Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,076 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

Write Your review

Tell us how Physical Gold made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not bad i did get info about delivery only dispatching info”

Helpful Report

“EXCELLENT SERVICE 5 start. I am new to the Bullion investing world. I found the website very easy to use & I also found the range of choices in sovereign coins very wide with high availability. The best thing about the transaction was that the cost were low & transparent. I did try to go through multiple website which sell silver coins and I found that they all charging VAT for UK customer which makes it expensive; but PhysicalGold had that advantage over other traders as it didn’t have any VAT charges. So especially for UK customer, buy from PhysicalGold. I also bought multiple Silver coins in a single transaction to keep delivery cost low. They also provide bank Transfer facility to keep transaction cost low which is nice. Communication was also very prompt and I was kept informed via email all the time. That increase confidence in the service and gave me peace of mind for my transaction. The package was discreet & the senders name label was unrelated to the business also meant the no one could second guess that there was Bullion in the package. All of my 20 silver we’re individually wrapped. The coins looked very fresh & untouched. Just one bit of complain and s that my UK sovereign coin has a mark/stain on it. This was the case with all 5 of the coins & I don’t know why. Now that I have tested this company I will be using it regularly.”

Helpful Report

“Fast,trustworthy service”

Helpful Report

“Really great service. Used this group a few times now.”

Helpful Report

“Fair, efficient, transparent and easy to communicate with.”

Helpful Report

“Little bit disappointed because I was expecting all Queens head with crown.”

Helpful Report

“As always great product range, along with good offers, and as always fab service ….”

Helpful Report

“Very helpful knowledgeable organisation.”

Helpful Report

“It surprised me that Daniel at physical gold still had my details readily to hand. And after making payment my order arrived less than 48 Hours later, that's what I call service and free delivery!”

Helpful Report

“Purchasing was easy with a credit card. Delivery was next day. Very happy with the service and I will purchase again.”

Helpful Report

“Very prompt and good service. I will definitely use Physical gold again and highly recommend the company.”

Helpful Report

“Easy to order from. Prompt delivery. Nothing to dislike. Would do business with them again.”

Helpful Report

“Everything went smoothly. I'm always slightly nervous buying online, but there were no problems at all.”

Helpful Report

“First time ordering on line, very easy to do. Fast delivery.”

Helpful Report

“Excellent service and packaging is very discreet”

Helpful Report

“Fast and professional, I feel confident”

Helpful Report

“Attentive to questions via email. Prompt service. Will use again.”

Helpful Report

“GiGi asked me to buy her some pure 24 carat Gold so I googled Gold and found Physical Gold. They have an impressive address so I ordered 5Grams to test the service. Was impressed with the ease of transaction and speed of Delivery. The product it's self was credit Suisse 999,9 pure Gold The price £222 looked good as well. Although my Dad said it would have been alright if it was in $ (Dollars) Anyway I gave it to Dolly. She was happy & that's the main thing. So I'll probably order again soon... Would definitely recommend you to use these guys. Very Professional service.”

Helpful Report

“Had an informative phone chat with Daniel before my first purchase. Was notified of dispatch and efficient delivery as expected. Off to an excellent start with Physical Gold.”

Helpful Report

“Easy to use website and very quick dispatch.”

Helpful Report

Physical Gold is rated 4.9 based on 1,076 reviews