Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,076 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great easy to use with good communication.”

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“It was easy and faster service so far!!!”

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“Very impressed with how easy the process was from start to finish. Delivery service 5star Good communication as well”

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“I have placed 3 orders so far. Excellent service. Very easy communication via email. All questions answered in no time. Delivery on time as promised. 5 stars ***** Thank You.”

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“Dan did what he said on time and directly. Many thanks”

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“Excellent service - easy to navigate website and place order and the sovereigns arrived as promise through the letterbox a few days later.”

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“V good comms and speedy delivery. Price good as well! Thank you.”

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“Dan was very attentive in dealing with a glitch on the ordering system which was partly my mistake.”

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“Good overall service”

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“Came quickly and appreciated as all other gold retailers were not selling”

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“Prompt, helpful on the phone and delivery within a few days. Despite a lockdown!”

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“Great communication on the phone even during very busy time.”

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“Daniel was very helpful, always available on the phone, coping with prompt and trustworthy delivery at a time of very high pressure when other sellers were unable to manage that.”

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“Never traded with Physical Gold before so rather nervous - ATS and others weren't able to supply. However I'm please I took the plunge - I was dealt with obligingly and as an individual. Everything efficient. Coins arrived this morning, on time and in perfect condition. Probably my first choice for future dealing.”

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“Quick response and quick delivery, Excellent!”

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“Service from Physcial Gold is 1st class. Even in the midst of the global COVID-19 pandemic, Dan and the team still managed to get my order to me in 2 working days. Unbelievable! What’s more is all their products are VAT FREE! Absolute blessing for collectors and investors alike! Thank you 🙏🏻”

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“In view of the difficult circumstances at the present time I was suitably impressed by the ease of contact by phone & email & the honesty in the answers to the questions I had. Highly recommended !”

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“Thank you very much for the exceptional customer service. Especially I would like to highlight Daniel's professionalism and patience in answering my endless queries prior to placing the order. Highly recommended.”

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“Excellent customer service. Showing the customer how important he or she is. The owner and employees at Physical Gold know what they are selling, inside and out. The owner is truly worth his weight in gold👍 "cheers"⭐️ ⭐️ ⭐️ ⭐️ ⭐️”

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“Excellent service during this time of supply chain disruptions, I can't fault them, I can only recommend them”

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Physical Gold is rated 4.9 based on 1,076 reviews