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Pipers Farm Reviews

4.9 Rating 6,201 Reviews
97 %
of reviewers recommend Pipers Farm
4.9
Based on 6,201 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pipers Farm Reviews

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

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I buy regularly
Helpful Report
Posted 4 months ago
Dear Sandie, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. Thank you for your ongoing support and loyalty. Best wishes, Georgina
Posted 4 months ago
Ordering is so simple, appreciated the personal email to say items I'd ordered were out of stock and the replacement suggestion. The steak substituted fed 3 and was delicious bonus points as the cost was less. Looking forward ordering again soon 😃
Helpful Report
Posted 4 months ago
Dear Ruth, Thank you so much for your fantastic 5-star rating of Pipers Farm! We are thrilled to hear that you had a great experience with us. Thank you once again for your kind words and for choosing Pipers Farm. Best wishes, Georgina
Posted 4 months ago
I can honestly say that Pipers deliver a fantastic service, wonderful products and I would highly recommend them. The quality of everything I have ordered is excellent and totally delicious!
Helpful Report
Posted 4 months ago
Dear Alison, Thank you so much for your amazing 5-star rating and for taking the time to leave such a kind review for Pipers Farm. We truly appreciate your feedback and support. Once again, thank you for your kind words and for being a valued customer. Best wishes, Georgina
Posted 4 months ago
Brought the diced mutton ,very tender ,made a great curry would definitely buy again
Helpful Report
Posted 4 months ago
Dear Christine, Thank you so much for your wonderful 5-star rating of Pipers Farm! We truly appreciate your support and are thrilled to hear that you enjoyed our Diced Mutton. It's fantastic to know that it was very tender and made a great curry. We take pride in providing quality products, and your positive feedback means a lot to us. Thank you again for your loyalty and ongoing support. Best wishes, Georgina
Posted 4 months ago
Good quality produce. Very reliable. Very much recommend.
Helpful Report
Posted 4 months ago
Dear Susan, Thank you so much for your wonderful 5-star rating of Pipers Farm! We are thrilled to hear that you consider our products to be of good quality and find us to be reliable. Thank you once again for your kind words and for choosing Pipers Farm! Best wishes, Georgina
Posted 4 months ago
After being diagnosed with cancer last year, it was important for me to invest in grass fed, organic, high quality meats. Pipers Farm is the best I have tried. Their turkey burgers with apricot are absolutely delicious.
Helpful Report
Posted 4 months ago
Dear Christine, Thank you so much for your 5-star rating of Pipers Farm! We truly appreciate your support and we are thrilled to hear that our grass-fed, high-quality meats have been able to meet your requirements, especially during such a challenging time. Please feel free to reach out to us if you have any further questions or need assistance with anything. Thank you again for choosing Pipers Farm and for sharing your positive experience! Best wishes, Georgina
Posted 4 months ago
Pipers farm is absolutely amazing - beautifully reared, farm fresh meat and all for the price of your local supermarket 'premium' range - but sooo much tastier.
Helpful Report
Posted 4 months ago
Dear Tom, Thank you so much for your 5-star review of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you find our farm fresh meat to be absolutely amazing. Thank you again for your support and loyalty to Pipers Farm. Best wishes, Georgina
Posted 4 months ago
I’ll order forever if I can! Changing to pipers farm has had such a positive impact on my body and gut health by cutting out processed meat from the supermarkets. Not only is it delicious, but the portion sizes for the price are great! I also moved my dog (Maltichon almost 10yrs) over to home cooked food and she too has meat from Pipers. At her recent check-up the vet said she’s in impeccable shape for her age and her joints and muscles are very strong. I can only put this down to getting pure protein and nutrients from her food. So thank you Pipers Farm 🙏🏼
Helpful Report
Posted 4 months ago
Dear Ashleigh, Thank you so much for your wonderful 5-star rating of Pipers Farm! We truly appreciate your kind words and support. We are thrilled to hear that our products have made such a positive impact on your body and gut health, and that your dog is also enjoying the delicious meat from Pipers Farm. As a loyal customer, your support means the world to us. We are grateful for your trust in Pipers Farm and will continue our commitment to providing you with the highest quality products. Thank you once again for your kind words and for choosing us. Best wishes, Georgina
Posted 4 months ago
I have ordered from this store many times, and everything was fine until recently.About a month ago, I placed an order that didn't arrive on the expected delivery date. Late that night, I saw that the courier had received my order. The next morning, I called the store, and they told me they had given it to the courier. When I expressed my concern about the meat possibly getting unfrozen since the delivery company had my order since the previous day, they rudely responded that they had followed the process and that the order would be fine. However, the order eventually arrived half unfrozen. I sent an email to the store regarding this, but I never received a response.Hoping the issue was a one-time incident, I reordered from them after a month. Unfortunately, my order was six hours late, the box was beaten up and half open, and again, half my order was unfrozen. I don't know if this last issue was the courier's fault, but the store's lack of willingness to help or address the matter has led me to decide that I won't be ordering from this store again.
Helpful Report
Posted 4 months ago
Dear Chrysa,Thank you so much for taking the time to provide us with your valuable feedback about your recent experience with Pipers Farm. We truly appreciate customers like you who share their concerns and help us identify areas where we can improve. We sincerely apologize for the inconvenience and frustration you faced with your recent orders. It is disappointing to hear that your first order arrived half unfrozen and that your second order was not only late but also damaged and partially unfrozen. We understand how important it is for our products to be delivered promptly and in perfect condition, and we deeply regret that we fell short of your expectations on both occasions. We are truly sorry for the lack of response to your email regarding the first issue, as our aim is to acknowledge and address any concerns promptly. I can not see that we have received your email but I would like to help to resolve the matter for you - would you be able to resend the email to me so that I can look into this amd ensure this is fully resolved for you? Hello@pipersfarm.com We genuinely understand your disappointment and frustration, but we would like another chance to make things right. In order to do so, we kindly request you to share any specific steps or measures you would like us to take in order to improve your experience with Pipers Farm. Your insights will be invaluable in helping us prevent similar issues from occurring again. Once again, we thank you for your feedback, and we truly apologize for any inconvenience caused. We appreciate your loyalty as a customer and hope to regain your trust. Warm regards, Liz Customer Relations Team, Pipers Farm
Posted 4 months ago
We buy all of our meat and seafood from Pipers Farm. Ethics, sustainability and the environment are our top priority when sourcing food and we couldn’t ask for a better supplier.
Helpful Report
Posted 4 months ago
Dear Josiah, Thank you so much for your incredible 5-star rating of Pipers Farm! We truly appreciate your support and loyalty as a valued customer. Best wishes, Georgina
Posted 4 months ago
Shoulder of pork ordered. Skin, which was not attached, was unscored. Removing the string to score showed the roll to be full of offcuts. Meat when cooked was tough.
Helpful Report
Posted 4 months ago
Dear Colin, Thank you so much for taking the time to provide us with your feedback on our Native Breed Boneless Pork Shoulder 1kg. We truly appreciate your effort in letting us know about your experience, and we sincerely apologize for the issues you encountered. It is regrettable that you found the inside of the roll filled with offcuts. We apologize for the lack of attention to detail on our part. We do not score the skin as usually, this crisps beautifully without and we are sorry that you did not have this experience. Regarding the meat being tough, we are sorry that it did not meet your expectations. We always strive to deliver the highest quality products, and this feedback is valuable in helping us improve. We would love to hear more from you to understand how we can make things better and ensure this is resolved for you, our email is Hello@pipersfarm.com or telephone us on 01392 881380 Once again, thank you for your feedback, Colin. We greatly appreciate your support and would be grateful for any further suggestions you may have. Rest assured, we will take your feedback seriously and work towards providing a better experience in the future. Kind regards, Liz Pipers Farm Team
Posted 4 months ago
Top quality meats arrive frozen, on day requested, well packaged. Feel happy to order meat from this farm as the animal husbandry seems to be excellent.
Helpful Report
Posted 4 months ago
Dear Vivien, Thank you so much for your wonderful 5-star rating of Pipers Farm! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our top quality meats. We take great pride in our animal husbandry practices and ensure that all our meats arrive frozen, exactly on the day you requested, and are well packaged. It's fantastic to know that our efforts are being noticed and appreciated by amazing customers like yourself. Thank you for being a loyal customer and for choosing Pipers Farm. We are truly grateful for your continued support. Best wishes, Georgina
Posted 4 months ago
Fantastic quality, would highly recommend to all. I've tried a variety of products - all meat excluding lamb - and it's high quality and delicious.
Helpful Report
Posted 4 months ago
Dear Alice, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and recommendation. We are thrilled to hear that you've tried a variety of our meat products and found them to be of exceptional quality and delicious. Your loyalty as a customer means the world to us! We look forward to serving you again and providing you with more high-quality products that will continue to exceed your expectations. If you ever need any assistance or have any special requests, please don't hesitate to reach out. We are here to ensure that your experience with Pipers Farm remains nothing short of amazing. Thank you once again for your support and for being a valued customer! Best wishes, Georgina
Posted 4 months ago
If you are looking for high quality ethically reared meat you will not beat Pipers farm produce .If it wasnt for Pipers farm I would have stopped feeding chicken to my family years and years ago . All that was available back then was sick chicken , denatured and full of nasty things . I guess if you’re reading this you are already a convert and , like me , you can rest assured you are feeding your family sustainably reared meat from a healthy environment.Pipers farm protect and re invigorate the environment for our children’s future so they too can eat healthy food. .
Helpful Report
Posted 4 months ago
Dear Judy, Thank you so much for your amazing 5-star rating of Pipers Farm! We greatly appreciate your support and are thrilled to hear that you are satisfied with the quality of our ethically reared meat. Your kind words truly mean a lot to us. We understand the importance of providing sustainable and healthy food options for families, and we are proud to be a part of your journey in nourishing your loved ones with confidence. Thank you once again for your fantastic review and for being a part of the Pipers Farm community. We look forward to serving you with our finest products in the future! Best wishes, Georgina
Posted 4 months ago
Beautiful meat short rib beef! Will be ordering again...delivery on time. Recommend? YES most definitely.
Helpful Report
Posted 4 months ago
Dear Mel, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you enjoyed our beautiful Short Ribs. We are delighted to know that you will be ordering again and that our delivery was on time. Your recommendation means a lot to us, and we are grateful for your support. We will continue working hard to provide you with the best quality meat and ensure timely deliveries. Once again, thank you for choosing Pipers Farm. We look forward to serving you again in the future! Best wishes, Georgina
Posted 4 months ago
I go to Piper's Farm for their excellent value and tasty cheaper cuts of meat. This, and for Easter and Christmas treats - goose is especially good.
Helpful Report
Posted 4 months ago
Dear Andrew, Thank you so much for your outstanding 5-star rating of Pipers Farm! We truly appreciate your support and loyalty as a valued customer. Best wishes, Georgina
Posted 4 months ago
Recently purchased whole free range chicken .. excellent . Also Pork steaks which my husband said were so succulent and full of taste .. thank you .
Helpful Report
Posted 4 months ago
Dear Maria, Thank you so much for your fabulous 5-star rating of Pipers Farm! We truly appreciate your kind words and support. Best wishes, Georgina
Posted 4 months ago
Some of the best meat I've had. The ethics behind pipers farm is fantastic.
Helpful Report
Posted 4 months ago
Dear Matthew, Thank you so much for your enthusiastic 5-star rating of Pipers Farm! We truly appreciate your support and kind words. We are thrilled to hear that you consider our meat to be some of the best you've ever had. As a company, Pipers Farm takes great pride in ensuring that every product we provide is of the highest quality and flavour. Moreover, we are truly passionate about maintaining ethical farming practices, which is why we invest so much effort into our farming system. It means a lot to us that you appreciate the ethics behind Pipers Farm. Thank you again for sharing your positive experience, Matthew. We truly value your feedback and look forward to serving you for many years to come. Best wishes, Georgina
Posted 4 months ago
Ordered a few weeks in advance for a special occasion, unfortunately not delivered on that day, delivery company fault not Pipers tbf, I did get notice in time to rush out and purchase others goods for the day. Arrived following day day but totally defrosted, had too much so asked if okay to refreeze which I reluctantly did. Get 4 stars for the sausage I have eaten as very good, delivery very poor mind.
Helpful Report
Posted 4 months ago
Dear Glen, Thank you so much for taking the time to rate Pipers Farm with 4 stars. We truly appreciate your feedback and support. We apologize for any inconvenience caused by the delayed delivery, which was the fault of an operational issue with the delivery company but we are glad to hear that you managed to make alternative arrangements for your special occasion after we let you know about the delay. We apologize for the defrosted state of the products upon arrival. We understand your hesitation to refreeze them, but we're glad to hear that the sausages you did enjoy were very good. We appreciate your understanding in this matter and would like to assure you that we strive to improve the delivery service to offer a better experience in the future. Once again, thank you for your valuable feedback and your time on the telephone this morning. I do hope that you make use of the little discount we arranged for you to treat yourself to some more of our delicious sausages! We look forward to serving you again in the future. Best regards, Liz - The Pipers Farm Team
Posted 4 months ago
Kept well informed on delivery, loved the information booklets. We had a familey Sunday dinner the beef was the star, amazing, best beef joint I have ever had. John
Helpful Report
Posted 4 months ago
Dear John, Thank you so much for your incredible 5-star rating of Pipers Farm! We genuinely appreciate your support and are thrilled to hear that you had such a fantastic experience with us. We are also delighted to know that you were kept well informed throughout the delivery process and enjoyed our information booklets. It's our goal to ensure that our customers are well-informed and have all the necessary details about our products. Furthermore, we are absolutely thrilled that the beef joint stole the show during your family Sunday dinner! We take immense pride in providing the best quality meats, and your kind words about the beef being the best you've ever had truly mean the world to us. Thank you once again for your kind words and for choosing Pipers Farm. We look forward to serving you again in the future! Warm regards, Liz - Pipers Farm
Posted 4 months ago
Pipers Farm is rated 4.9 based on 6,201 reviews