Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,076 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

Write Your review

Tell us how Physical Gold made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straightforward and reliable to deal with.”

Helpful Report

“I found customer service really efficient. I had couple of questions and they have answered quickly and politely to my questions. Would definitely buy again from physical gold.”

Helpful Report

“Quick and efficient.”

Helpful Report

“Helpful advice on website, value for money and excellent service.”

Helpful Report

“Very good communication and advice about what gold to buy and the items I bought arrived promptly and in excellent condition. I had to ask for certificate of authenticity (which are apparently issued on request but am assured it will arrive shortly).”

Helpful Report

“I was really impressed by the speed and efficiency in which PG dealt with my enquiries both on the phone and online to help me as a first time customer. Many thank to the team.”

Helpful Report

“Held my hand through a new venture and very pleased with the outcome.”

Helpful Report

“Quick reliable service”

Helpful Report

“very helpful. the whole process is simple and very quick.”

Helpful Report

“Great service all round - the website is great, very easy to purchase, plus the help and advice is really good alongside that. Will be using regularly …..”

Helpful Report

“very good service delivered on time with no problems what so ever”

Helpful Report

“So far so good very professional and welcoming, made my first by last week and collecting my stuff tomorrow....thank you physicalgold VAT FREE sliver very happy, im now getting more for my money”

Helpful Report

“First time I have bought gold, quite a daunting thought, but Daniel and his team were outstanding at every stage, all the possible advice you could ask for, very professional.”

Helpful Report

“Customer support has been good, Phone call after I registered. email information and videos all good support”

Helpful Report

“Excellent service Highly recommend”

Helpful Report

“I found the staff very helpful & courteous & with a fast delivery I will definitely be using them again, Regards, Scott.”

Helpful Report

“One of the Best Online Places to Buy Physical Gold and the online Assist is Always ready to help. Gold Coins from Physical Gold come in Excellent Condition. Physical Gold offers free delivery on all gold. Prompt and Excellent Service. 👍”

Helpful Report

“excellent”

Helpful Report

“Amazing experience with a TOP quality bullion dealer!\nHaving searched ALL online bullion dealers in North America (seriously) I broadened my search for a certain elusive gold coin to the rest of the world. These guys had it.\nI was very hesitant making a purchase in the US from a dealer in the UK. It was a very expensive coin and a lot of money on the line.\nAfter chatting with *** a bit, then ***, I became more comfortable doing business with them. These guys chat and answer questions at unheard of hours-5pm US time-11pm British time. Also, they are rated very highly and appropriately so!\nI purchased the coin, within 5 total days the coin was in my hand! It is a beautiful coin in top mint condition. Far better than even my best expectations.\nDo not hesitate doing business with Physical Gold Ltd. They are TOP notch and I will be back for more!”

Helpful Report

“I would recommend this company to others., The customer service is excellent, Sally is a particularly pleasant person to deal with, I discussed several things by chat whilst I was making my purchase.\nAnother in useful feature of their unique chat customer service, is that a copy of the chat is forwarded to your email address so that you can refer back to the conversation at a later date should you wish to review it.”

Helpful Report

Physical Gold is rated 4.9 based on 1,076 reviews