PicStop Reviews

4.9 Rating 9,084 Reviews

Happiness Grade

Company Reviews

About PicStop:

Established in 2000 in the Isle of Man, we specialise in optical, photographic and digital accessories and offer a wide range of products such as telescopes, binoculars, weather stations, trail cameras, camera accessories, USB flash drives, memory cards, and much more but with a particular focus in photography & computing.

PicStop is 100% online, we have no retail outlets but have warehouses in the UK & Isle of Man, we offer our products for sale across a number of marketplace channels and of course our own website where you can normally find the best rate for a product.

We have authorised reseller status for many of the brands we stock including Celestron, Vanguard, Browning, Skywatcher, Bresser, Unistellar, National Geographic, Kingston, SanDisk, and many more. You will find us on the "where to buy" section of many manufacturer websites.

Apart from our competitive pricing our consistent high level of service is what we believe sets us apart from our competition, online companies live and die by their reviews and with the power of social media it has become even more important to offer a better than just good service.

Refunds

75.00%

- Easy

Visit Website

Phone:

01624670005

Email:

enquiries@picstop.co.uk

Location:

Court Row Chambers, Court Row, Ramsey

75.00%

Industry Average

“ Ok goods faulty but refund applied ”

posted 3 months ago - Timothy B

“ Very good company to deal with. Products arrived on time. Due to an error on my part I had ordered the wrong item. Advice from PicStop advised me of the correct item I needed. This was despatched very quickly and a refund received for the incorrect item with no problem. Would definitely use again ”

posted 3 years ago - Judith J

“ After placing my order I realised that one of the items I ordered was not suitable. I contacted PicStop the next morning by e-mail to see if I could cancel this to save the hassle of returning it. Not only did PicStop cancel the item promptly the refund was in my bank almost as quickly. The telescope I ordered was delivered earlier than I expected and I would have no hesitation in recommending PicStop. Great service! ”

posted 3 years ago - Alan M

“ There was a problem with the MP3 player which I returned faulty and a refund was promptly made ”

posted 4 years ago - Brinley W

“ Excellent service, I ordered the wrong item and had no problems returning it and getting a fast refund. I of course immediately reordered the right item and had fast receipt of it. Many thanks. ”

posted 4 years ago - Sue W

“ Delighted with communication after a problem arose with my order (not the fault of PicStop). Full refund given with no quibbles which was very much appreciated. Many thanks! ”

posted 5 years ago - Margaret S

“ Very quick delivery. But unfortunately I am trying to return my item I ordered as for it being the wrong size for someones camera, I purchased this for someones birthday too, I did email you and the person just gave me a number to ring when all I wanted is to return it for a refund. But apart from this I recommend PicStop. Please could you contact me regarding how to return item for refund. Thank you ”

posted 5 years ago - Anonymous

“ They very soon offered replacement or refund. ”

posted 5 years ago - Lynette B

“ I ordered an SD card for my dash cam but realised I had ordered the wrong one and needed a micro version of the same SD card. They were happy to refund me and send me the correct version. Very happy with the transaction. ”

posted 5 years ago - Anonymous

“ I actually returned item because it was cracked but it was in a sealed packet so not your fault at all. Your items are great value- that particular one £20 cheaper than Amazon. You dealt with my query immediately and offered a refund or replacement. Excellent customer service. Thank you ”

posted 5 years ago - Lindsey S

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Refund - Easy