Pipers Farm Reviews

Name: Pipers Farm
Address: King's Mill Road, Cullompton, King's Mill Road, Cullompton, Devon
Rating: 4.85

4.9 Rating 6,298 Reviews

96 %

of reviewers recommend Pipers Farm

4.9

Based on 6,298 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

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Pipers Farm 3 star review on 1st December 2023

TOMAS SUTKAITIS

Pipers Farm 5 star review on 25th October 2023

Aaron Monington-Russo

Pipers Farm 5 star review on 11th October 2023

Kerry Eaton-Griffin

Pipers Farm 5 star review on 5th September 2023

Jan Greener

Pipers Farm 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lack of communication on delivery delay due to IT outage - had paid for next day delivery too. Had to force an update out of the company - not the best customer service. Product itself great as always.”

Helpful Report

Posted 2 months ago

Hi Rebecca, Thank you for the review, and we are sorry that you experienced issues regarding your delivery as we did have 2 days where we were unfortunately disconnected from our system due to a cable being severed elsewhere. If you ever do require further information regarding an order, please do contact us directly on 01392 881380. Best Wishes, James

Posted 2 months ago

“Lovely produce and efficient delivery. Will be going back for more!”

Helpful Report

Posted 2 months ago

Dear Cheryl, Thank you for your 5-star review, your kind words and positive feedback are truly appreciated. We look forward to serving you again soon and providing you with more high-quality products that you can enjoy. Best Wishes, James

Posted 2 months ago

“I love the meat I get from Piper's Farm - I'm particularly keen on the chipolatas for the grandchildren as they have no additives.”

Helpful Report

Posted 2 months ago

Dear Rita, Thank you so much for the 5-star rating, we're so pleased that you're enjoying the meat that you have purchased. And being able to get items without having a list of ingredients to read through is always such a relief isn't it! Best Wishes, James

Posted 2 months ago

“Great ethos: from birth to death the animals are cared for and their needs considered. This matters hugely to me. If I am going to eat meat I want that animal to have lived the best life and died the best death. The meat is wonderfully flavourful and very healthy for me, lots of omega 3 and good fats. I shop carefully, look for special offers and what is in season, and know that what I buy from Pipers Farm is the best I can do for myself and the animals involved. Thank you.”

Helpful Report

Posted 2 months ago

Dear Susanna, Thank you so much for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your support and kind words regarding our mission, it truly means a lot to us. We wholeheartedly agree with you that caring for our animals and considering their needs is of utmost importance. We share your belief that if we choose to consume meat, it is essential that the animals have lived the best life possible and have received the most humane treatment until the very end. It's wonderful to hear that you find our meat wonderfully flavourful and healthy. We admire your careful shopping habits and use of seasonal produce, and we're thrilled to be able to provide you with the best quality products for both yourself and the animals involved. Above all else we believe passionately about farming in harmony with nature. Best Wishes, James

Posted 2 months ago

“Absolutely fantastic company. I’m very impressed with the box of goodies I received, the prices, how it was packaged and the delivery time. Got 2 new very happy customers!”

Helpful Report

Posted 2 months ago

Hi, Thank you so much for the 5-star rating! Our principles have not changed for 30 years and you can rest assured that we will continue to produce food that you can trust completely. We are so pleased that you've enjoyed everything and we hope to see you back again soon. Best Wishes, James

Posted 2 months ago

“Beautifully packaged cheeses and chutneys with cool blocks inside. Slightly disappointed in the cling wrap of the stilton cheese, looked as if it had been wrapped in cling film in a hurry - would have like vacuum sealed or wax paper with it's origin (no date or where from) but other than that, a lovely gift.”

Helpful Report

Posted 2 months ago

Dear Josephine, Thank you so much for taking the time to rate Pipers Farm. We truly appreciate your feedback and are glad to hear that you enjoyed our beautifully packaged cheeses and chutneys with the cool blocks inside. We apologise for any disappointment caused by the cling wrap of the stilton cheese. We are always working on improving our packaging and appreciate your suggestion for vacuum sealed or wax paper with its origin and date. We will definitely take this into consideration for future improvements. Best Wishes, James

Posted 2 months ago

“Great produce with a reliable delivery service. I feel I’m getting the best quality produce whilst also ensuring a low environmental impact.”

Helpful Report

Posted 2 months ago

Dear Katie, Thank you for the 5-star review and kind words! We are so happy to hear that you are enjoying the products and also looking out for the environment. Best Wishes, James

Posted 2 months ago

“The meat from Pipers Farm is literally nothing like anything you can buy in the Supermarket. I am particularly impressed with the diced pork. It is tender and tastes like I remember pork used to taste as a child. There is no comparison with any supermarket equivalent. Delivery is efficient and always on time and the packaging is super impressive.”

Helpful Report

Posted 2 months ago

Dear Tracy, Thank you so much for your outstanding 5-star rating of Pipers Farm! We truly appreciate your support and feedback. It's heart-warming to hear that it brings back childhood memories for you. At Pipers Farm, we take great pride in delivering an exceptional product that cannot be compared to anything found in supermarkets. Best Wishes, James

Posted 2 months ago

“Please can someone contact me as I haven’t received my order , it was due on the 11 th”

Helpful Report

Posted 2 months ago

Dear Maria, Thank you for contacting us, I can see that my colleague has responded to your email yesterday if you can please respond with the information requested then we can assist you further. Best Wishes, James

Posted 2 months ago

“I have been ordering from Pipers Farm for several years now and the service I have received is second to none. I only eat meat as a treat but will only purchase meat from Pipers as I know it has been raised with animal welfare and consideration for nature at its heart - things that are very important to me.”

Helpful Report

Posted 2 months ago

Dear Judith, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and continued support. As a loyal customer who has been ordering from us for many years, we are thrilled to hear that our service has always met your expectations. We take great pride in ensuring that our meat is raised with the utmost consideration for welfare and nature. Your support means the world to us, and we are genuinely grateful to have customers like you who prioritise these important aspects. We will continue to strive to provide you with the highest quality products and service that you deserve. Best Wishes, James

Posted 2 months ago

“Delivery was very quick and everything arrived perfectly packaged. We wanted to try more sustainable British produce and the quality is a stark jump from average supermarkets. Very impressed with our first order”

Helpful Report

Posted 2 months ago

Dear Sian, Thank you so much for giving Pipers Farm a 5-star rating! We are so pleased to hear that you had such a positive experience with us. We appreciate your kind words about the delivery and packaging. We take great care in ensuring that everything arrives in perfect condition and within a timely manner. It's fantastic to hear that you have chosen to explore more sustainable British produce with us. We strive to provide the highest quality products that are a cut above what you would find in average supermarkets. We're delighted that you noticed the difference in quality! Best Wishes, James

Posted 2 months ago

“Great products, great friendly, quick service, amazing business”

Helpful Report

Posted 2 months ago

Hi Claudia, Thank you so much for the outstanding 5-star review. Hearing this feedback from our customers is so important and to hear that you have enjoyed everything so much is excellent news. We look forward to see you back again soon. Best Wishes, James

Posted 2 months ago

“The meat was well packaged and presented. Very flavoursome and soft. I would definitely order again.”

Helpful Report

Posted 2 months ago

Hi Amanda, Thank you for the kind words regarding the items you ordered, we are glad to hear that you found the meat flavoursome and soft as we do always aim to provide the best quality meat that's been raised in harmony with nature. Best Wishes, James

Posted 2 months ago

“Delivery always on time and customer service always prompt to help.”

Helpful Report

Posted 2 months ago

Hi Claudia, Thank you for the 5-star review, we are always happy to hear that your delivery arrived on time and that our customer service was up to the high standards that you've come to expect. Best Wishes, James

Posted 2 months ago

“I purchased loads of grass fed meat from Pipers Farms and yesterday and when the delivery arrived I took out a Venison burger to defrost immediately so I could have a taste and my answer is at the end of this email, I then cooked a "Neck of Lamb" in my slow cooker yesterday and WOW to the meat on both accounts - although it is dearer than the Supermarkets the taste difference is unbelievable supermarket meat is unbelievably NASTY compared to grass fed meats, so it's BYE BYE SUPERMARKET RUBBISH AND HELLO PIPERS FARM AND THAT IS MY HONEST OPINION GIVE IT A TRY AND SEE WHAT YOU THINK YOU WILL NEVER GO BACK. FOOD WAS PACKED PROFESSIONALLY AND WAS STILL FROZEN ON ARRIVAL. 👍”

Helpful Report

Posted 2 months ago

Dear Jan, Thank you for the excellent 5-star review ! We are so pleased to hear that your delivery arrived quickly and was still frozen, we do our best to make sure that we are careful with our customers items and that they arrive with the ice packs and wool insulation. We passionately believe in producing wholesome natural food that has been grown with respect for nature. Our principles have not changed for 30 years and you can rest assured that we will continue to produce food that you can trust completely, so we hope to see you back again soon. Best Wishes, James

Posted 2 months ago

“Excellent goods and excellent service”

Helpful Report

Posted 2 months ago

Dear Christine, Thank you so much for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your support and are thrilled to hear that you enjoyed your experience with us. Best Wishes, James

Posted 2 months ago

“Excellent products always fresh and delivered on time with great packaging recommended”

Helpful Report

Posted 2 months ago

Hi Peter, Thank you for the 5-star review, we are pleased to hear that everything arrived on time and well packed to ensure that your items arrive nice and cold! Best Wishes, James

Posted 2 months ago

“Excellent duck and sausages and great service”

Helpful Report

Posted 2 months ago

Dear Sarah, Thank you for the 5-star review, we are so happy to hear that you have enjoyed the duck and the sausages! Bes tWishes, James

Posted 2 months ago

“We have received our first delivery and was pleased with the easy process of ordering and delivery. The quality of produce is fabulous. I would highly recommend Pipers Farm”

Helpful Report

Posted 2 months ago

Hi Dee, Thank you for the 5-star review, we are so pleased that your first delivery arrived and you've been enjoying the produce that you ordered! Bes tWishes, James

Posted 2 months ago

“The venison fillet was delicious as was the mutton leg. The venison shank is still to be consumed…”

Helpful Report

Posted 2 months ago

Dear Sandra, Thank you for the 5-star review, we hope you enjoy the Venison Shank as much as you did with the Fillet and Cull Yaw Leg of Mutton! Best Wishes, James

Posted 2 months ago

Pipers Farm is rated 4.9 based on 6,298 reviews