Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,076 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service!”

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“Very happy with the service I got both on email and by phone. every question I had was answered and explained. I then purchased a sovereign and it was delivered to my house the very next day as promised. I look forward to buying my next one”

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“A very good website with excellent, secure next day delivery. My only reason for not awarding 5 stars was the fact that my initial order price changed substantially from the time that I started my order until I clicked on the submit order button! When I spoke to Physical Gold on the telephone I was advised that this was a known issue that would be addressed shortly with the introduction of a totally new online order process that was planned.”

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“Quick easy process good service and delivery”

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“Very happy”

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“Very good service.”

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“The company are very easy to deal with, they kept me in the loop with delivery and were very efficient.”

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“I really appreciate the service most effective and the delivery was the next day. That was great.”

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“Great service”

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“Excellent seller.”

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“Great selection of coins and bars at a very competitive price. Support, advice and help about all products and investment is excellent and welcome. Would definitely recommend.”

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“Excellent service, I ordered 1 small bar of gold and I received it within the period which I was told to. The bar was brand new and in a perfect condition of course. I definitely recommend it for everyone. Thanks a lot Physical Gold!”

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“Making the purchase was easy and straightforward, the delivery has been delayed a few times and am now waiting to receive it today, which is why I haven’t given 5 stars. Overall good service.”

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“Excellent service and speedy deliver. A very easy website to use and simple to understand the choice. Well done.”

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“Perfect so glad I could purchase a small investment for a rainy day. Packing was good safe and secure. No problems at all. Thanks Ian.”

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“Excellent service. Explained everything and added the personal touch to give extra reassurance throughout the deal. Would recommend to others and already have done so.”

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“My first purchase from physical gold. I ordered one Gold full sovereign to add to a personal collection, I just ordered the one to “ check out” the company before deciding to make a larger investment purchase. Coin arrived in 2 days and appeared visibly “ brighter” in condition than previous companies I’ve used. I always test the diameter and weight on digital equipment and all spot on. Without a doubt I can say physical gold is a trustworthy company and I shall now stick to this company for future personal purchases and investments.”

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“The process was very easy and painless. My coins arrived swiftly.”

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“Quick service. Helpful team.”

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“Phone calls are answered very quickly and my enquiery dealt with great efficiency.and when they say what day it is to be delivered it is always on time.Any questions or advice is professionlly answered and in my opinion is one of the best gold/silver dealers out there”

Helpful Report

Physical Gold is rated 4.9 based on 1,076 reviews