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PikPerfect AG Reviews

4.9 Rating 3,561 Reviews
99 %
of reviewers recommend PikPerfect AG
4.9
Based on 3,561 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
5 out of 5

About PikPerfect AG:

Our designers create Photo Books and Wedding Albums you'll cherish for life!

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
It’s my fourth time to order from Pikperfect. I’m completely satisfied with the quality.
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Posted 1 year ago
I had some initial problems with communications about progress of my order. However, once they realised the issues they made absolutely sure the delivery arrived safely and the album is absolutely amazing. I am useless manipulating images. I just gave them a whole selection from the wedding and they made a brilliant job of ordering them to tell the story of the day. Despite the initial problems, I would recommend them again.
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Posted 1 year ago
Hi Davina, Sorry for the poor communication on your order. I looked up the details and see that UPS misplaced your package, which caused the delay. It has now been located at one of their warehouses, and as you'll see from the tracking link sent to you, in route and should be delivered shortly. Sorry for the inconvenience this has caused. Kind regards, Annika
Posted 1 year ago
We ordered a layflat wedding album - cameo cover with thick fuji lustre pages. The album is really gorgeous. It took a few drafts to get it the way we hoped for, and the PikPerfect team showed patience and would quickly make the edits so we could move forward with the project. It came out just how we wanted and we are so happy with it!
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Posted 1 year ago
Beautifully, high quality books. Very happy!
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Posted 1 year ago
Mein Mann und ich haben zum Jubiläum seit langem das Hochzeitsalbum rausgeholt und haben leider gar keine Freude dran. Das Buch ist über 6 kg schwer und als solcher Schinken eher für ein Museum als das schöne Bücherregal zuhause geeignet. Das Cover mit unserem Foto ist hoch verpixelt (s. anbei) und der Inhalt einfach nicht warm für unser Empfinden. Der Service war ok, aber für 800 Chf würde man sich ein positives Erinnerungsstück an den schönsten Tag wünschen, unser Album erfüllt dies leider nicht im geringsten. Schade.
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Posted 1 year ago
Liebe Olga, vielen Dank für dein Feedback. Wirklich schade, dass ihr so wenig Freude an eurem Premiumalbum habt. Ihr hattet das grosse Format mit der maximalen Anzahl Seiten gewählt, dessen Gewicht für die meisten Kunden ein positiver Aspekt ist. Während der Gestaltung hatten wir dich auf die teilweise mangelnde Schärfe der Fotos hingewiesen, womit du einverstanden warst. Und beim echten Fotopapier unserer Premiumalbum entspricht der Ton im Druck sehr genau dem, in dem der Fotograf die Bilder aufgenommen hat. Das können wir anpassen, falls gewünscht, wurde uns gegenüber aber leider nicht erwähnt. Unser Team ist stets bemüht, das ideale Album für unsere Kunden zu erstellen: Wir versuchen für jegliche Wünsche und Ansprüche eine Lösung zu finden, wenn wir vorab darüber informiert werden. Herzliche Grüsse das PikPerfect-Team
Posted 1 year ago
I received my album a couple Fridays ago and I must say we are TOTALLY IMPRESSED by it. The quality of the work, the packaging, the wooden gift box/case is of high quality. So impressed! My fiancé was blown away. Thanks for the great quality work!
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Posted 1 year ago
Great communication through out, allowed as many edits as I wanted and final product was perfect!
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Posted 1 year ago
We are so pleased with our wedding photo album- the quality of the prints are amazing, the placement of the photos is perfect and the service offered in terms of the editing is second to none. We have ordered 2 more copies for parents- thank you so much!
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Posted 1 year ago
We were very happy with our experience with PikPerfect! The team helped us choose, position, and enhance our wedding photos to create the best layout from our big day. We would highly recommend the PikPefect platform for your wedding album needs as they were responsiveness, creative, and efficient. Thank you for a wonderful experience!
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Posted 1 year ago
So grateful for the wonderful wedding album I purchased for my son & daughter-in-law. The quality is of such a high standard, everyone loves it! The process was straight forward and you’ve captured their wedding day story transcribing it from images to album perfectly. I absolutely loved the presentation box that came with it too, very classy! Thankyou once again! Amanda
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Posted 1 year ago
Excellent, what a beautiful book. Couldn't ask for more. Thank you so much!
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Posted 1 year ago
The process was great! The customer service was responsive and the wedding album came out fantastic!!
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Posted 1 year ago
Richtig klasse
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Posted 1 year ago
Good quick service, easy to use, excellent product
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Posted 1 year ago
The Pet Photo Book is absolutely beautiful. Vince , the designer was extremely accommodating with my numerous modifications to the pages. When I opened the package from UPS , I was thrilled with the layout all the photos and the quality of the bounded engraved book FIVE STAR.
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Posted 1 year ago
Loved how our album turned out! We worked with Philip and he was so patient with us when we wanted to make edits. Thank you!
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Posted 1 year ago
I’ve already recommended Pikperfect to a family member! Having the ability to work with someone to design my wedding album took away all the frustrations. Unlimited revisions made me feel comforted to know my book was going to be exactly how I imagined without any stress of managing a glitchy online program like other sites. highly recommend!
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Posted 1 year ago
Perfect super fast communication very good quality highly recommended A+++
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Posted 1 year ago
Es war eine gute Erfahrung und würde sie wieder in Betracht ziehen. Für das Fotobuch (ca. 350 Fotos) war die gelieferte Holzbox zu klein, die Magnetverschlüsse hatten nicht richtig Kontakt und die Funktion des Verschluss somit wertlos. Beim Verarbeitungsprozess hätten wir 1-2 Runden sparen können, wenn die genannten Änderungen entsprechend umgesetzt worden wären (evtl. Sprachbarriere?). Ansonsten bin ich sehr zufrieden mit dem Resultat. Besten Dank.
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Posted 1 year ago
Couldn’t be happier with the finished product! The design process was much quicker than expected and super easy to add edits. I went with the mid level print option and i’m very happy with the quality, worth the cost.
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Posted 1 year ago
PikPerfect AG is rated 4.9 based on 3,561 reviews