PikPerfect AG Reviews

Name: PikPerfect AG
Address: Schlierenstrasse 15, Uitikon-Waldegg, Zürich
Rating: 4.91

4.9 Rating 3,557 Reviews

99 %

of reviewers recommend PikPerfect AG

Company Reviews

Metrics

Info

4.9

Based on 3,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About PikPerfect AG:

Our designers create Photo Books and Wedding Albums you'll cherish for life!

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PikPerfect AG 5 star review on 10th December 2024

Anonymous

Anonymous // 01/01/2019

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English

“Thank for making our Wedding Album so beautiful. My husband and I love it so much. Thank you for your amazing job.”

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Posted 2 years ago

“Einfach perfekter Service!!! Und unglaublich gute Qualität!”

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Posted 2 years ago

“I had a great experience with PikPerfect. I appreciated the design team and the ability to make unlimited changes to the design. The team was always very quick to return the new edit to me and that was very helpful. I am impressed with the quality and I feel like the price is very reasonable too!”

PikPerfect AG 5 star review on 21st December 2022

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Posted 2 years ago

“Great, fast & professional service. They take the guesswork out of creating beautiful keepsake albums. They have me as a customer for life!”

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Posted 2 years ago

“I was happy with the item received, the album itself is very good quality. It was vey expensive though, much more than I wanted to pay. The costs build up after every section of the process - the ‘design fee per page’ in particular I felt was a sneaky last minute addition, deliberately placed there because it is too much effort to return by that point. Also, i was disappointed with the customer service. If a material is not available, regardless of whether it is your fault or not, the first rule is to apologise and accept responsibility. The second rule is to offer an alternative solution or a cancellation. I don’t feel these basic rules were followed - there was a reluctance to cancel the order when we requested. I now know that was because the order had already been partly printed, but with all respect, that is not our problem! It was a huge amount of money so I wasn’t willing to compromise on what we had originally requested. Luckily a solution was found in the end though.”

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Posted 2 years ago

Hi Shaun, Thanks for your feedback. We're happy you like your PIkPerfect wedding album, but are sorry to hear you were not entirely satisfied with our customer service. The estimated total for your album is always displayed below every draft you receive. You choose the largest premium album we offer along with multiple add-ons which does increase the cost, but your designer will always be happy to change to something different during the design process, based on your feedback. Best regards, Nick

Posted 2 years ago

“Wir haben bereits ein Hochzeitsalbum und 3 mal Babyfotobücher bestellt. Bei der Gestaltung wurde voll auf unsere Wünsche eingegangen. Die Fotobücher sind qualitativ sehr hochwertig. Ich werde sicher nochmal bestellen ☺️”

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Posted 2 years ago

“Easy to use service and beautiful albums produced. Loved that I could buy 2 smaller versions for our parents”

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Posted 2 years ago

“Beautiful album and excellent customer service”

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Posted 2 years ago

“I had done a bit of research before choosing pikperfect and decided they are the best in terms or price point and quality. We ordered a large lay-flat landscape version of our wedding album. The design team made creating the album so easy! All I had to do was choose and upload my photos. The response to my few editing requests was quick and we love the book! We ordered parent copies and are so excited to gift those to our parents for Christmas. Highly recommend!”

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Posted 2 years ago

“Die Fotoauswahl und Anordnung war hervorragend. Ebenso war der Austausch mit der Mitarbeitern sehr angenehm und die Änderungsvorschläge wurden gemeinsam abgestimmt und schnell umgesetzt. Ich bin sehr zufrieden!”

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Posted 2 years ago

“Top!”

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Posted 2 years ago

“Employees were very helpful in picture layout for book. Quality of book was excellent!”

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Posted 2 years ago

“I couldn't be happier with the service I received from PikPerfect. I had my design put together and do to personal circumstances had to wait many months before I could order. there was no pressure from PikPerfect but the kept in touch throughout. When I recieved my book I was extremely pleased with the outcome it feels so personal to me and my family its as if the designer knew us personally. Thank you so much x”

PikPerfect AG 5 star review on 14th December 2022

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Posted 2 years ago

“Professionelle und persönliche Kommunikation! Immer sehr gerne wieder und eine immense Zeitersparnis!”

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Posted 2 years ago

“Our wedding album came out so beautifully. The design process was easy with quick turnarounds and no shame in multiple edits! And we are thrilled with the quality of the printing in the final product. The gloss photo pages show every vivid color in our photos, and we chose the large landscape size which really shows off every detail. We highly recommend PikPerfect for a quality album at a fraction of the cost of a typical wedding photographer package!”

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Posted 2 years ago

“The album is very well made!”

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Posted 2 years ago

“Unkomplizierter und zielstrebiger Austausch / Workflow, der mich und meine Kunden immer mehr als zufrieden stellt!! Ganz klar 5 Sterne! DANKE und schöne Grüße aus Hamburg .”

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Posted 2 years ago

“PikPerfect produced such a beautiful wedding album for us! My husband and I are so happy with it. The process was easy as well, especially with the wonderful and patient help of the album designer, Susanne. I loved how you could see the layout and approve or make changes along the way. The results were lovely, and we also like the box that it came in (we chose the white linen material). The price was affordable as well for the quality and amount of photos you can include.”

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Posted 2 years ago

“The quality of this book is phenomenal- they put it together so beautifully- Just order the book”

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Posted 2 years ago

“Excellent service. I sent the designers’ team all my pictures and they quickly sent me back the first draft. The customer service was great, we had at least 5 drafts before finalizing the album and my assigned designer was patiently addressing all my requests. The result was great ! Everybody loved the album and was impressed by the quality. I would definitely recommend it!”

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Posted 2 years ago

PikPerfect AG is rated 4.9 based on 3,557 reviews