Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,076 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

Write Your review

Tell us how Physical Gold made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far professional and friendly”

Helpful Report

“very honest and reliable”

Helpful Report

“Product as described and delivered promptly”

Helpful Report

“50g bars where well packaged and posted really quickly although I have waited 4 weeks because of the covid 19 situation. Thanks again physical gold ltd for managing my investment”

Helpful Report

“As I ordered during lockdown had to wait for the delivery but contacted me as soon as possible to let me know it was on its way”

Helpful Report

“The Physical Gold it’s 5 star costumer service. The staff is very loyal, friendly, answering emails very quickly. Dealing with physical gold was peace of mind , I feel that I can trust them. Will be yawing their services next time to. Kind regards, Vi”

Helpful Report

“Customer service was easy to deal with, responsive and delivery arrived on time”

Helpful Report

“The packaging is good and safe.”

Helpful Report

“Very happy to use Physical Gold Ltd. Friendly and helpful staff, easy to work with. Very good communication too. Thank you Physical Gold. Andrzej”

Helpful Report

“Quick and easy and trustworthy...... Dan's the man”

Helpful Report

“Very quick and efficient. Thanks a lot”

Helpful Report

“I was glad to receive an email which I took action on right away (limited offer) this was my first order and I am very pleased that I took this action. This is a new venture for me and I am delighted at the help I receive.”

Helpful Report

“Easy to deal with, order arrives next day. Unlike another supplier I have been using since COVID 19 they take a month to deliver and charge twice as much commission.”

Helpful Report

“Items were correctly priced and delivered quickly. Perfect service 10 out of 10.”

Helpful Report

“Fantastic service, staff are friendly and happy to spend time with you on the phone and answer all your questions and give you great advice. Will definitely use again. Buy with confidence.”

Helpful Report

“Fantastic service, staff are friendly and happy to spend time with you on the phone and answer all your questions and give you great advice. Will definitely use again. Buy with confidence.”

Helpful Report

“The CEO Fisher was very helpful with his information and made a courtesy call to allay my lingering doubts about purchasing from physical Gold. I have no placed my order just awaiting delivery.”

Helpful Report

“They were really great to deal with, I had rung around a few dealers trying to figure out how to go about buying gold etc and what were the first steps to do so. None of the others would help in anyway and were very dismissive of me! But at Physical gold, they were very helpful and pointed me in the right direction with no fuss or hassle. I highly recommend them ;)”

Helpful Report

“I was very happy with the customer service. The only downside was the timing needed for the delivery. I found it was a very good that you phoned me, made me aware of the delays with the delivery - excellent personal touch, and in addition you replied to all my emails in a fairly short period of time. If I sold you the metals, in the future, would you be able to throw in the £50 voucher, because at the moment, I am not planning to buy more metal. Best wishes, Alenka”

Helpful Report

“First class service.Received my purchase very quickly,even though it was during lockdown and a bank holiday. I cannot rate this company highly enough.The product,price and service,honest and reliable. Very pleased indeed,will buy from again soon.”

Helpful Report

Physical Gold is rated 4.9 based on 1,076 reviews