Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,076 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient service. Will use Physical Gold again”

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“Excellent service speedy transaction highly recommend”

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“Very prompt delivery good communication and pleasant conversations 1st class transaction”

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“An area that needs improvement is the price of silver. I understand that it's the business in the UK that have large premiums on silver but not usually worth it when I have other options.\n\nPurchasing and delivery of the items is fast and is what I enjoyed most. Having a certificate of authenticity is also a nice touch.”

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“I was entirely happy with the order procedures and with the support received. Delivery was prompt and the type and amount of contact by PG was enough to give me the information I needed without being overly pushy. As a result I feel confident in dealing with PG and will certainly do so again”

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“Great service, good advice,will buy again.”

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“Thansk for good service”

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“Very quick delivery and excellent and quick communication. Very reliable. I will definitively buy more gold coins from them, highly recommended.”

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“great transaction. have and will use again\nThank you”

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“I spent a fair amount of time looking for the best place to buy silver and Physical Gold were about the cheapest I could find. I called to ask questions several times and the staff there were extremely helpful! they gave me lots of advice and answered all my questions. I would highly recommend based on the experience I had”

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“all looks good to me. Perhaps would be easier if we could buy gold and silver sovs. together..”

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“Great service would use again”

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“1/ In last order - wrong invoice enclosed - need development \n2/ after ordering one, without cancelling or getting refund, request was made to switch the order to different items that was not agreed. Adjustment facility should have been available for valued client. \n\nThanks”

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“yes happy with the product ,service and price, unfortunatley the plastic casings all got damaged in transit”

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“They provided a very good, quick and reliable service.”

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“*** helpful and relevant advice about the ways of owning gold; easy access to phone advice; I would recommend you to others especially to someone new to precious metal investing.\n”

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“Great seller”

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“Five star online purchase, very professional and will go to extreme levels to satisfy a customer. Highly recommended, with fantastic communication. A big thank you.”

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“Awesome experience purchasing from Physical Gold.\n\n*** was really helpful and informative, Sally answered any queries almost immediately every time, \nI selected exactly what I wanted, paid easily and received the items exactly when I expected them. I'm so happy with the product and the packaging, the certificates are very well done\n \nI 100% will be purchasing from them again and would highly recommend to anyone.\n\n\n\n”

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“Good helpful and swift delivery. Cannot fault service and items received. Only concern is that the delivery was made without my personal signature from Royal Mail which is a worry for when I place a larger order.”

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Physical Gold is rated 4.9 based on 1,076 reviews