PikPerfect AG Reviews

Name: PikPerfect AG
Address: Schlierenstrasse 15, Uitikon-Waldegg, Zürich
Rating: 4.91

4.9 Rating 3,519 Reviews

99 %

of reviewers recommend PikPerfect AG

Company Reviews

Metrics

Info

4.9

Based on 3,519 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About PikPerfect AG:

Our designers create Photo Books and Wedding Albums you'll cherish for life!

Visit Website

PikPerfect AG 5 star review on 11th November 2024

Susan F

PikPerfect AG 5 star review on 9th November 2024

Giusy B

PikPerfect AG 5 star review on 27th October 2024

Anais B

PikPerfect AG 5 star review on 30th August 2024

Francesca C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So happy we went with PikPerfect for creating our wedding album! What could have been a daunting project felt easy and stress-free from start to finish. We uploaded all of our wedding photos and let PikPerfect help us pare down the selection and design a first pass, and we were able to make a couple tweaks to swap out picture choices or focus on specific moments. From uploading our photos to purchasing the final product took less than a week (and most of the delay was on us!). The large square lay-flat book, plus the extra two standard square lay-flat books we got for our parents, turned out beautifully and will be memories to treasure forever. So glad we got the protective presentation box as well.”

PikPerfect AG 5 star review on 16th January 2024

Helpful Report

Posted 10 months ago

“Beautiful book. Professional service. Prompt”

Helpful Report

Posted 10 months ago

“Terrible delivery times, terrible customer service, would not recommend.”

Helpful Report

Posted 10 months ago

Hi Kathleen, We're sorry to hear you were so disappointed with our service. You purchased your album well past our Christmas order deadlines, which we display at every step of the album design and ordering process. While we do our best to get as many albums completed and shipped in time, as we note on the website and in our emails to you, we can only guarantee a pre-Christmas delivery when purchased by our listed deadlines. Kind regards, Nick

Posted 10 months ago

“Helena and Annika at PikPerfect were amazing to work with - they were very patient with us throughout the design process and great at following up to keep things moving. The wedding albums that we received were beautiful and our parents were really pleased. Could not recommend PikPerfect enough!”

Helpful Report

Posted 10 months ago

“So thrilled with our high quality photo book. Excellent support from start to finish creating our dream wedding album with ease. Highly recommend!”

Helpful Report

Posted 10 months ago

“My album quality was amazing! I loved that the designer worked with me to get the look I had in mind. It was super easy to edit the draft they sent me and I hardly had to make any changes to it. It was well worth the money to have someone else Design the layout. It saved me a ton of time. They even offered to edit in our vowed! It may seem like a lot to add on the mini albums, but again it was well worth it. The quality is just as nice as the large album and the layout is identical.”

Helpful Report

Posted 10 months ago

“PikPerfect did a great job designing my album once my designer figured out what I wanted. Because of the major time change and busy time of year communication could take time. There were a couple mistakes made but they were resolved as soon as they could get to them. Overall, I would recommend them. My husband really enjoyed our album, and I enjoyed have someone else design it.”

Helpful Report

Posted 10 months ago

“Excellent experience designing and producing a beautiful picture book full of memories for my wife! Would recommend Gabriel and the team.”

Helpful Report

Posted 10 months ago

“Ich bin sehr zufrieden!”

Helpful Report

Posted 10 months ago

“I ordered an album from PikPerfect and one from another popular company here in the US. The PikPerfect album is far better than the other in terms of aesthetics and quality. I am extremely happy with my purchase.”

Helpful Report

Posted 10 months ago

“shouldn’t be considered a photo album, it is an absolute work of art! There is absolutely nothing I wished was different from beginning the process to receiving final the product. Thank you sooooo much!!!! I will never ever use or recommend anyone other than PikPerfect.”

PikPerfect AG 5 star review on 27th December 2023

Helpful Report

Posted 10 months ago

“Loved our wonderful layflat wedding book with accompanying parent and friends smaller version. Beautiful crisp photos, professionally designed, great customerservice.”

Helpful Report

Posted 10 months ago

“Nicht so hochvqualitativ wie es Im internet aussieht u unmögliche Preis gestaltung v 69,,euro wird auf einmal 101, euro (21 cm×21cm) u sehr späte liegerung 8 dez bestellt 23 dez geliefert in 1 handyladen.!!!!!”

Helpful Report

Posted 10 months ago

Liebe Ana, es tut uns leid, dass du mit unserem Service nicht zufrieden bist. Unser Produktionsteam hatte aus den Fotos, von denen du zugabst, dass sie qualitativ recht niedrig waren, das Beste herausgeholt. Der Preis für die Gestaltung durch unser Grafikerteam, der zum Albumpreis dazu kommt, wird beim Anlagen des Auftrags angezeigt und von den meisten Kunden als sehr fair wahrgenommen. Obwohl unsere Weihnachtsbestellfrist bereits abgelaufen war (du hattest am 11.12. bezahlt), kam das Buch noch wie gewünscht vor Weihnachten an. Dass UPS es an einem Abholpunkt hinterlegt hat, können wir nicht beeinflussen. Schade, dass du trotz all unserer Bemühungen nicht so zufrieden bist wie andere Kunden. Viele Grüsse, das PikPerfect-Team

Posted 10 months ago

“Love my wedding album so much! The company is so easy to communicate with, the shipping was super fast and the quality is superb! Can’t recommend enough!”

Helpful Report

Posted 10 months ago

“The quality is amazing and the service and talent of the design team is impeccable. My first draft was almost exactly what I was hoping for. Only a few tweaks and we had the perfect album!”

Helpful Report

Posted 10 months ago

“Thank you PikPerfect for advice on layout and producing an album with very nice paper that has a real sturdy heirloom quality to it. This album is a gift made with some old photos taken of my nieces and nephew for my sister-in-law who is a recent empty nester. She’ll love it. Thanks.”

Helpful Report

Posted 10 months ago

“We loved using PikPerfect for our kids wedding album and love the end result. They were very easy to work with and were patient as we made changes. Definitely recommend this company.”

Helpful Report

Posted 11 months ago

“Hello! We are quite disappointed in our final product that we put a lot of time and effort into making. We ordered a layflat album for our wedding, with hopes of having other albums printed for our parents. However, some of our pictures were more blurred/yellow/hazy compared to the original copy we sent in. I have emailed our designer, Daniel, three times now, and have not heard back in a over week. Our designer, Daniel, was quite prompt to respond in the planning process. As of now, no one has still reached out to us about our disappointment, or with steps moving forward. For the quality and the lack of customer service thus far, I would have rate this as two stars.”

Helpful Report

Posted 11 months ago

Hi Sara, Sorry for the late reply. This is the busiest time of the year for us, and Daniel was out sick for a few days, so we're running a little behind on some emails. That being said, your photos should print exactly per the originals, so if something went wrong in production, we're certainly correct this for you. I see Daniel has requested some photos of the album to demonstrate the issue so we can analyze what went wrong, and then correct this for you. Once again, sorry for the delay in getting back to you. Happy Holidays! Best regards, Sonja

Posted 10 months ago

“Amazing work, PikPerfect makes it easy and fast to create your dream album.”

Helpful Report

Posted 11 months ago

“Super und schnell, genau nach meiner Vorstellung. Danke!”

Helpful Report

Posted 11 months ago

PikPerfect AG is rated 4.9 based on 3,519 reviews