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Pipers Farm Reviews

4.9 Rating 6,201 Reviews
97 %
of reviewers recommend Pipers Farm
4.9
Based on 6,201 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pipers Farm Reviews

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

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Recently I bought a few bits from you I tried the belly pork joint the other day and OMG best pork I’ve ever had, can’t wait to try the other bits many thanks
Helpful Report
Posted 4 months ago
Dear Sue, Thank you for your review of Pipers Farm! We truly value your feedback and appreciate your continued support. We're thrilled to hear that the Native Breed Pork Belly was tasty! We work tirelessly to ensure the utmost quality and taste in each and every product we offer. Once again, thank you for your continued support and for taking the time to share your experience with us. Best regards, Katrina
Posted 4 months ago
Always excellent quality meat, never been dispappointed! Considering the high welfare standards, the pricing is also more than reasonable. We don't eat much meat in our house but when we do...Pipers Farm is our butcher of choice :)
Helpful Report
Posted 4 months ago
Dear Anne, Thank you for your review of Pipers Farm! We truly value your feedback and appreciate your continued support. We're delighted to hear that you are satisfied with the quality of the items you've purchased from us. We work tirelessly to ensure the utmost quality and taste in each and every product we offer. Once again, thank you for your continued support and for taking the time to share your experience with us. Best regards, Katrina
Posted 4 months ago
The food at Pipers is second to none. And this is proven by the fact that we have bought our meat from them ever since they first started trading and delivered to us weekly in their own little van. However, currently we have ongoing problems with DPD as their chosen courier. They continually deliver to the wrong address, which means we have to hunt for the parcel before the contents defrost. Last week's delivery was the worst yet as their parcel was left at the wrong address as usual, at the roadside on top of a box in full sun (picture below). Had we not found it the contents would surely have been spoiled. I phoned Pipers to let them know and the lady I spoke to promised to have a word with DPD and get back to me - she did not. I was then both surprised and annoyed to have the phone put down on me towards the end of my conversation while I was still speaking. If Pipers have recorded the call they can check this. This is NOT customer service. Regrettably we will not be ordering again.
Helpful Report
Posted 4 months ago
Dear John and Jenni , Thank you so much for your 4-star rating and for being a loyal customer of Pipers Farm. We truly appreciate your continued support over the years and we are grateful to have you as part of our community. We apologize for the ongoing problems you've been experiencing with DPD, our chosen courier. We understand how frustrating it can be when deliveries are made to the wrong address and the contents are at risk of spoiling. We assure you that we take this matter seriously and we are working diligently to address it with DPD. We are sorry to hear about the lack of follow-up communication and I apologise that my follow up email was not received and I thank you for your time on the phone today - I resent the email after our call and I do hope the email has now been received? Once again, thank you for your loyalty and for bringing these issues to our attention. We value your feedback and rest assured that we are committed to continually improving our services. Please feel free to reach out to us if you have any further concerns or if there's anything else we can do to assist you. Warm regards, Liz, Pipers Farm
Posted 4 months ago
We’ve been ordered bones for our huskies and they just loving them! The deliveries are quick and come on the exact day requested. High quality for good prices
Helpful Report
Posted 4 months ago
Dear Katherine, Thank you for your review of Pipers Farm! We truly value your feedback and appreciate your continued support. We're delighted to hear that your huskies, are enjoying our products! We work tirelessly to ensure the utmost quality and taste in each and every product we offer. Once again, thank you for your continued support and for taking the time to share your experience with us. Best regards, Katrina
Posted 4 months ago
PIPERS FARM consistently give good service with a choice of delivery date - the quality of meat is dairy is unavailable to me locally so having an online shop that supplies quality products is very reassuring.
Helpful Report
Posted 4 months ago
Dear Stella, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your support and loyalty as a valued customer. We are thrilled to hear that you've had consistently good service from us, and we deeply value your satisfaction. Our commitment to providing a reliable choice of delivery dates and maintaining the highest quality of meat and dairy products is paramount to us. We understand the importance of having access to such premium items, especially when they are unavailable locally. It's incredibly reassuring for us to know that our online shop can meet your expectations and provide you with the quality products you desire. Once again, thank you for your glowing review and for being a loyal customer of Pipers Farm. We look forward to continuing to serve you with excellence. Best wishes, Georgina
Posted 4 months ago
Excellent quality! The tastiest pork sausages that I've had in years. The quality rearing of the livestock really comes through in the flavour of the meat. I was equally impressed with the chilled packaging. I can't wait to taste the lamb.
Helpful Report
Posted 4 months ago
Dear Paul, Thank you for your review of Pipers Farm! We truly value your feedback and appreciate your continued support. We're delighted to hear that the Pork Sausages were tasty! We work tirelessly to ensure the utmost quality and taste in each and every product we offer. Once again, thank you for your continued support and for taking the time to share your experience with us. Best regards, Katrina
Posted 4 months ago
I ordered as a gift delivery was good and delivered when said. Not sure about the contents as it’s a gift. The box it came in was completely broken it had a tear all down the side so I couldn’t use it to give the gifts in. I had to go a get a basket instead.
Helpful Report
Posted 4 months ago
Great service and packaging - good quality meat which tastes great and has the highest welfare which is important to me - thank you 🤩
Helpful Report
Posted 4 months ago
Dear Jenna, Thank you so much for your glowing 5-star rating of Pipers Farm! We truly appreciate your kind words and support. It brings us immense joy to know that our service and packaging met your expectations. We take great pride in delivering good quality meat that not only tastes delicious but also ensures the highest welfare standards. It's wonderful to hear that this aspect is important to you as well. We are incredibly grateful for your loyalty as a customer. Your continued support means the world to us. If there's ever anything we can do to make your experience even better, please don't hesitate to reach out! We look forward to serving you again soon! Best wishes, Georgina
Posted 4 months ago
This the most freshest and tasty meat you could ever try.
Helpful Report
Posted 4 months ago
Thank you so much, Mark, for your amazing 5-star rating of Pipers Farm! We genuinely appreciate your kind words and are thrilled that you found our meat to be the freshest and tastiest you've ever tried. Your fantastic feedback means the world to us. We look forward to serving you with more delicious and high-quality produce in the future.
Posted 4 months ago
Ordered an assortment of meat, cheese and butter. Only tried the sausages, mince and butter so far. It is easy to say this is the best tasting produce I have ever tasted.
Helpful Report
Posted 4 months ago
Dear Mark, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your support and are thrilled to hear that you loved the assortment of meat, cheese, and butter that you ordered. We're delighted to know that you've already had the chance to try our products, and we're even more thrilled that you found them to be the best-tasting produce you've ever had. That means the world to us, as we strive to provide our customers with the highest quality and most delicious products. Your kind words are incredibly encouraging, and they motivate us to maintain our commitment to flavour, sustainability, and ethical farming practices. We look forward to serving you again soon and providing you with more exceptional culinary experiences. Thank you again for your support and for choosing Pipers Farm! Best wishes, Georgina
Posted 4 months ago
👍😓👍👍👍👍👌👌👌👌👌
Helpful Report
Posted 4 months ago
Dear Kevin, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Best wishes, Georgina
Posted 4 months ago
Easy site to work on no problems with order came on date stated all well packed ready for the freezer will buy again.
Helpful Report
Posted 4 months ago
Dear Anthony, Thank you so much for taking the time to rate Pipers Farm with 4 stars. We really appreciate your support and loyalty as our customer. Your feedback means a lot to us! We are thrilled to hear that you found our website user-friendly and had no issues with your order. It's fantastic to know that everything arrived on the expected date and was well-packed, ready for the freezer. Your satisfaction is our top priority, and we are always striving to provide you with the best service possible. Once again, thank you for being such a loyal customer. We look forward to serving you again in the future! Best wishes, Georgina
Posted 4 months ago
I am always very happy with the quality of the meat and the fish.
Helpful Report
Posted 4 months ago
Dear Catherine, Thank you so much for your fantastic 5-star rating of Pipers Farm! We really appreciate your kind words and support. Best wishes, Georgina
Posted 4 months ago
Always excellent quality produce and the team are very helpful.
Helpful Report
Posted 4 months ago
Dear Susan, Thank you so much for awarding Pipers Farm with a fantastic 5-star rating! We appreciate your loyalty and ongoing support. Best wishes, Georgina
Posted 4 months ago
As I said in my previous review,disapointed
Helpful Report
Posted 4 months ago
Hi Brenda. Thank you so much for taking the time to share your feedback about your experience with Pipers Farm. We truly appreciate it! We constantly strive to provide the best quality products and an exceptional shopping experience. I am sorry that your experience with our Native breed Pork Belly fell below our usual high standards. Pork Belly is one of our most Highly rated products and I would be happy to send you a replacement so that you can experience the true Pipers Farm Pork Belly. I feel confident that your experience will be better with the rest of your order and If there is anything else we can assist you with or if you would like to arrange a replacement Pork Belly for you, please do not hesitate to get in touch us either by email or on the telephone on 01392 881380 Once again, thank you for choosing Pipers Farm and for your valuable feedback. We are grateful to have you as a customer and we look forward to serving you again soon! Warmest regards, Liz Pipers Farm Customer Support Team
Posted 4 months ago
First time I've bought from you and cooked the belly pork yesterday. I was very disappointed with it, it was very tough, even after three hours on low heat, I just hope the rest of the orrder will be better ?
Helpful Report
Posted 4 months ago
Hi Brenda. Thank you so much for taking the time to share your feedback about your experience with Pipers Farm. We truly appreciate it! We constantly strive to provide the best quality products and an exceptional shopping experience. I am sorry that your experience with our Native breed Pork Belly fell below our usual high standards. Pork Belly is one of our most Highly rated products and I would be happy to send you a replacement so that you can experience the true Pipers Farm Pork Belly. I feel confident that your experience will be better with the rest of your order and If there is anything else we can assist you with or if you would like to arrange a replacement Pork Belly for you, please do not hesitate to get in touch us either by email or on the telephone on 01392 881380 Once again, thank you for choosing Pipers Farm and for your valuable feedback. We are grateful to have you as a customer and we look forward to serving you again soon! Warmest regards, Liz Pipers Farm Customer Support Team
Posted 4 months ago
Super quality meat . Can order with confidence. They also stock more unusual budget friendly cuts .
Helpful Report
Posted 4 months ago
Dear Sue, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and continued support as a loyal customer. Best wishes, Georgina
Posted 4 months ago
Pipers farm are amazing to deal with super helpful and are always willing to assist, they support local farmers and the produce is incredible. I will only ever order through them, as grass fed and hormone free produce is important to my health.
Helpful Report
Posted 4 months ago
Dear Jill, Thank you so much for your 5-star rating of Pipers Farm! We truly appreciate your feedback and support. We are thrilled to hear that you find Pipers Farm amazing to deal with. Our team takes great pride in providing exceptional service and always being ready to assist. Supporting local farmers and delivering incredible produce is at the heart of what we do, and we're delighted to know it aligns with your values. Thank you once again for your kind words and for being such a valued customer. Best wishes, Georgina
Posted 4 months ago
Amazing high quality produce , I always order the Grass fed beef mince and stewing steak and sausage. The sustainable box turns up once a month all frozen and packaged beautifully, thank you pipers farms 🙏 Supporting local farmers is important to keep high quality produce and farming alive rather than the corporate chains, that do not care.
Helpful Report
Posted 4 months ago
Dear Jill, Thank you so much for your wonderful 5-star rating of Pipers Farm! We truly appreciate your kind words and continued support. Best wishes, Georgina
Posted 3 months ago
I was looking for sausages that contain no toxic additives. I found them, and they are absolutely delicious! I bought each flavour to try, and am blown away. I'm finding it less and less acceptable to buy supermarket ultra processed food. Our farmers need us back! I will be a returning customer!
Helpful Report
Posted 4 months ago
Dear Zoe, Thank you so much for taking the time to leave us a 5-star rating for Pipers Farm. We are thrilled to hear that you found our sausages to be absolutely delicious and that you enjoyed trying each flavour. We completely understand your concern about toxic additives in food, and we are proud to offer products that are free from such additives. At Pipers Farm, we prioritise the use of natural ingredients to ensure the highest quality and taste in our products. Your support is greatly appreciated, and we wholeheartedly agree with your sentiment about supporting local farmers. By choosing to prioritise ethically-sourced, less processed food, we can make a positive impact on both our health and the environment. Thank you once again for your kind words, Zoe. We look forward to serving you as a returning customer! Best wishes, Georgina
Posted 4 months ago
Pipers Farm is rated 4.9 based on 6,201 reviews