Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,076 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

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“It's easy and quick, but I don't seem to see any certificate come with the product/ is it normal?”

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“Easy to setup account, clear updates by email, delivery secure and on time. Can't see what they could do better.”

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“Great fast service,well packed.”

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“Streight and forward communication, very polite and professional. Delivery came within 24h of the purchase.”

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“Knowledgeable and helpful staff made me feel confident about the purchase. Everything happened as expected.”

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“V good service delivered 2 days after purchase”

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“Thank You for the Sovereigns will be doing business sometime soon”

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“Easy to purchase from website”

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“Helpful and informative on the phone. Efficient and professional service with my purchases”

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“Excellent Service, Dan has been very helpful all the way. I shall be back.”

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“I’m delighted with my purchase and couldn’t recommend Dan enough, he knew immediately what I needed and gave me excellent advice. I will be back!”

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“Simple purchasing process. Great info on market trends. Will definitely use again.”

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“Thanks for the excellent and professional service”

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“First time buying from this company. Was a bit apprehensive considering I was purchasing a significant amount. Called the first time to check and confirm some information but was able to get through to anyone. It was a Saturday so I thought to leave the whole process till Monday, however was pleasantly surprised to get a call back from Dan who explained what I needed to know. The whole process was smooth. I'm happy and plan to purchase again very soon. Great service! Thank you!”

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“Customer service - exceptional professionalism; Delivery - trouble-free and immediate (after ordering, the next day the product at the recipient); One negative issue: the description of Gold Sovereign reads: 'Nowhere else will you receive a Certificate of Authenticity and buyback guarantee, but unfortunately no such certificate is included in the shipmen”

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“good experience.all questions answered promptly.fast delivery.”

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“Timely efficient service”

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“Excellent service. Everything well explained at all stages. Very pleased.”

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“Very professional and fulfilled all the promises given Also had follow-up telephone call to ask if the could help in any way.”

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“This was my first purchase from physical gold. They were well priced and efficient. I shall be keeping an eye on their stock from now on.”

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Physical Gold is rated 4.9 based on 1,076 reviews