PikPerfect AG Reviews

Name: PikPerfect AG
Address: Schlierenstrasse 15, Uitikon-Waldegg, Zürich
Rating: 4.91

4.9 Rating 3,527 Reviews

99 %

of reviewers recommend PikPerfect AG

Company Reviews

Metrics

Info

4.9

Based on 3,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About PikPerfect AG:

Our designers create Photo Books and Wedding Albums you'll cherish for life!

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PikPerfect AG 5 star review on 23rd November 2024

Laura W

PikPerfect AG 5 star review on 11th November 2024

Susan F

PikPerfect AG 5 star review on 9th November 2024

Giusy B

PikPerfect AG 5 star review on 27th October 2024

Anais B

Anonymous

Anonymous // 01/01/2019

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English

“Excellent experience! Super fast and reliable!”

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Posted 5 years ago

“Amazing service. I had procrastinated for 3 years not doing our wedding album as i was worried it was such a big job. However the service from pik perfect meant i didn't need to design each page but i could dictate and control how it looked by feeding back as many times as i wanted. Kevin was patient and we got the best result. Thank you!”

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Posted 5 years ago

“Working with PikPerfect was effortless! They’re response to emails was amazing! They are extremely professional in the way they do business. When my albums came in I was in love with them! Will definitely be doing business with them again in the future”

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Posted 5 years ago

“the service i received for custom design and service team members reaching out to help was great. They were helpful and prompt. My disappointment is in the final product. I just received my album that I believed to be one of their highest qualities and I had come to terms with the high price because this is my wedding album that i want to treasure forever. But the pages are so thin when i was anticipating thick durable pages. Now i'm scared to let anyone flip through it. And i hate the 11 x 17 page size i ordered it is so awkward to turn the pages I am kicking myself wishing i had got the 11 x 11 for ease of flipping. Basically looking at this album makes me want to cry and reorder a square size with a different paper quality.”

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Posted 5 years ago

Hi Cheryl, We're very sorry to hear you're disappointed with your album. We actually do offer wedding albums with thick board pages (https://www.pikperfect.com/flush-mount-wedding-albums), unfortunately you did not order one of those. That said, the album you ordered is still very durable and one of our most popular options for wedding couples. If you'd like to reorder this album in square format and with thick board pages, please email us at design@pikperfect.com and we'll be happy to offer you a discount on this. Best regards, Nick

Posted 5 years ago

“I was very very impressed with pikperfect service. The designer was so patient and helpful and worked to make all my requests happen. I’m really happy with the outcome, thank you Stephen!! Feedback: - it was so hard for me to choose what kind of paper/which size/binding etc. can you add a video of all the different types so I can better select? Now that I’ve received my book, i can look at the options and decide which type of paper, size, and binding I might’ve liked better. - responses to emails were mostly quick and on time, but a few times when I sent an email I didn’t get a response. Something just to acknowledge you received it, and are working on it, would have made me not worry if you actually got it or if I was asking for too much. Very happy with this service, will recommend this to others. Thank you”

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Posted 5 years ago

Hi Saloney, thanks for your review and feedback! We try to get most changes completed within 1-2 days, but if its going to take longer we should be sending an email to acknowledge your requests. I agree, having videos of the different products on our website would really help, I have passed this on to our marketing team. We look forward to seeing you back soon. Best regards, Nick.

Posted 5 years ago

“Thank you again for creating an amazing baby book for my daughter! This is the second album I have purchased from Pikperfect and the quality and service is exceptional. You have my business for life!”

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Posted 5 years ago

“I got married abroad and was unhappy with the wedding album I received from over there. So I sent my pictures to PikPerfect. The website is really easy to use and you can select the album/design of your taste. The designers did a fantastic job of designing the album and are really easy to communicate with regarding changes. Overall the service is quick, efficient and of high quality. I now have a wedding album I love”

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Posted 5 years ago

“Great photo book, good quality!”

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Posted 5 years ago

“Produced lovely wedding album couldn’t have asked for a better service. Would recommend.”

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Posted 5 years ago

“Thanks so much for all the help I got in the progress up to the finished article. I am delighted to see the album”

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Posted 5 years ago

“PikPerfect exceeded my expectations. The whole process was very easy. Design services were excellent and nailed the design and layout that I was looking for. Customer service was excellent as I received great communication on the status of my album. Product quality is superior. I have an album that I'll be able to enjoy for years to come. Couldn't be more happier with PikPerfect.”

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Posted 5 years ago

“Good quality and very nice albums.”

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Posted 5 years ago

“Absolutely stunning wedding album created by PikPerfect. Went through the whole design, numerous drafts until I was happy. The designer replies very quickly and makes changes instantly and the printing and posting was extremely quick. Overall 10 out of 10 and would highly recommend this company to anyone who wanted to design and print a photo album.”

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Posted 5 years ago

“GOOD SERVICE , I LIKE IT”

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Posted 5 years ago

“I love the quick and reliable service you give me, wouldn't dream of using any other service.”

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Posted 5 years ago

“I found them helpful from start to finish. clearly patient people with my 7 drafts, not sure where in the world they are as communication is normally either first thing or later in the day but they never failed to get back to. 120 pages, 423 pictures looked amazing when it arrived. Kevin thanks so much for the help.”

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Posted 5 years ago

“PikPerfect's service was a fantastic experience that allowed me to create a custom wedding album for my five year anniversary. Their designer was a huge help with sorting through several hundred pictures, and I appreciated how quickly they responded with edits and revisions. I will definitely recommend to my friends and family. Thank you!”

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Posted 5 years ago

“I was so overwhelmed by making my wedding album and this took a !ll of the stress out of it, I don't think I would have been able to do it otherwise, the only thing that I would have liked was if I could have changed the font on the front page but otherwise 5/5”

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Posted 5 years ago

“WOW, what can we say. We love our wedding album, thanks so much for all your help with the layout of the album. High quality album and the presentation box is great.”

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Posted 5 years ago

“Very happy with the service able to make lots of revisions moving photos around, different border effects, misting in etc before giving go ahead to print. No pressure at all. I have now done two lay flat wedding albums and am 100% happy. I only uploaded photos I wanted to use as felt this was a better option than having PikPerfect choose for me from the hundreds the photographer sent.”

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Posted 5 years ago

PikPerfect AG is rated 4.9 based on 3,527 reviews