Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.85

4.9 Rating 1,081 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,081 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to the founder on the phone and he was very clear and helpful. Speedy delivery and happy customer:)”

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“Great value with an easy to use website and quick delivery”

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“Order, was as described and delivered promptly, good experience.”

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“Staff are extremely helpful and polite. Excellent customer service”

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“Excellent communication and delivery time. Got great answer to my questions and worries”

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“Excellent service!”

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“Very happy with the service I got both on email and by phone. every question I had was answered and explained. I then purchased a sovereign and it was delivered to my house the very next day as promised. I look forward to buying my next one”

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“A very good website with excellent, secure next day delivery. My only reason for not awarding 5 stars was the fact that my initial order price changed substantially from the time that I started my order until I clicked on the submit order button! When I spoke to Physical Gold on the telephone I was advised that this was a known issue that would be addressed shortly with the introduction of a totally new online order process that was planned.”

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“Quick easy process good service and delivery”

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“Very happy”

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“Very good service.”

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“The company are very easy to deal with, they kept me in the loop with delivery and were very efficient.”

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“I really appreciate the service most effective and the delivery was the next day. That was great.”

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“Great service”

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“Excellent seller.”

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“Great selection of coins and bars at a very competitive price. Support, advice and help about all products and investment is excellent and welcome. Would definitely recommend.”

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“Excellent service, I ordered 1 small bar of gold and I received it within the period which I was told to. The bar was brand new and in a perfect condition of course. I definitely recommend it for everyone. Thanks a lot Physical Gold!”

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“Making the purchase was easy and straightforward, the delivery has been delayed a few times and am now waiting to receive it today, which is why I haven’t given 5 stars. Overall good service.”

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“Excellent service and speedy deliver. A very easy website to use and simple to understand the choice. Well done.”

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“Perfect so glad I could purchase a small investment for a rainy day. Packing was good safe and secure. No problems at all. Thanks Ian.”

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Physical Gold is rated 4.9 based on 1,081 reviews