. Once again, thank you for your support, and we hope to continue delivering delicious products that exceed your expectations. Best wishes, Georgina
Posted 4 months ago
Claire Kellerman
Verified Buyer
“You are perfect. Your customer service is like a warm, safe, kind hug. Your foods are the way Nature and God intended. Perfection has been perfected at Piper's Farm! Onward with Aloha = me ke aloha, Claire”
Helpful Report
Posted 4 months ago
Dear Claire,Thank you so much for your amazing 5-star rating of Pipers Farm! We are thrilled to hear that you think we are perfect and that our customer service feels like a warm, safe, kind hug. Your kind words truly mean a lot to us. We take great pride in delivering foods that are the way Nature and God intended. It's incredibly rewarding to know that our commitment to high-quality, ethically produced products resonates with you. Perfection is indeed our goal, and we are delighted that you feel we have achieved it at Pipers Farm. We are grateful for your loyalty and continued support as a customer. It is customers like you who inspire us to work harder and better every day. We value your trust in our brand and promise to continue providing you with the exceptional service and products you deserve. Thank you again, Claire! Onward with aloha and me ke aloha! Warm regards, Pipers Farm
Posted 4 months ago
Karen ASHCROFT
Verified Buyer
“Buying direct gives peace of mind of high welfare standards and excellent quality Packaging again is sustainable and courier service is second to non. Chickens taste like how it should taste. I'm a repeat purchaser.”
Helpful Report
Posted 4 months ago
Dear Karen,Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your continued support and loyalty as a customer. We are thrilled to hear that buying direct from us gives you peace of mind regarding our high welfare standards and excellent quality. We take great pride in ensuring that our packaging is sustainable, and our courier service is second to none. Moreover, we couldn't be happier that our chickens taste just how they should. Your kind words reaffirm that our efforts to maintain the utmost quality and flavor are appreciated. Once again, we thank you for your ongoing trust in Pipers Farm. We are deeply grateful for customers like you who share our passion for ethically sourced and delicious food. Warm regards, Pipers Farm
Posted 4 months ago
Harj Samra
Verified Buyer
“I ordered beef bones to make a bone broth and wow the bones are huge with so much meat and flavour. The quality here definitely top notch I will 100% be ordering again. You can really tell the difference in products from pipers farm to others. Very impressed”
Helpful Report
Posted 4 months ago
Dear Harj, Thank you so much for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your feedback and are thrilled to hear that you had such a wonderful experience with us. We're delighted to hear that your beef bones for making bone broth exceeded your expectations. Our priority is to provide top-notch quality products, and we're thrilled that you could truly taste the difference compared to others. Your satisfaction means a lot to us, and we're grateful for your support. Once again, thank you for choosing Pipers Farm, and we can't wait to serve you again soon! Warm regards, Liz - Pipers Farm
Posted 4 months ago
Ruth McMullen
Verified Buyer
“Fantastic meat from a farm with a wonderful high welfare policy across all elements of the process, + sustainable farming, and brilliant service. Highly recommended.”
Helpful Report
Posted 4 months ago
Dear Ruth,Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a fantastic experience with Pipers Farm. It means a lot to us that you recognize our commitment to high welfare standards, sustainable farming practices, and excellent service. We are grateful for your recommendation and look forward to serving you again in the future. Warm regards, Liz - Pipers Farm
Posted 4 months ago
Pipers Farm is rated 4.9 based on 6,305 reviews
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