Petzopia Reviews

Name: Petzopia
Address: Unit 1B Heath Farm, Alcester Road, Birmingham, Wythall
Rating: 4.71

4.7 Rating 1,105 Reviews

95 %

of reviewers recommend Petzopia

4.7

Based on 1,105 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About Petzopia:

The City where Pets come to Life! The #1 Destination for Personalized Pet Gifts!

Visit Website

Email:

support@petzopia.com

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Petzopia 3 star review on 26th October 2018

Anonymous

Anonymous // 01/01/2019

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“DoodleTogs were fantastic, they answered all of our enquiries quickly and went out of their way to ensure that our t-shirts were delivered in time for our fundraising event. Becky was an absolute star and we are very happy with our purchase. Thank you.”

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“Really good service, creating a truly personalised product.”

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“Sizing off Looks cheap”

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“The product came in due time. Furthermore, the designer portal was very convenient to use and the prices of the products are fantastic if compared to other similar brands. DoodleTogs could improve on the print quality of larger images though, but that is a minor problem. I would like to see an embroider function soon from this company.”

Helpful Report

“Placed an order for 10 pairs of socks, when they arrived there were faults with the printing on 3 items. Contacted the company and received a reply a week later apologising and saying he had been away and would send replacements. Replacements have not been received, email asking for confirmation they have been sent or a part refund have gone unanswered and the phone always goes to voicemail. Awful service would strongly advise you to search for a more trustworthy company.”

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“I am very happy with the service I got from Doodle Togs, communication was key and turn around time was awesome. Becky who has helped me through the process and always kept in touch. I will be ordering more and using them more often as I grow my business as an artist. Dealt with me very well. Thank you guys”

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“Good contact information service. There was a problem in printing but it was very well solved.”

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“I placed an order for 10 bags with a logo. I contacted the costumer service to make sure the logo would be printed in good quality and I received plenty of information by email. At some point some automatic emails confused me but it was not a huge problem. Unfortunately then the logo was printed with a colour mistake. I wrote them again explaining the problem and, after not too much waiting, I received information that they would send me a correct replacement, which happened. All in all, a good service which I will gladly use again if needed.”

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“I ordered a personalised neck pillow for my friend who was off travelling and the design turned out perfectly and just how I imagined - she loved it! The pillow was good quality and the photos came out very clear and well printed. Thanks!”

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“Where do I start the socks are amazing the quality is better than expected & my partner is going to love them. I’ll be buying more of these as they’ll make lovely stocking fillers & fun gifts.”

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“I was extremely pleased with my purchase. The customer service is excellent and most efficient, my adviser was named Becky and she was most helpful, nothing was too much trouble. A credit to your company.”

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“Great service, when there was something wrong with our order they quickly fixed it. Would use again. Sophia”

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“Printed letters peeled off on first use. The issue was then ignored by customer services. After a lot of hounding on my part, I eventually got a reprint, but even this was incomplete with the hoody not being reprinted. Not happy.”

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Hey Alison, Sorry to hear about the issues with your original order but glad to hear you received the re-prints. Please can you email becky@doodletogs.com with any discrepancies and we'll be happy to resolve. Thanks, Becky & The Doodletogs Team

“Our embroidered caps were delivered swiftly and received well by our customers. Will use again”

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“Very fast delivery. Print came out perfect too!”

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“It was great quality and you could barely tell it was a printer that printed it but it came in 10 days.”

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“The gift was perfect! Great quality and super communication !Thanks so much!”

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“Misprinted and I have been trying to get hold of them for four days..... Never answer the phone. Please contact me as a matter of urgency.”

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“Absolutely useless! My placed my order with 3 items and it double I clicked to pay for it and added an extra item I had never put in my basket. Emailed straight away asking them to amend my order and got a reply saying they would take the extra item off but no mention of the doubling of my order. Numerous emails sent to confirm I would not receive 2 of everything but no luck and received double my order today. They have kept my money and not replied to any emails or answered the phone. Terrible customer service, quality of the products is not great. Avoid at all costs!”

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“Thank you so much for my personalised boxer shorts for my boyfriend - printed exactly as I designed on great quality shorts. Very fast production/delivery (delivered to Ireland in 7 days from placing the order). Thumbs up guys,I will definitely come back for more. Many many thanks again.”

Helpful Report

Petzopia is rated 4.7 based on 1,105 reviews