“
Pines and Needles have supplied our family with trees for some years. The trees have consistently been of great quality. The delivery, set up and collection have worked perfectly and their customer service team are top quality. They respond to questions very promptly and deal with any issues. I have no hesitation in recommending a very good company.
”
posted 1 week ago
- Alan K
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I have not yet received my order but I’m sure it will as beautiful as it looks! Just wanted to say that the communication and service from this company has been amazing, having gone above and beyond to promptly sort out my query. Wouldn’t hesitate to buy from them again!
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posted 4 weeks ago
- Christine S
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Not only are the trees excellent (great shape and minimal shedding from our Nordman fir), but the customer service is outstanding.
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posted 3 months ago
- Emily
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Excellent and friendly service and good-quality tree
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posted 6 months ago
- Kathy R
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It was a perfect experience. Very beautiful tree and nice service.
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posted 7 months ago
- Evgeniia O
“
The quality of the trees are always very good. We've ordered from Pines and Needles for years. The delivery team are always lovely and we get an allocated time slot - they are always on time. They offer a collection service too for after Christmas which we always use too. Their website is easy to use and we sometimes get sent discount codes from them too which really helps out.
”
posted 7 months ago
- Kayleigh P
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Great service. Very fast and efficient. I am very satisfied, thanks!
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posted 7 months ago
- Yixing W
“
Thank you, Pines and Needles for bringing our family true Christmas joy and festive feeling. Our tree was fantastic, very green and just the right size. Outstanding service from the team. It's been over three weeks and our tree is still perky and green, almost a shame to give it away. We loved our tree - wishing the whole Pines and Needles team luck and prosperity in the new 2024! Thank you!
”
posted 10 months ago
- Juls
“
My daughter picked up a Christmas tree on Christmas Eve from Pines and Needles in Ealing Broadway at an excellent price but unfortunately did not think ( as they do) to pick up a stand. Try put up a tree without one! Thankfully when we went back Kedar very kindly helped us out. Thank you very much Kedar. Excellent customer service.
”
posted 10 months ago
- Bina
“
Troy from Beddington has helped us pick our very first real Christmas tree. He was so helpful and offered an outstanding service! Thank you.
”
posted 10 months ago
- Tim
