PG Promotional Items Reviews

Name: PG Promotional Items
Rating: 4.88

4.9 Rating 434 Reviews

99 %

of reviewers recommend PG Promotional Items

Company Reviews

Metrics

Info

4.9

Based on 434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01202 798 644

Email:

social@pgpromotionalitems.co.uk

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PG Promotional Items 5 star review on 26th June 2024

Flutterby Fundraisers For Cystic Fibrosis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good company to work with. 👌 Communication is superb! Products are top notch. Keep up the good job. 👍”

Helpful Report

“Good quality product at a very reasonable price - a little slow in dealing with the order but I guess Xmas and New Year got in the way. Will use again...”

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“Really pleased with the customer service we received from PG Promo Items. Fast to look at our artwork and the end result looks great. Thanks”

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“We ordered bags and pens through PG Promotional Items. The printing was clear and sharp, no issues.”

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“The stock we received was good, and we were very pleased with the results of our personalised designs. My only grievance is with the delivery company, due to a damaged container. luckily the pens were absolutely fine.”

Helpful Report

Hi Chris, We are pleased your items were good and arrived in short time. thank you for you feedback, we will take this up with the courier so they can hopefully improve their third party service. Thanks again for using PG Promotional Items, we look forward to working with you again.

“The items arrived on time and the branding of the items was quite good. The quality of the erasers was not as good as I have expected but it is acceptable. Overall I am satisfied.”

Helpful Report

“PG Promotional Items were quick to come back to me regarding my artwork once I had ordered. They were quick to answer any questions I had which meant the artwork was approved very quickly and could then be sent through to production. Delivery of the 50 mugs was faster than I thought it would be (especially at a busy period like Christmas) which was great. The product itself turned out how I wanted it and as described. However, one of the mugs was badly damaged from the factory (not from the postal transit because they were packaged perfectly). That mug cannot be used at all because it has a scratch mark that goes straight through our brand logo and a second mug has two scuffs which could possibly still be used. Unfortunately I needed exactly 50 mugs for the direct mailer I was sending out before Christmas and now only have 48. If I had more time I would have sent the 2 mugs back to be replaced . I would possibly use the company again in the future but be weary of damaged products, so probably order spare in case.”

PG Promotional Items 4 star review on 16th December 2019

Helpful Report

Good morning Tamsin, Thank you for your time to bring your issue to our attention. Thank you for a great review. We are also interested in resolving your issue, one of our team will be with you very shortly to discuss this further. Thank you again for your feedback. The PG Team

“Our Club required 30th Anniversary celebration pens. Help, advice and a quick delivery was received from PG Promotional and our members were very happy with their pens.”

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“We found PG Promotional Items very helpful and their pricing is very competitive. We saved quite a bit from our last supplier. Will definitely use again.”

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“We made an order with plenty of time to spare before our event, our products arrived even earlier than had been stated so thank you for that.”

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“Great service from the staff. Helpful as always. Thanks”

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“I ordered 1000 pens in several different colours. Paul was extremely helpful when ordering. The pens came quickly and they were all of very good quality. Extremely please with PG Promotional Items and would definitely order again when looking for more office stationery!”

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“We had an issue with the order being delayed but PG Promotional Items did all they could to get the order to us the next day. We should have ordered earlier but it takes a good company to help their customers where they can. Thank you”

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“The team had to pull out the stops for us as we delayed our order by a day. They managed to agree a quicker delivery date and they arrived when they said. Great work. Thank you.”

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“We ordered pens a few times for you and we are just wanted to say thank you for the quicker delivery time this time.”

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“Reliable service and a one to one service on the phone. Will use you again for our event late in the year.”

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“This company made buying our promotional pens easy. They matched our last order from another supplier and got the same item for less than we paid before. Very happy.”

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“Quality products and delivery as proofed and discussed.”

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“We were very pleased with the service we received and the help given to us by paul, He made it all very easy and the goods arrived quickly and were very good quality.”

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“Good quality items & reasonably priced”

Helpful Report

PG Promotional Items is rated 4.9 based on 434 reviews