Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,076 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a new type of investment for me and PGL were very helpful from the initial enquiry stage through to purchase.\nRecommended”

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“all fine”

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“I have been dealing with Physical Gold for three years and in that time I have formed a great relationship with them.\nThey have given good advise on my investments and are always on the end of a phone to give help if needed.\nIn these difficult times where we have to be cautious with our investments they are one of the few companies that I trust 100%”

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“As first time experience nothing to compare service with.\nWould like online prices of sovereigns”

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“Overall very good, but did request to know the 'spot' price of the two tranches of gold that we bought but the answer was not forthcoming !”

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“I was very satisfied with the customer care provided and promptness/efficiency of your delivery service.\nBearing in mind that all forms of investment tend to be a lottery your monthly review of world affairs which affect the price of gold is always very informative and interesting.\nI would certainly recommend your company to anyone who is looking for a long term investment.”

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“Easy system and process\nNo hesitation in recommending to others”

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“The only suggestion I can think of is for you to wave a magic wand and take the price of Gold to around $3,000 per ounce. My guess is five years without the magic wand.\n\nRegards, \n\n***”

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“Every time I have had dealings with your fine company I have been delighted. I enjoy your approach, your warm friendly service and your lack of pressure in our dealings.\n\nAll in all, I am more than satisfied with all aspects of your company. I would recommend you to my closest of friends and family.\n\nI look forward to all our future dealings.\n\n***”

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“I am a first time buyer and felt confident from the word go. The whole procedure for purchase and delivery was so easy and stress free.”

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“Not sure you can improve just keep looking after your clients in the same proffesional way”

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“No complaints about Physical Gold whatsoever - always very quick to respond to questions and orders.”

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“Advice and support was first class.”

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“happy with the service”

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“Excellent service and information always provided. Always responsive, professional and efficient.”

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“It is so long ago I am unable to remember much about it, hence the middling rating, but i do not recall any problems.”

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Sorry it's taken so long to ask for feedback. We've been looking at various methods of gaining customer feedback and decided this sort of official review system would work best. Obviously we're always open to direct feedback during and after a transaction if you wish to speak with us then.

Physical Gold is rated 4.9 based on 1,076 reviews