PikPerfect AG Reviews

Name: PikPerfect AG
Address: Schlierenstrasse 15, Uitikon-Waldegg, Zürich
Rating: 4.91

4.9 Rating 3,519 Reviews

99 %

of reviewers recommend PikPerfect AG

Company Reviews

Metrics

Info

4.9

Based on 3,519 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About PikPerfect AG:

Our designers create Photo Books and Wedding Albums you'll cherish for life!

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PikPerfect AG 5 star review on 11th November 2024

Susan F

PikPerfect AG 5 star review on 9th November 2024

Giusy B

PikPerfect AG 5 star review on 27th October 2024

Anais B

PikPerfect AG 5 star review on 30th August 2024

Francesca C

Anonymous

Anonymous // 01/01/2019

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English

“PikPerfect was wonderful from start to finish. We were creating a wedding album for my daughter. Suzanne helped organize the pictures and was very responsive. The album was beautiful and professionally done.”

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Posted 7 months ago

“Wow!! What can I say other than wow! The album is incredible and the quality is superb. My husband and I were blown away when we opened the parcel. The photos look absolutely amazing, I love the lay flat pages and the finish to the pages too. I can't stop looking through it. Thank you so much to the whole PikPerfect team. Definitely money well spent!! You certainly get what you pay for ..... and more!!”

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Posted 7 months ago

“We absolutely love our wedding album! Thank you so much! The quality is amazing and it’s everything we could have asked for and more😍”

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Posted 7 months ago

“Sehr guter Service! Das Album gefällt uns sehr!”

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Posted 7 months ago

“Our wedding album came out PERFECT! We couldn’t be happier with it!!! Pikperfect was amazing to work with. We would recommend them to everyone we know. Thank you, thank you, thank you!”

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Posted 7 months ago

“So worth it!”

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Posted 7 months ago

“Amazing service and fantastic quality product”

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Posted 7 months ago

“Amazing service, really helpful and various chances to amend and alter pages. We are so happy with our wedding album, it’s beautiful, the material and layout is perfect for us and exceeded our expectations. If anyone is looking for a wedding album service I’d highly recommend.”

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Posted 7 months ago

“Easy to work with the designer and the album came out wonderfully! This was my 5th purchase from PikPerfect”

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Posted 7 months ago

“Stunning photo quality of memories that will last a lifetime! Fantastic help from the design team and help with layout and photo selections! Thank you Nicholas and team!”

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Posted 7 months ago

“If getting help is your goal, PikPerfect reviews the photos you submit, narrows them down, and then you have the option to add back or change as you wish. Once the album is placed, you don't have the option to move photos in order. Everything at that point is pasting a comment- an instruction. They also don't crop out distracting areas of photos, so what you load is what you get. For a parents wedding album, I did 7 versions until it was how I wanted it. If you appreciate a more hands-off approach, this is for you. Album result is quality. I was pleased with the photos, cover, and binding. Overall, I paid for that help in the price.”

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Posted 7 months ago

Hi Julie, Thank you for your feedback. Just to clarify: we do crop and zoom into photos, but it also depends on the design you choose. For example, if you have two portrait images on a page and you want to crop out something distracting at the top, we might need to convert these into square images if the original is closely cropped. This often comes down to personal preference - just let your designer know which option you prefer, and they'll always be happy to adjust the design for you. Best regards, Nick

Posted 7 months ago

“My book turned out fantastic! It was a gift and the recipient loved it!”

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Posted 7 months ago

“I thought it was very well done. It took a minute to get it but that's my fault for not seeing they weren't in USA. Quality product though, recipient was very happy.”

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Posted 7 months ago

“Our daughter LOVED the photo book her sister made for her birthday! Victor did a great job with the design and it was easy to request changes. The print quality is amazing, and the soft velvet cover with laser etched engraving came out fantastic.”

PikPerfect AG 5 star review on 22nd March 2024

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Posted 7 months ago

“I can’t say enough great things about my PikPerfect photo book!! I ordered the large square (12x12) lay-flat photo book for my wedding album. To give some context my wedding was 4 years ago and I never got around to sifting through all the photos, designing the book and choosing a vendor to order it from. Enter PikPerfect, they DO IT ALL. I uploaded my wedding photos and through their photo selection service they did all the work to chose the best photos and also letting me edit their selection afterwards. Then they designed the entire book using a format style I best aligned to. The design process was so easy and I really appreciated the ability to give input after each draft. It was a great partnership! When the book arrived it was beautiful and amazing quality. Worth every penny and would highly recommend. I’ll be using them again for other photo books in the future.”

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Posted 7 months ago

“Friendly service but user interface is clunky and difficult to use. Not practical to leave comments on photos to ask for them to be moved around (even when such photos were uploaded in the correct order) - should be able to drag and drop when revising before printing. Quality is good but I have abandoned moving photos around due to the time it takes to leave comments and ask for them to be moved.”

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Posted 7 months ago

Hi Chris, Thanks for your feedback. As they do on your computer, photos are saved in the album by name or date and not in the order you upload them. If you would like the photos used in a sequence that is different from their name/date, it's best to rename them in the correct order before uploading. Our design service includes unlimited free revisions, and while it's easy to annotate your comments directly on a photo/s, it can get tedious if you need to move a lot of photos around in the design. That said, we're soon releasing a new DIY option that will allow you to review and move photos around as much as you want, we hope to have this live in the next few weeks! Best regards, Sonia

Posted 7 months ago

“I did NOT receive my photo album in the mail as FedEx delivered it without requiring a signature. I am still trying to get PikPerfect to respond as I have now paid A LOT of money without receiving my purchase.”

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Posted 7 months ago

Hi Susan, As soon as you informed us that the package was not received, we filed a Lost Package claim with USP, but it can take a couple of weeks for them to complete their review and get back to us. While we have no influence over how UPS delivers, we're doing all we can to keep after them and hope to get this resolved ASAP. If they are able to find the package, they will reschedule delivery. But if not, we'll reprint a new copy and ship this out to you. Sorry for the trouble and delay this has caused! Kind regards, Nick

Posted 7 months ago

“Helena was great to work with! This was a layflat album of my daughter's wedding photos that I created for her & her husband for their anniversary. My daughter had some specifics things she wanted it to include and I knew the sequence and groupings of the photos and Helena was able to make it all come together! When it arrived, my daughter sent me a video of her going thru it and she was thrilled with the quality and the formatting, and of course the special memories she now has in an album!”

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Posted 8 months ago

“Great service would recommend highly”

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Posted 8 months ago

“I have been creating one of a kind layflat albums with PikPerfect and LOVE them. Their design service allows me to provide input into layout changes and works with me until everything is perfect. The quality of the albums in unmatched to anything I have been able to find in the US. I could not recommend them more!”

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Posted 8 months ago

PikPerfect AG is rated 4.9 based on 3,519 reviews