PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,692 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,692 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

Tell us how PetsPyjamas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetsPyjamas 5 star review on 7th March 2025

PetsPyjamas 5 star review on 2nd March 2025

Nicola Hickey

3391

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very busy but phoned us back within a short time. Very friendly and helpful.”

Helpful Report

Posted 3 years ago

“Excellent service. Jodie was first class and very helpful.”

Helpful Report

Posted 3 years ago

“It was my first time using pets pyjamas but I will be using them again. Angela made booking a hotel really easy and trouble free. Had a great trip away in Brighton with our two dogs”

Helpful Report

Posted 3 years ago

“Needed to change our booking and it was taken care of efficiently snd quickly.”

Helpful Report

Posted 3 years ago

“The booking experience was excellent. Maria was very helpful and answered all queries quickly.”

Helpful Report

Posted 3 years ago

“Very good experience booking a cottage through pets pyjamas. Staff so very helpful thanks to Andrea and Jodie . Carnt wait for our cottage break”

Helpful Report

Posted 3 years ago

“Easy booking and good destination.”

Helpful Report

Posted 3 years ago

“Found the website a bit difficult to find properties that were suitable for us but once we had Liz dealt with us superbly when we booked.”

Helpful Report

Posted 3 years ago

“The look of the website is very appealing. Easy to use but would like to see what availability each hotel has before having to enter desired dates.”

Helpful Report

Posted 3 years ago

“Excellent service, my designated advisor even called me to sort it my booking on her day off!”

Helpful Report

Posted 3 years ago

“So quick and easy. Look forward to our viasit with our two Bearded Collies”

Helpful Report

Posted 3 years ago

“Very easy website to navigate. Once availability is confirmed the booking process is straight forward. Does take a little while to find out availability. The only slight issue is that I couldn’t get through to a member of staff when calling on at several different times. Waiting now to see how process continues with paying the balance and when I get to my destination.”

Helpful Report

Posted 3 years ago

“Really great idea and the hotel was super”

Helpful Report

Posted 3 years ago

“Excellent communication from Adam. Our booking was dealt with in a very professional manner with no delays. I would certainly highly recommend Pets Pyjamas and their team, especially Adam.”

Helpful Report

Posted 3 years ago

“Agree with lots of comments here already. Friendly and helpful, prompt with providing ideas yet not intrusive. Really understood what we wanted. Excellent customer service. I dealt with Lynda and she was brilliant.”

Helpful Report

Posted 3 years ago

“As a regular traveller we have booked many times with Pets Pyjamas and return to them often, Esther was very helpful, polite and friendly and helped us to find and secure another lovely venue. We now have another short break to look forward too.”

Helpful Report

Posted 3 years ago

“Super friendly and super quick with queries, booked with ease and for a great price! can’t wait to go!!”

Helpful Report

Posted 3 years ago

“Incredibly helpful and non intrusive booking! Maria was so helpful, even over text of the evening. I’ve not used Pets Pyjamas before as assumed they’d be more expensive, however we got this cheaper than other sites! Will definitely be using again in the future (hopefully regularly!)”

Helpful Report

Posted 3 years ago

“Very friendly and professional. Answered all the questions we had.”

Helpful Report

Posted 3 years ago

“Easy to use. Maybe have your booking system automated though. Would make it even easier. Sometimes i dont have time to wait i just want to book straight away.”

Helpful Report

Posted 3 years ago

PetsPyjamas is rated 4.7 based on 1,692 reviews