Pindrop Hearing Reviews

Name: Pindrop Hearing
Rating: 4.89

4.9 Rating 596 Reviews

77 %

of reviewers recommend Pindrop Hearing

Company Reviews

Metrics

Info

4.9

Based on 596 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Pindrop Hearing:

Pindrop Hearing is an industry leading, independent Audiology practice providing the very highest standards of clinical Audiology in London. We specialise in Diagnostic Hearing and Balance tests, the latest and most sophisticated digital hearing aids, ear wax removal, tinnitus rehabilitation and Paediatric Audiology.

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Phone:

0207 487 2660

Email:

info@pindrophearing.co.uk

Location:

41 Harley Street, London,
W1G 8QH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service - everything was explained really well with pictures of my ears before wax removal and after - amazing service - I visited the Winchmore Hill branch”

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Posted 1 year ago

“Thank you very much. The ear wax removal was quick and painless and the lovely lady who administered the procedure was extremely efficient and helpful”

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Posted 1 year ago

“The service and professionalism at Pindrop is superb. Such lovely people, quick and efficient. I could not recommend them more. I had the wax removed from my ear and I can already notice the difference ! Patrick McGrath”

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Posted 1 year ago

“I turned to Pindrop when I became aware that I was having difficulty hearing people wearing masks; clearly, I was in part, lipreading. The extensive Pindrop hearing test proved that I had lost hearing across all frequencies, and I went on to having hearing aids. During the process, for my convenience, I visited two Pindrop locations - Winchmore Hill and Harley Street. I found the staff at both to be friendly and very welcoming. Shivanie was outstanding as she explained fully what she was doing, the test outcomes and choices of hearing aid available. After fitting and the scheduled return visit for adjustment the difference in my hearing is amazing. The whole team are to be complimented, with Shivanie being a real credit to the organisation.”

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Posted 1 year ago

“As before, Shivanie did a highly professional job with courtesy and clarity”

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Posted 1 year ago

“I couldn't fault a single thing. Lovely people and lovely service. Thankyou!”

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Posted 1 year ago

“I visited the Winchmore Hill branch. A very friendly professional experience from start to finish. Assessment was the most thorough I have had, with everything being clearly explained. Would not hesitate to recommend.”

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Posted 1 year ago

“I visited the Winchmore Hill practice. Overall great professional service. The thing I would like to mention is that before my hearing test, as part of the initial checks, I was advised by the audiologist to clear my ear of wax. She did mention that this would cost extra and would not be covered by the insurance cover through which I was given the appointment. I thought I was in a position without much choice as if I had not opted for the wax removal then the hearing test results would have been distorted. It would have helped if any such extras are advised prior to the visits to enable the patient to connect with the Insurance providers to obtain pre-approval.”

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Posted 1 year ago

“I visited the Harley Street clinic on recommendation from a colleague after waking up with a blocked ear. The explanation of the treatment and pricing was very clear and the procedure painless. It is wonderful to hear again without everything being muffled. I would definitely recommend them.”

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Posted 2 years ago

“Excellent service in all respects.”

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Posted 2 years ago

“Seen on time and procedure caried out painlessly”

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Posted 2 years ago

“Pindrop’s clinic on King’s Road is set up to a very high technical standard and offers a highly professional testing service. Their clinician, a graduate of Witwatersrand, made recommendations tailored to my particular needs and budget. I am thrilled with the result, app-controlled hearing aids which have restored clarity and can be flexed for different environments. Congratulations and thanks to all concerned.”

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Posted 2 years ago

“This was my second visit to Pindrop, after a period of two years, for wax removal. I once again found the whole experience very satisfactory. Booking, via the website, was easy with a number of slots being available. I was greeted warmly at reception and the whole procedure was carried very competently. At all times I was advised what to expect and a positive outcome ensued - I can now hear again!”

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Posted 2 years ago

“Highly recommended - visit this morning, thank you.”

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Posted 2 years ago

“A friendly, efficient and professional service in a clean and relaxed environment.”

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Posted 2 years ago

“Really nice team, very welcoming and understanding. Happy to recommend.”

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Posted 2 years ago

“Excellent customer service explains everything very clearly. Thank you!”

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Posted 2 years ago

“I'm so grateful to have had a thorough hearing test at Pindrop. A detailed account of my hearing issue was taken followed by series of tests. The procedures were described in full and the results explained. I left with a printed analysis and recommendations going forward. All of the staff were friendly and polite. The consulting rooms are bright and very well equipped. Most importantly for me, I trust the results and recommendations.”

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Posted 2 years ago

“I rate Pindrop very highly indeed. Nothing is too much trouble, the staff are all excellent - attentive, thorough and professional and they have improved my hearing enormously. What I particularly appreciated was that my first session didn't involve my buying an expensive hearing aid. Instead I was recommended to see an ENT surgeon and have grommets fitted. When you get that sort of advice and support you know you're in good hands. Thoroughly recommended.”

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Posted 2 years ago

“From the receptionist to the audiologist I had excellent treatment. The audiologist explained exactly what tests he would be performing and following these tests he showed me the graph and that my hearing loss was so minimal that I did not need a hearing aid. Coming from a company selling hearing aids I found that a delightful surprise.”

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Posted 2 years ago

Pindrop Hearing is rated 4.9 based on 596 reviews