Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,076 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with service and guidance received.”

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“This was the first time I’ve bought gold and felt this company were expert in answering all my questions. Would definitely recommend to friends and family”

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“I was impressed with everything. *** helped with my questions and guided me to my decision which I am very happy with. I can happily recommend Physical Gold and intend to use them again fairly soon.”

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“Helpful, friendly. Not always clear for a novice like me so be ready with your questions. Always answered clearly.”

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“\n\nQuick and efficient service!”

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“The order procedure and the information provided was very good. But I would like to have more feedback / information after the money transfer has been received by PG. It's been over ten days since the money transfer was completed and I have not been advised when the gold will be sent. I know it will be sent but a bit more contact would be appreciated, especially considering the amount of money involved. First time buyers may be a bit worried in a situation like this. I'm am comfortable with the situation, but only due to the fact I have dealt with PG several times in the past.”

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“Bought Gold Sovereigns from Physical Gold for a second time and once again found them to be very professional and friendly. They don't give you the hard sell like some companies.”

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“I didn't know much about putting gold into my pension, but they made it really simple for me and the process was very easy.”

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“An excellent company to deal with. Efficient.They provide a very helpful service.\nYes. I would recommend them and have done so in the past.\nMany thanks ***”

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“Great customer service and great coins. Really pleased with the overall experience and will buy from again.”

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“Good efficient service from blokes you can trust.”

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“Very good experience from start to finish. I found *** very knowledgeable and helpful. The process took several weeks but I felt that the guidance I received and attention were refreshing. It’s nice to be given one point of contact from beginning to end. Would definitely recommend.”

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“I was very satisfied with the service I received from Physical Gold as a company.\nThe delivered what they said they would and with professionalism and consistency.”

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“I bought gold quite a few times in the past and wanted to add silver. This was the only company that could offer silver tax free. \n\nGreat service overall and will def use them again”

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“First time I’ve bought gold and these guys were very helpful. Helped me throughout the process of choosing what to buy and secured great prices on gold sovereigns”

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“Thank you for your time and guidance in helping me choose some gold. I was very pleased at finding a company who seemed to have my best interests at heart. You were very helpful and I'm extremely pleased with my shiny gold sovereigns. I can't wait to give some out as gifts. Thank you.”

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“Good service with prompt delivery.”

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“I am a new investor in gold and my timing of purchase was not the best, however the guidance and curtesy shown by of *** at Physical Gold was faultless.\nI would definitely recommend your services to others after they do their homework and, although I acted a little hastily, I do not regret diving into gold.”

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“last a Physical Gold Agent offered me some advice, he said the spot price of gold was 1% down on the previous week and at a five and a half year low. He believed the price was due to rise by about 3% by the end of the week. I took his advice and purchased a quantity of various tax free gold bullion coins. 2 days later the spot price had indeed increased by 3%, as he'd predicted. I appreciate sound financial advice so I was very happy with the timing of my investment. \n\nThe process of buying was quick and easy, I got the coins I had particularly wanted and received the appropriate documentation. \nI am very happy with Physical Gold Ltd's service and I will continue to trust and use them for all my future purchases of physical gold and silver.”

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“Excellent service apart from one point. From my initial cash investment in gold, I sold and changed to a holding of silver. The intermediate calculations were not transparent as they ought to be.”

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Physical Gold is rated 4.9 based on 1,076 reviews