PicStop Reviews

Name: PicStop
Rating: 4.85

4.9 Rating 9,171 Reviews

99 %

of reviewers recommend PicStop

About PicStop:

Established in 2000 in the Isle of Man, we specialise in optical, photographic and digital accessories and offer a wide range of products such as telescopes, binoculars, weather stations, trail cameras, camera accessories, USB flash drives, memory cards, and much more but with a particular focus in photography & computing.

PicStop is 100% online, we have no retail outlets but have warehouses in the UK & Isle of Man, we offer our products for sale across a number of marketplace channels and of course our own website where you can normally find the best rate for a product.

We have authorised reseller status for many of the brands we stock including Celestron, Vanguard, Browning, Skywatcher, Bresser, Unistellar, National Geographic, Kingston, SanDisk, and many more. You will find us on the "where to buy" section of many manufacturer websites.

Apart from our competitive pricing our consistent high level of service is what we believe sets us apart from our competition, online companies live and die by their reviews and with the power of social media it has become even more important to offer a better than just good service.

Visit Website

Phone:

01624670005

Email:

enquiries@picstop.co.uk

Location:

Court Row Chambers, Court Row, Ramsey
54.321427, -4.381485

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PicStop 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Supplied a good product , on time .”

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“Good service. I did have to chase to find out when the product would be shipped but they always replied to me quickly”

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Thank you for your feedback. You ordered an item that was on back order (knowing that it was not in stock), we updated you as and when we had news from suppliers, and shipped the order as soon as we received stock.

“Well impressed, especially with the app so easy to find things with me phone”

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“Item arrived within the projected timeframe, well packaged with no damage. Thanks”

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“Easy to order and a good price, arrived within a reasonable time.”

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“I am always pleased with my purchases and the service I get from Pic Stop. My only issue is that I wanted to purchase more, was only allowed to purchase two Memory Cards.”

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Thank you for your review. We have no restriction on quantities you can buy, unless we don't have the stock number you require, which is what may have happened here.

“A straightforward purchase with fast delivery at a competitive price - what more do you need !!”

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“Very good on price, but let down by next day delivery or should I say dispatch?”

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Hello, the parcel was shipped 'on time' on the day it was ordered, however, it did not arrive on time the next day (due to a delay with the courier), it arrived the day after. Please accept our apologies for this delay.

“Straightforwadrd website, good produts, good service.”

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“Good product adn price, slightly slow delivery.”

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Thank you for your feedback. Delivery option chosen: 2-5 Working Days Order Placed: THU Apr 18, 2024, 1:14 pm Order Shipped: FRI Apr 19, 2024, 12:23 pm Delivered On TUE, April 23 at 12:37 (3rd working day of the 2-5 Working day service)

“I bought binoculars and I am very satisfied. I'd just rather to have been informed of the amount of customs fees when ordering.”

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Hello, We ship goods outside the UK less tax, there is a note in red text in our shopping cart with a link to a page to help estimate tax & import duty before finalising the order. Many thanks.

“Little smaller than I expected but great audio and big memory, wish I could find a UK source for the silicone case/cover”

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“I do have concerns about my security to place an order in the past. I hope this is the one-off happening.”

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“Service was great , not your fau;t that the product wasn't right for us”

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“Good prices and good service, dispatch could of been a day earlier but ok.”

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Thank you for your feedback. Your order was placed at 15.30hrs, just after our 14.00hrs cut off for same day shipping, the order arrived well within the 2-5 working day service for delivery chosen.

“I ordered an SD card and it was delivered at the time stated”

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“Products despatched efficiently and and packaged well”

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“Excellent service and the staff and first class. I'd highly recommend them.”

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“PicStop were very efficient but using the Post Office is a mistake, they never deliver on time. They claimed that they tried to deliver but no one was in, well we were. CCTV proves that they did not come. This is not a one off it happens every time. Once when we were expecting a 48 hour tracked parcel we checked it every day and it was in the Bristol depot for five days and then took two more days to be delivered from the local sorting depot.”

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Thank you for your feedback - Sorry to hear that Royal Mail claimed there was a delivery attempt, this should not happen, hopefully you will also make a complaint to them as we have one from our side. Regarding delivery, you should not have been expecting a 48hr service, this is not something we offer, or you can choose online, the item shipped on a 2-5 Working day service and (according to tracking) it arrived (photographed) on the 4th 'working day', and therefore within the estimate. Many thanks

“Picstop provided an excellent and professional service when I purchased my memory stick”

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PicStop is rated 4.9 based on 9,171 reviews