Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,076 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good communication, quick delivery”

Helpful Report

“Sound advice and support from Dan and Jo. Excellent admin and purchase/storage documentation delivery.”

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“High quality product and a fast delivery.”

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“Great communication throughout the transaction. Dan called me back within minutes and had answers for all my questions. Very helpful to this first time buyer! No hard sell and the delivery arrived perfectly as arranged.”

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“Goods not delivered yet and no indication of delivery date.”

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Hi Keith. So sorry that we accidentally sent out a review link before despatching your order. Glad we've now chatted and confirmed delivery for this week.

“I was a little nervous when I first spoke to Jo at Physical gold. After after more conversations with Jo and then Dan I was made to feel very comfortable about buying through this company. They have a “no pressure” manner and were happy to answer all of my questions and give guidance along the way. If anyone has the same initial concerns, I can happy Saturday that Physical Gold are amazing to deal with and I’m very happy with my purchase”

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“Came quickly. Easy process. East to understand.”

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“I contacted Dan Fisher via the online form. He phoned me quickly and 2 days later I received my sovereigns. Excellent!”

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“Good Value for Money , I checked other Competitors sites and they were cheaper in my opinion”

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“Website is very easy to use. Easy ordering and a speedy delivery Thank you 🙏”

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“Very helpful, knowledgeable, friendly and efficient service.”

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“I found dealing with Physical Gold a really great experience they were very helpful and delivery was the next day as promised”

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“Easy, fast, secure transaction. Thank you”

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“Great customer service, I spoke to Dan the CEO on the phone and he answered my questions regarding some gold sovereigns I had ordered. The coins turned up before 1pm the next day with signed delivery from the Royal Mail. I was more than happy with the sovereigns I received. I will be using Physical Gold for my future gold purchases.”

Helpful Report

“Great, quick response time to queries. Received items quickly too. Only disappointing aspect was that the coins ordered arrived as a bubble-wrapped sausage; considering that I spent nearly £5,000. I have ordered coins from another online company and they arrived in individual plastic cases.”

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“Coin delivered by Royal Mail next day. Great service.”

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“Very efficient service.”

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“1st. Class, prompt service. I'm very pleased!”

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“Great personal service. Speedy delivery too.”

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“Very good service”

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Physical Gold is rated 4.9 based on 1,076 reviews