Pindrop Hearing Reviews

Name: Pindrop Hearing
Rating: 4.89

4.9 Rating 596 Reviews

77 %

of reviewers recommend Pindrop Hearing

Company Reviews

Metrics

Info

4.9

Based on 596 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Pindrop Hearing:

Pindrop Hearing is an industry leading, independent Audiology practice providing the very highest standards of clinical Audiology in London. We specialise in Diagnostic Hearing and Balance tests, the latest and most sophisticated digital hearing aids, ear wax removal, tinnitus rehabilitation and Paediatric Audiology.

Visit Website

Phone:

0207 487 2660

Email:

info@pindrophearing.co.uk

Location:

41 Harley Street, London,
W1G 8QH

Write Your review

Tell us how Pindrop Hearing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very professional. Would highly recommend. Thank you so much Ms Gami.”

Helpful Report

Posted 4 years ago

“I had my ears micro-suctioned on 24 August 2020 at your headquarters in Harley Street. The treatment went well and was successful - although my right ear felt faintly muffled. I told this to the very pleasant young woman who treated me, and she repeated the treatment on the ear. However, I knew that there was still something different about that ear, and finally went to see one of the consultants at Boots, where I bought my hearing aids originally. She found that there was something wrong with the wiring in that right ear, and quickly fitted new wiring to replace it. Both my ears then functioned perfectly. I have no complaints about the treatment I received at Pindrop, although perhaps all your staff might be well advised to consider suggesting solutions to the client - other than microsuction - that might solve a different problem.”

Helpful Report

Posted 4 years ago

“Very professional and friendly customer service. Everything was explained in a language that was fully understandable.”

Helpful Report

Posted 4 years ago

“Fantastic service from this friendly and professional company in central London. I've worn hearing aids from a very young age and have always struggled with issues such as hard earwax build-up, and transitioning to new hearing aids with the inevitable switch in sound quality which the brain has to acclimatise to. Pindrop use the latest technology, and after years of having my ears syringed (often unsuccessfully), they were able to remove my earwax in a couple of minutes. They then helped me choose my new hearing aids, taking into account issues such as needing to exercise wearing them, and made sure they were tailored to me. They also offer the option to have your hearing aid quality shifted to the new quality more gradually over a series of appointments, allowing your brain to acclimatise more comfortably. I've seen Falguni Gami for all my appointments and she has been knowledgeable, friendly and able to deal with any issues. After quite a while of struggling with my old hearing aids, she's been brilliant practitioner and I've valued her help and guidance with my new hearing aids, particularly her thorough training on how to use them and her help setting up technological elements such as bluetooth. When you buy hearing aids through Pindrop, the aftercare is superb, with six month check ups as standard and you can contact them at any time with questions or issues. Any privately-bought hearing aids will be relatively expensive, but Pindrop's aftercare package means I feel completely relieved that I won't be put in a difficult position should a hearing aid break. And that's worth it's weight in gold!”

Helpful Report

Posted 4 years ago

“A very efficient and courteous service provided by both the audiologist and receptionist. I am very pleased with the outcome too.”

Helpful Report

Posted 4 years ago

“Honestly the best £80 I have spent! My ear was so blocked I couldn’t hold a phone conversation with it! I was nervous about having the procedure, but it went so smoothly and painlessly. I didn’t realise just how much was had built up in my ear after years of wearing earplugs to sleep. I left feeling 10lbs lighter. I would highly recommend and will be back next year!”

Helpful Report

Posted 4 years ago

“The team at Pindrop were efficient, personable and professional. They treated my young son with genuine care and made the whole experience a positive one.”

Helpful Report

Posted 4 years ago

“I have had ear wax removed at Pindrop hearing through micro-suction twice in the past three years and I have always been very happy with the service provided. Location is great as it's very central and the staff is absolutely amazing.”

Helpful Report

Posted 4 years ago

“Great service, quick efficient and professional.”

Helpful Report

Posted 4 years ago

“It was the best money I had spent in a long time. Great staff, really friendly, polite and professional. Even better outcome. Recommend it to anyone who needs this service.”

Helpful Report

Posted 4 years ago

“All the staff are extremely professional and efficient. The receptionist is very friendly, comforting and helpful. I would 100% recommend Pindrop to friends and family. Well done guys. Keep up the good work.”

Helpful Report

Posted 4 years ago

“I would just like to say how pleased I was with your service, it is professional, it works, it is transparent and it has already improved my quality of life, I thank you for your excellent service.”

Helpful Report

Posted 4 years ago

“Good service. Friendly and professional. Ms Falguni Gami was excellent”

Helpful Report

Posted 4 years ago

“My ears had been blocked for 5 weeks and i was so pleased to hear that Pin Drop would clear them for me. The procedure was explained to me. It was so good to be able to hear properly again. Thank you.Mrs j”

Helpful Report

Posted 4 years ago

“What a wonderful team at Pindrop. Rony - a true professional - explained the ear wax procedure clearly, step by step, and made me feel relaxed and less anxious. I would highly recommend Pindrop, especially for their service and care. Thank you. Mrs Savva”

Helpful Report

Posted 4 years ago

“Great service, felt very comfortable.”

Helpful Report

Posted 4 years ago

“Excellent service today as always Roger Goodman”

Helpful Report

Posted 4 years ago

“I was most fortunate to have chosen Pindrop to have my ears treated for wax removal. The friendliest of welcomes from Tavia and such caring and professional treatment from Rony left a huge impression on me. The very name Pindrop is so appropriate! Highly recommended is an understatement.”

Helpful Report

Posted 4 years ago

“My optician friend suggested I contact Rony about micro suction ear wax removal, I am very pleased I did as I hadn’t realised how much my hearing had become impaired due to the build up of wax, excellent procedure/service and I have no hesitation in recommending Pindrop, if ever there was an apt company name this is it!”

Helpful Report

Posted 4 years ago

“Excellent service from a kind and skilled audiologist”

Helpful Report

Posted 4 years ago

Pindrop Hearing is rated 4.9 based on 596 reviews