PikPerfect AG Reviews

Name: PikPerfect AG
Address: Schlierenstrasse 15, Uitikon-Waldegg, Zürich
Rating: 4.91

4.9 Rating 3,520 Reviews

99 %

of reviewers recommend PikPerfect AG

Company Reviews

Metrics

Info

4.9

Based on 3,520 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About PikPerfect AG:

Our designers create Photo Books and Wedding Albums you'll cherish for life!

Visit Website

PikPerfect AG 5 star review on 11th November 2024

Susan F

PikPerfect AG 5 star review on 9th November 2024

Giusy B

PikPerfect AG 5 star review on 27th October 2024

Anais B

PikPerfect AG 5 star review on 30th August 2024

Francesca C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We absolutely love our wedding albums! We went for the Layflat A4 Album with matte pages, and the print quality is fantastic. The linen finish and embossed lettering on the cover look very elegant, and the whole custom layout works wonderfully. The photo upload and design process is made super easy on the website, and we had great communication with our album designer Gregory, who was very accommodating of any edits we asked for. We're so happy with the albums, and can't wait to share them with our parents this Christmas.”

Helpful Report

Posted 1 year ago

“We absolutely love our album from PikPerfect, it turned out so beautiful! The images are crisp and almost sparkle on the extremely thick, sturdy pages. We chose the lie flat book which was a great choice because some of the pictures span 2 whole pages with no crease or imperfections. Thanks for artfully putting together our memories we can cherish forever!”

Helpful Report

Posted 1 year ago

“Easy process. Victor was very nice to work with. Most of all, the wedding book turned out so beautiful and professional quality. Very well done. I am so pleased. Highly recommend”

Helpful Report

Posted 1 year ago

“Thank for making our Wedding Album so beautiful. My husband and I love it so much. Thank you for your amazing job.”

Helpful Report

Posted 1 year ago

“Einfach perfekter Service!!! Und unglaublich gute Qualität!”

Helpful Report

Posted 1 year ago

“I had a great experience with PikPerfect. I appreciated the design team and the ability to make unlimited changes to the design. The team was always very quick to return the new edit to me and that was very helpful. I am impressed with the quality and I feel like the price is very reasonable too!”

PikPerfect AG 5 star review on 21st December 2022

Helpful Report

Posted 1 year ago

“Great, fast & professional service. They take the guesswork out of creating beautiful keepsake albums. They have me as a customer for life!”

Helpful Report

Posted 1 year ago

“I was happy with the item received, the album itself is very good quality. It was vey expensive though, much more than I wanted to pay. The costs build up after every section of the process - the ‘design fee per page’ in particular I felt was a sneaky last minute addition, deliberately placed there because it is too much effort to return by that point. Also, i was disappointed with the customer service. If a material is not available, regardless of whether it is your fault or not, the first rule is to apologise and accept responsibility. The second rule is to offer an alternative solution or a cancellation. I don’t feel these basic rules were followed - there was a reluctance to cancel the order when we requested. I now know that was because the order had already been partly printed, but with all respect, that is not our problem! It was a huge amount of money so I wasn’t willing to compromise on what we had originally requested. Luckily a solution was found in the end though.”

Helpful Report

Posted 1 year ago

Hi Shaun, Thanks for your feedback. We're happy you like your PIkPerfect wedding album, but are sorry to hear you were not entirely satisfied with our customer service. The estimated total for your album is always displayed below every draft you receive. You choose the largest premium album we offer along with multiple add-ons which does increase the cost, but your designer will always be happy to change to something different during the design process, based on your feedback. Best regards, Nick

Posted 1 year ago

“Wir haben bereits ein Hochzeitsalbum und 3 mal Babyfotobücher bestellt. Bei der Gestaltung wurde voll auf unsere Wünsche eingegangen. Die Fotobücher sind qualitativ sehr hochwertig. Ich werde sicher nochmal bestellen ☺️”

Helpful Report

Posted 1 year ago

“Easy to use service and beautiful albums produced. Loved that I could buy 2 smaller versions for our parents”

Helpful Report

Posted 1 year ago

“Beautiful album and excellent customer service”

Helpful Report

Posted 1 year ago

“I had done a bit of research before choosing pikperfect and decided they are the best in terms or price point and quality. We ordered a large lay-flat landscape version of our wedding album. The design team made creating the album so easy! All I had to do was choose and upload my photos. The response to my few editing requests was quick and we love the book! We ordered parent copies and are so excited to gift those to our parents for Christmas. Highly recommend!”

Helpful Report

Posted 1 year ago

“Die Fotoauswahl und Anordnung war hervorragend. Ebenso war der Austausch mit der Mitarbeitern sehr angenehm und die Änderungsvorschläge wurden gemeinsam abgestimmt und schnell umgesetzt. Ich bin sehr zufrieden!”

Helpful Report

Posted 1 year ago

“Top!”

Helpful Report

Posted 1 year ago

“Employees were very helpful in picture layout for book. Quality of book was excellent!”

Helpful Report

Posted 1 year ago

“I couldn't be happier with the service I received from PikPerfect. I had my design put together and do to personal circumstances had to wait many months before I could order. there was no pressure from PikPerfect but the kept in touch throughout. When I recieved my book I was extremely pleased with the outcome it feels so personal to me and my family its as if the designer knew us personally. Thank you so much x”

PikPerfect AG 5 star review on 14th December 2022

Helpful Report

Posted 1 year ago

“Professionelle und persönliche Kommunikation! Immer sehr gerne wieder und eine immense Zeitersparnis!”

Helpful Report

Posted 1 year ago

“Our wedding album came out so beautifully. The design process was easy with quick turnarounds and no shame in multiple edits! And we are thrilled with the quality of the printing in the final product. The gloss photo pages show every vivid color in our photos, and we chose the large landscape size which really shows off every detail. We highly recommend PikPerfect for a quality album at a fraction of the cost of a typical wedding photographer package!”

Helpful Report

Posted 1 year ago

“The album is very well made!”

Helpful Report

Posted 1 year ago

“Unkomplizierter und zielstrebiger Austausch / Workflow, der mich und meine Kunden immer mehr als zufrieden stellt!! Ganz klar 5 Sterne! DANKE und schöne Grüße aus Hamburg .”

Helpful Report

Posted 1 year ago

PikPerfect AG is rated 4.9 based on 3,520 reviews