Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.85

4.9 Rating 1,081 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,081 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, staff are friendly and happy to spend time with you on the phone and answer all your questions and give you great advice. Will definitely use again. Buy with confidence.”

Helpful Report

“The CEO Fisher was very helpful with his information and made a courtesy call to allay my lingering doubts about purchasing from physical Gold. I have no placed my order just awaiting delivery.”

Helpful Report

“They were really great to deal with, I had rung around a few dealers trying to figure out how to go about buying gold etc and what were the first steps to do so. None of the others would help in anyway and were very dismissive of me! But at Physical gold, they were very helpful and pointed me in the right direction with no fuss or hassle. I highly recommend them ;)”

Helpful Report

“I was very happy with the customer service. The only downside was the timing needed for the delivery. I found it was a very good that you phoned me, made me aware of the delays with the delivery - excellent personal touch, and in addition you replied to all my emails in a fairly short period of time. If I sold you the metals, in the future, would you be able to throw in the £50 voucher, because at the moment, I am not planning to buy more metal. Best wishes, Alenka”

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“First class service.Received my purchase very quickly,even though it was during lockdown and a bank holiday. I cannot rate this company highly enough.The product,price and service,honest and reliable. Very pleased indeed,will buy from again soon.”

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“A great resource for all your gold requirements whether for coin deliveries, portfolio building or SIPP”

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“Usually very competitive on price, on this occasion no delivery charge and pretty reliable”

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“Great service Very rapid response, dispatch and packaging was good too”

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“Excellent service, great products and very quick delivery”

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“Excellent service the only place I could get silver during the cv crisis highly reccommended”

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“clear website, simple to buy at reasonable rates”

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“I am very satisfied with how Physical Gold and am nearly ready to place a second order together with my partner. Even at hectic times I was called back very quickly. The advice was helpful and unbiased given that I was informed of gold investment possibilities other than physical gold. Not unreasonable, delivery was delayed for a few weeks due to the lockdown but I didn't feet and was delighted when my parcel arrived. I am starting a small local gold club and hope to buy gold from you for the club. Training videos and other information very useful too and helped build my confidence and trust. Would definitely recommend.”

Helpful Report

“Great experience. Dan is very knowledgable and professional. Everything arrived promptly upon payment. I would recommend Physical Gold without hesitation.”

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“I appreciate there was lock down but I had to chase the order to be told you were in lockdown.”

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“Received my product today. Everything seems to be in place. Thank you”

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“Very happy with the order process including communications and delivery.”

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“Quick dispatch time, good communication”

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“Thanks very much for your excellent service. I purchased at the covoid outbreak was just happening. This meant that the sovereigns were not dispatched immediately. However there was an excellent line of communication to inform me of this and the opportunity given to cancel the order due to this. Thanks will definitely use again.”