Pines and Needles Reviews

Name: Pines and Needles
Rating: 4.19

4.2 Rating 2,483 Reviews

68 %

of reviewers recommend Pines and Needles

4.2

Based on 2,483 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

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Pines and Needles 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is a nice tree but needle are dropping very fast.”

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Posted 54 years ago

“lovely tree”

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Posted 54 years ago

“Polite, friendly and prompt service. Extremely happy.”

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Posted 54 years ago

“Tree exceeded our expectations! It's stunning!”

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Posted 54 years ago

“I came to you because i had such excellent service previously,but today having just got in from miami, where you are continually met with service with a smile, I was told it would cost me extra to stand the tree up in its standâ¦.. maybe it is an extra cost, but it would of been helpful and in christmas spirit to help and not to have just left the tree on the floor blocking the main walk wayâ¦â¦ they gave me no explanation about how the stand works, nothing faintly giving, and to be frank pretty rude.I spent quite a lot of money with you for this service in the aim to help me out a little.”

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Posted 54 years ago

“tree was gorgeous”

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Posted 54 years ago

“Another excellent tree. Thank you.”

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Posted 54 years ago

“NICE TREE AND SHAPE”

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Posted 54 years ago

“Guys were super. Fast, clean and polite :)”

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Posted 54 years ago

“dafdas ds\nga\nds \ngdsga”

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Posted 54 years ago

“a s\nagsd\n gsad\ng sa\n gsag asfg sag sag sag”

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Posted 54 years ago

“a s\nagsd\n gsad\ng sa\n gsag asfg sag sag sag”

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Posted 54 years ago

“a s\nagsd\n gsad\ng sa\n gsag asfg sag sag sag”

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Posted 54 years ago

“a s\nagsd\n gsad\ng sa\n gsag asfg sag sag sag”

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Posted 54 years ago

“adsf dsa\nf ds\na \ndsag \ns”

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Posted 54 years ago

“The tree is less beautiful than previous ones.”

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Posted 54 years ago

“Really expensive setup for just 2 guys dropping off a tied up tree set in a foot. The tree was not even straight and i had to cut the mesh off. Felt ripped off wont use you guys again.”

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Posted 54 years ago

“first time using P&N and we're happy to say how satisfied we were with the delivery and setup of our tree by Ish. My wife was very happy with the service and I imagine we'll be using Pines and Needles again!”

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Posted 54 years ago

“lovely!”

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Posted 54 years ago

“would have been good to be advised on an appropriate base for such a big tree. We have a cast iron one already that held our 7ft tree last year, but I think it was too much this year and it toppled over in the night smashing all the baubles!!”

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Posted 54 years ago

Pines and Needles is rated 4.2 based on 2,483 reviews